Operation and Production Manager with extensive experience in the manufacturing sector. Proven expertise in managing Service Level Agreements (SLA), strategic planning, and effective communication. Strong decision-making skills demonstrated through successful project execution and operational improvements.
Overview
37
37
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Engineering Manager
Paragon CC (formally DST Output)
Bristol, South Gloucestershire
2020.03 - Current
Managed engineering teams by delegating tasks and monitoring work completion.
Directed team of 14 production engineers, prioritizing mentorship and skill development.
Established performance targets and monitored metrics for ongoing improvements.
Supported initiatives that boosted overall team productivity.
Developed innovative processes and products that streamlined operational efficiency.
Identified and resolved production bottlenecks effectively.
Executed cost-reduction strategies that enhanced resource efficiency.
Oversaw engineering budgets, tracking expenditures and justifying costs to senior management for informed decision-making.
Controlled expenditure on supplies, equipment and services to meet budget targets.
Implemented robust health and safety processes for minimised workplace risk.
Ensured compliance with HSE procedures and requirements consistently.
Planned staff activities to meet operational demands.
Operations Manager
Paragon CC (formally DST Output)
Bristol, South Gloucestershire
2017.05 - 2020.03
Led operations team in daily tasks, optimising workflow and increasing efficiency by 20%.
Directed daily operation of the production area and flexed with changing demands to consistently meet objectives.
Conducted risk assessments, mitigating potential issues before they impacted business operations.
Facilitated continuous improvement initiatives, encouraging innovation and excellence in operations.
Coordinated strategic plans for administrative services to optimise resource utilisation and improve service delivery.
Reviewed and revised operational policies to align procedures with best practices and ensure regulatory compliance.
Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
Monitored staff performance and implemented development plans to enhance skills and productivity.
Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
Planning and Production Manager
DST Output (Now Paragon CC)
Bristol, South Gloucestershire
2012.07 - 2017.05
Managed daily operations in production facility, optimising workflow and enhancing operational efficiency.
Developed and maintained production schedules, ensuring timely delivery of products to clients.
Implemented quality control procedures, significantly reducing waste and improving product standards.
Resolved production issues swiftly, minimising impact on delivery timelines and customer satisfaction.
Managed budget for production department, effectively controlling expenses to improve financial performance.
Tracked outgoing orders, identified late deliveries, and implemented corrective actions to improve delivery timelines.
Controlled operational output by implementing quality procedures throughout production.
Supervised a team of 50+ staff, providing training and development to foster a skilled workforce.
Managed staff hiring, training and performance goals.
Trained staff in Good Manufacturing Practices (GMP)s to drive consistently high standards.
Facilitated communication between upper management and production floor, aligning production activities with company objectives.
Led meetings and briefings to inform managers on production updates.
Enforced standards of work and reporting deadlines.
Shift Manager
DST Output (Now Paragon CC)
Bristol, South Gloucestershire
2005.06 - 2012.07
Supervised team of 20 staff, delegating tasks and managing schedules to optimise shift efficiency.
Achieved productivity targets by motivating and incentivising manufacturing teams.
Planned and communicated daily manufacturing tasks and targets.
Provided clear staff instruction to ensure consistent production output.
Monitored worker behaviours and enforced standards for consistent safety protections.
Maintained workplace safety by observing occupational and environmental health requirements.
Maintained strict adherence to health and safety regulations, conducting regular audits to ensure compliance.
Reviewed and updated health and safety protocols, ensuring staff were fully trained on new guidelines.
Coordinated training and mentoring for team members, maintaining skilled and well-performing group.
Conducted regular performance reviews, providing constructive feedback and setting clear objectives for team members.
Facilitated team meetings to align on targets, recognise achievements, and identify areas for improvement.
Resolved team conflicts to enhance group harmony and sustain productivity.
Developed rota that maximised staff availability and skillsets, reducing reliance on overtime.
Fostered a culture of mutual respect and collaboration, significantly improving staff morale and retention rates.
Delegated production tasks to appropriate operator and assembly teams.
Acted as a liaison between staff and upper management, effectively communicating feedback and suggestions for improvements.
Production Manager
Adare Lexicon (Formally RR Donnelley's)
Bradford, West Yorkshire
2003.05 - 2005.05
Managed daily operations in production facility, optimising workflow to enhance overall efficiency.
Developed and maintained production schedules to ensure timely delivery of products to clients.
Resolved production issues swiftly, minimising impact on delivery timelines and customer satisfaction.
Managed budget for production department, effectively controlling expenses to improve financial performance.
Supervised a team of 30+ staff, providing training and development to foster a skilled workforce.
Managed staff hiring, training and performance goals.
Facilitated communication between upper management and production floor, ensuring alignment with company objectives.
Led meetings and briefings to inform managers on production updates.
Tracked outgoing orders to identify late deliveries and plan corrective actions.
Enforced standards of work and reporting deadlines.
Shift Supervisor
Adare Lexicon (Formally RR Donnelley's)
Bradford, West Yorkshire
2001.04 - 2003.05
Supervised team of 15 staff, delegating tasks and managing schedules to optimise shift efficiency.
Supervised daily shift operations, identifying and resolving issues to maintain seamless service delivery.
Delegated production tasks to appropriate operator and assembly teams.
Partnered with management to prepare for upcoming production activities with adequate staffing and resources.
Facilitated team meetings to discuss targets, celebrate achievements, and address areas for improvement.
Monitored worker behaviours and enforced standards for consistent safety protections.
Maintained workplace safety by observing occupational and environmental health requirements.
Led training sessions for new hires, focusing on customer service excellence and operational procedures.
Inspected production phases for quality control, ensuring standards were met consistently.
Gave clear staff instruction to achieve production output.
Reviewed and updated health and safety protocols, training staff on new guidelines to ensure compliance and safety.
Streamlined shift handover procedures, ensuring smooth transitions and continuous operation.
Conducted annual performance appraisals, providing targeted feedback to support team development.
Planned and communicated daily manufacturing tasks and targets.
Maintained strict adherence to health and safety regulations, conducting regular audits to ensure compliance.
Coordinated training and mentoring for team members, maintaining skilled and well-performing group.
Led by example, promoting a culture of excellence and professionalism within the team.
Organised and scheduled employee shifts and breaktimes.
Conducted regular performance reviews, providing constructive feedback and setting clear objectives for team members.
Warehouse Supervisor
RR Donnelley's (Now Adare)
Bradford, West Yorkshire
1991.03 - 2001.04
Managed team of warehouse operatives, overseeing daily tasks to enhance workflow and meet operational targets.
Supervised loading and unloading of goods, ensuring compliance with safety standards to prevent accidents.
Implemented inventory control systems to reduce stock discrepancies and improve order accuracy.
Conducted regular stock audits, identifying discrepancies and implementing corrective actions to ensure inventory accuracy.