Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic
Robert Whaley

Robert Whaley

Bedford,United Kingdom

Summary

Dynamic and results-driven Project Manager with over five years of experience leading complex IT migration and takeover projects. I bring a strong work ethic and a proven track record of delivering projects on time and within budget, all while aligning with strategic business objectives. Proficient in PRINCE2 methodologies, I excel at streamlining processes and identifying opportunities for continuous improvement.

My attention to detail, analytical mindset, and strong communication skills enable me to produce accurate reports and maintain effective dialogue with stakeholders. I am adept at fostering collaboration across diverse teams and thrive in fast-paced, high-pressure environments.

Beyond my professional background, I am a passionate runner and have proudly completed the London Marathon five times. This experience has given me a deep appreciation for the dedication, organisation, and community spirit behind London Marathon Events. I’m excited about the opportunity to contribute my project management expertise to an organisation whose mission aligns so closely with my personal values.

Overview

15
15
years of professional experience
1
1
Certification

Work history

Project manager

Right Digital Solutions
London
01.2020 - Current
  • Lead and manage end-to-end IT migration and takeover projects, plus internal projects ensuring seamless transitions and minimal disruption to business operations.
  • Collaborate with cross-functional teams to define project scope, objectives, and timelines, while maintaining a focus on quality and compliance.
  • Foster strong relationships with internal and external stakeholders, facilitating successful negotiation and coordination throughout the project lifecycle.
  • Utilize Microsoft Teams for effective communication and collaboration with project stakeholders and team members, streamlining project updates and discussions.
  • Monitor project progress using Microsoft Project and Excel, providing regular status reports, evaluating risks, and implementing corrective actions as needed to keep projects on track.
  • Implement and maintain a comprehensive risk management framework, including identifying, analyzing, and mitigating potential risks, while also tracking issues in a centralized log to ensure timely resolution and project continuity.

Hybrid Field Service Engineer

Right Digital Solutions
Home Counties, UK
09.2010 - 01.2020
  • Joined the company while it was Right Document Solutions in September 2010. Working as a Walking engineer inside the city of London before becoming a driving engineer around north London and Home counties in February 2012.
  • Undertaking comprehensive analysis of equipment issues to effectively diagnose problems and implement the most cost effective course of action
  • Delivering expert advice and guidance to clients on a wide range of products and services, addressing questions and concerns professionally and ensuring exceptional standards of service are delivered at all times.
  • Assisting the I.T department in large scale installs whilst broadening knowledge of networking skills in order to fault find networking issues.
  • Dealing with important clients on a daily basis, communicating with Field service manager, members of Home Counties team and call control to ensure complete customer satisfaction.
  • Working on First line desk solving customers issues over the phone and pre-empting parts to save engineers having to attend site
  • Working on the newly formed HIT desk solving some of the more basic I.T. calls remotely using Teamviewer and assisting in projects such as Firmware rollouts, and installs.

Education

Electronic Engineering

Hertfordshire University

OND - Electrical/Electronic Engineering

Barnfield College

A Levels - A Level Music, Computing, Physics.

Harlington Upper School

Skills

  • Certified in PRINCE2 methodologies, facilitating structured project management and successful delivery of project objectives
  • Proficient in Microsoft Teams for effective collaboration and communication across project teams
  • Advanced Excel skills for data analysis, budgeting, and reporting
  • Experienced in using Microsoft Project for project planning, scheduling, and resource management
  • Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
  • Expertise in risk management and issue log tracking to mitigate potential project challenges
  • Proven ability to lead and motivate cross-functional teams in high-pressure environments
  • Effective communication skills, both written and verbal, for clear updates and presentations to stakeholders
  • Ability to adapt to changing circumstances and find innovative solutions to project challenges

Certification

Prince2 Foundation Certificate in Project Management

Timeline

Project manager

Right Digital Solutions
01.2020 - Current

Hybrid Field Service Engineer

Right Digital Solutions
09.2010 - 01.2020

A Levels - A Level Music, Computing, Physics.

Harlington Upper School

Electronic Engineering

Hertfordshire University

OND - Electrical/Electronic Engineering

Barnfield College
Robert Whaley