Results-driven Stock Manager with a strong track record in leading teams to meet performance targets and deliver operational efficiency in fast-paced environments. Experienced in managing stock processes, optimising inventory systems, and ensuring accurate stock availability for order fulfilment. A hands-on leader who motivates and inspires teams to achieve success, while fostering a collaborative and safe working environment. Passionate about driving improvements, delivering exceptional customer service, and adapting to change in dynamic business settings.
Overview
4
4
years of professional experience
Work History
Stock and VAS Supervisor
Whistl Fulfilment
Lutterworth
10.2024 - Current
Led and developed a team of 20+ operatives across three key stock-related functions: Stock Control, Rework, and Returns, ensuring compliance with internal KPIs and client SLAs.
Oversaw stock accuracy and integrity, directing root cause analysis and resolution of stock discrepancies via WMS audits, inventory cycle counts, and variance investigations.
Managed rework operations involving SKU separation and product reclassification to optimize order fulfilment readiness and reduce picking delays.
Streamlined returns processing across multiple client accounts, implementing efficient triage workflows that reduced turnaround times back within 48 hours and improved reverse logistics efficiency.
Collaborated with cross-functional teams including Operations, Client Services, and Data Reporting to enhance stock visibility, improve data accuracy, and drive continuous process improvement.
Proficient in using WMS platforms and Excel-based reporting tools to monitor performance, conduct trend analysis, and inform decision-making.
Stock First Line Manager
Geodis Contract Logistics
Lutterworth
11.2021 - 09.2024
Managed a team of 20+ stock controllers, delivering operational excellence across stock control, consolidation, and vendor returns within a 96,000-location warehouse.
Led full-cycle inventory counts quarterly, ensuring 100% location coverage and maintaining high stock accuracy in line with internal audit and compliance standards.
Executed stock consolidation strategies, relocating high-velocity SKUs to prime pick faces to optimize warehouse efficiency and reduce order lead times.
Oversaw Vendor Returns operations, coordinating reverse logistics for defective and end-of-life products back to suppliers, ensuring correct handling and documentation.
Performed weekly consumables audits, maintaining availability of critical outbound materials to support seamless dispatch operations.
Investigated stock discrepancies and monitored inventory levels using Generix WMS and Power BI, driving data-led decisions to reduce variances and improve availability.
Supported continuous improvement initiatives by analysing stock movement trends, contributing to layout optimization and replenishment strategy enhancements.
Stock Administrator
Geodis Contract Logistics
Leicester
04.2021 - 11.2021
Investigated stock variances, prepared adjustment justifications, and processed approval documentation in line with client and audit requirements.
Planned and executed stock consolidation activities to improve space utilization and support efficient replenishment and picking.
Conducted cycle counts and inventory checks, contributing to overall stock accuracy and WMS data integrity.
Produced and delivered daily stock and warehouse utilization reports for the client, offering real-time insights into fill rates, storage capacity, and operational trends.
Coordinated charity stock initiatives, managing donation prep and dispatch of Mattel Toys to local children’s organizations.
Performed regular warehouse walkarounds to monitor inventory locations and reinforce safe working practices in accordance with H&S regulations.
Education
GCSEs - Mathematics
The Martin High School
Leicester
/2013 - /2018
GCSEs - English Language
The Martin High School
Leicester
/2013 - /2018
Skills
Hands-On Management
Leads by example with a flexible, adaptable, and proactive approach
Operational Efficiency
Strong focus on streamlining processes and optimizing stock flow
Team Leadership
Experienced in managing and motivating high performing teams to exceed targets
Problem Solving
Quick to identify issues and implement practical, lasting solutions
Customer Focus
Ensures stock availability and timely returns to support customer satisfaction
Inventory Systems
Experienced in tracking inventory and resolving discrepancies
References
References available upon request.
Timeline
Stock and VAS Supervisor
Whistl Fulfilment
10.2024 - Current
Stock First Line Manager
Geodis Contract Logistics
11.2021 - 09.2024
Stock Administrator
Geodis Contract Logistics
04.2021 - 11.2021
GCSEs - Mathematics
The Martin High School
/2013 - /2018
GCSEs - English Language
The Martin High School
/2013 - /2018
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