Robert Turner
Hatfield,Herts
Summary
Accomplished Travel industry leader with 25 years' senior management and leadership experience across leading international digital, B2B & B2C organisations. Proven track record of empowering team leadership and business growth initiatives, within target driven business environments.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work History
Commercial Director
On the Beach Group plc
Manchester, Manchester
06.2024 - 02.2025
- Responsible for day to day trading and implementation of mid term strategy at one of the UK's leading leisure brands.
- Chair of weekly cross departmental trading forum.
- Initiated the 'City Break' project; now the key growth driver within the business, expected to deliver 50,000 bookings FY24, 100,000+ customers.
- Enhanced team performance by implementing strategic commercial initiatives.
- Fostered profitable partnerships for increased business opportunities.
- Identified growth opportunities, resulting in expanded company footprint.
- Led the negotiation of key contracts with major suppliers.
- Assessed competitor activity and devised effective counter-strategies.
- Formulated pricing strategies to maximise profit margins.
Director of Supply
On the Beach Group plc
Manchester
07.2018 - 05.2024
- Provide leadership within the Supply team at On the Beach Group plc
- Head up initiatives involving metasearch, Hotel Only sales, Long Haul, City breaks, Ancillary products
- Represent the company across its supply network, including all 3rd party suppliers globally
- Run the Risk team, Bed bank team, Operations team, Aviation team, Supply Commercial team
- Initiated Long Haul project which grew TTV from £3million to £90million between 2018 – 2024
- Negotiated all post Covid ‘Perks' Marketing initiatives which sought to differentiate the consumer proposition from all other market competitors
- Over 250k customers per year booked through airport FastTrack security lane
- Over 50k customers per year booked in airport lounges
- Over 100k customers issued with ‘ESim' mobile phone data
- Free covid tests for all customers in the immediate post pandemic era
- Responsible for 2 of the operational teams with a headcount of 80
- Set up the Commercial Team within the Supply function
- Managed the aviation team which establishes and maintains relationships with multiple global airlines
- Managed the Risk team which conducts Health & Safety audits across the hotel portfolio
- Regularly reported to the Board on key growth areas
- Carried out the 2024 Airport Transfers RFP, expected to deliver an additional £1million annual profit
Managing Director
HotelsPro (part of Metglobal)
Istanbul, Turkey
04.2016 - 06.2018
- Leadership of one of the world's largest travel tech / wholesale accommodation providers
- Manage more than 300 staff across 8 global offices
- €400million TTV, with €17million EBITDA
- Delivery and execution of 3-year business plan
- Responsibility for all commercial operations, including Sales, Purchasing & Customer Service
- Generated external investment opportunities for the business
- Acted as global figurehead to the business across the industry and the supply network
Chief Executive Officer
Onhotels.com
Shoreditch, London
09.2007 - 03.2016
- Lead one of the UK's earliest .com players in the e-commerce sector of the hotel booking industry
- Manage 25 staff located in London & Barcelona
- Transform business performance from loss making to profitability
- Produced and executed business transformation plan
- Grew volumes tenfold to over £35m annual TTV
- Responsible for Marketing strategy & negotiating
- Responsible for all supplier relationships & contracts
- Took business into profit from over £1m annual losses
Head of Sales & Business Development
Travco Corporation
London
04.2000 - 08.2007
- Run global sales team
- Responsibility for client negotiation, complex contracts & credit control
- Responsibility for all areas of business development
- Oversaw sales growth from £30m to £180m
- Spent 3 months per year visiting global client base
- Organised & represented the company at all global trade shows
Education
BA (Hons) - Modern History
Queen Mary, University of London
London 09.1995 - 06.1998
Skills
- Strategic Direction
- Business growth initiatives
- Corporate presentation
- Sales
- Team leadership
- Budget production
- Project Management
- Supplier relations
- Complex Negotiations
Affiliations
- Level 1 Rugby Coach, Level 1 Rugby Referee. I spend my Sunday's coaching youth rugby at a high level.
- Lifelong ski fanatic
Timeline
Commercial Director
On the Beach Group plc
06.2024 - 02.2025
Director of Supply
On the Beach Group plc
07.2018 - 05.2024
Managing Director
HotelsPro (part of Metglobal)
04.2016 - 06.2018
Chief Executive Officer
Onhotels.com
09.2007 - 03.2016
Head of Sales & Business Development
Travco Corporation
04.2000 - 08.2007
BA (Hons) - Modern History
Queen Mary, University of London
09.1995 - 06.1998
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