Robert John James Bennett
Wrexham
Summary
Helpful team member with experience providing high-quality support. Communicates and collaborates well for good workplace productivity. Sets high standards to maintain positive, professional services.
Committed individual with excellent work ethic and teamwork skills. Calm and professional under pressure to maintain quality standards. Fast learner for committed, reliable assistance.
Overview
41
41
years of professional experience
Work history
Sales & Delivery Associate / Maintenance Tech.
J Scott Furnishers Limited
Wrexham
2020.11 - Current
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Fostered strong client relationships through professional behaviour in interactions.
- Guided customers in product selection to enhance satisfaction and loyalty.
- Provided targeted advice based on customer needs and preferences, creating additional sales opportunities.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Trained new staff members, fostering a supportive working environment.
- Maintained flexible hours, including weekends and holidays, to support business operations.
- Processed payments using card, cash, and cheque at POS register.
- Loaded and unloaded goods, ensuring safe transport.
Senior Sales Consultant
Carphone Warehouse
Wrexham
2000.08 - 2020.08
- Understood store goals and used upselling and cross-selling techniques to achieve targets.
- Built strong customer relationships, enhancing retention rates.
- Resolved customer complaints swiftly, supporting company reputation.
- Empathised with customers and translated technical concepts to promote understanding.
- Motivated team, boosting morale and collaboration.
Sales Consultant / Assistant Manager
Tandy Electronics
Wrexham
1989.01 - 2000.07
- Collaborated with sales team to exceed monthly targets.
- Built strong relationships with customers, resulting in repeat business.
- Managed after-sales services, fostering client retention.
- Resolved customer queries, upholding high service standards.
- Implemented promotional strategies for improved product visibility in the market.
- Monitored inventory levels to prevent stock shortages and overages.
Community Rural Aid
Wrexham County Borough Council
Wrexham
1987.09 - 1988.08
- Decorating for Elderly
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
YTS Trainee
Deeside Engineering
1985.09 - 1987.08
- Adapted to new skills and integrated them into daily tasks, enhancing workflow efficiency.
- Executed daily duties with precision and consistency, supporting overall operational goals.
- Successfully delivered on tasks within tight deadlines.
- Exhibited respect and approachability, contributing to a positive team environment.
Education
Ysgol Y Grango, Rhos
WrexhamSkills
- POS Systems
- Customer Service
- Complaint management
- Time optimisation
- Safety consciousness
- Security compliance
- Confident communicator
- Conflict resolution
- Energetic self-starter
- Outgoing and enthusiastic
- Patience and empathy
- Positive attitude
Affiliations
- Reading, Quizes, Music, Gardening, Playing Snooker with a love of all sport in general.
References
References available upon request.
Timeline
Sales & Delivery Associate / Maintenance Tech.
J Scott Furnishers Limited
2020.11 - Current
Senior Sales Consultant
Carphone Warehouse
2000.08 - 2020.08
Sales Consultant / Assistant Manager
Tandy Electronics
1989.01 - 2000.07
Community Rural Aid
Wrexham County Borough Council
1987.09 - 1988.08
YTS Trainee
Deeside Engineering
1985.09 - 1987.08
Ysgol Y Grango, Rhos