Robert Langley

• Consistently won sales and lettings valuations for new business.
• Trained several trainees to a strong negotiator level.
• Progressed Sales Files from Start to finish for my staff.
• Held meetings with my director to discuss and implement branch improvement.
• Managed daily operations to ensure smooth running of the branch.
• Ensured compliance with company policies, maintaining ethical standards.
• Oversaw recruitment process, ensuring selection of competent staff members.
• Conducted regular performance reviews for continuous employee development.
• Reviewed and analysed sales data to identify growth opportunities.

• Led high-performance sales teams, ensuring achievement of targets.
• Held Sales valuations to win new business for the branch
• Devised successful sales pitches for significant conversion rates.
• Implemented training programmes, improving team performance levels.
• Achieved increased customer satisfaction by implementing innovative sales strategies.
• Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
• Supported front-line sales teams with well-coordinated administrative operations.
• Oversaw planning and execution of targeted sales and marketing strategies.

Temporary Position to cover a maternity leave.

I used this experience to learn the ins and outs of Nationwide Real Estate and it opened my eyes to new systems and strategies to maximise new business.