Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Robert Sarfo

Barking,UK

Summary

A highly driven and proficient individual with excellent leadership and constant emulator of diligence and attention to detail. Completed a Masters Degree at the globally top 4 ranked University College of London ( London School of Pharmacy) to ensure entry into a corporate entity at a professional level. Developed a number of transferable skills working as Manager for Alliance Boots such as excellent teamwork, presentation skills, innovation and problem solving .


Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance.

Overview

16
16
years of professional experience
24
24
years of post-secondary education

Work History

Project Lead

Ordering.Co
London, London
07.2018 - 08.2023
  • Utilised my pharmacy management knowledge and expertise to plan, implement and analyse design system based projects.
  • The FMCG company needed a system that could monitor inventory, field sales , expiry management and replenishment solutions. The vast experience i had with boots allowed me to work with developers at ordering.co to develop the software , process and procedures for the client.
  • Conducted regular audits to uphold strong standards and project compliance.
  • Advised on the health care aspect so the right products could be ordered for the right pharmaceutical needs.
  • Utilized asana based task management gaining experience in remote work including meeting deadlines and managing different time zones.
  • Successfully developed the app and delivered for the client and completed a pharmacy drug interaction module for the client to support staff and prompt them appropriately.

Pharmacy Manager

Boots Upminster Branch
London
01.2011 - 01.2016
  • Focused on keeping wait time down and oversaw communications with patients.
  • Monitored emerging technologies for value-add opportunities within pharmacy services.
  • Developed pharmacy sales, services and profitability in cost-effective and safe manner.
  • Oversaw day-to-day management of pharmacy and staff to maintain smooth running of all tasks and services.
  • Confirmed all registers are kept up to date, including controlled drug, private prescription and special orders.
  • Coached and mentored student pharmacists in patient care.
  • Verified accuracy of payment claims for anything covered by the NHS.
  • Implemented automated pharmacy services for improved cost-efficiency.
  • Identified new business development opportunities to achieve consistent growth.
  • Adapted operational policies and procedures to meet pharmaceutical regulations.

Pharmacist Project Lead

Boots the Chemist Dagenham Branch
Dagenham, Barking and Dagenham
05.2014 - 08.2014
  • Developed a plan and standard operating procedures for the Boots Domiciliary services streamlined from 7 different branches into one central hub to be managed at Dagenham branch which was the pilot service done by Boots in London.
  • Implementation of an 8 week countdown to activate Boots Dagenham as the central hub for DDS services including assembling a new team, reviewing our pharmacy systems, designing the dispensary work flow.
  • Responded proactively to changing circumstances for optimised service user care.
  • Consulted with multidisciplinary team of professionals to optimise patient delivery plans for complex cases.
  • Successful implementation of the DDS project for Dagenham.

Pharmacy Manager

Boots the Chemist Chigwell
Chigwell, Essex
06.2009 - 06.2011

Pharmacist Pre-Reg Tutor

Boots the Chemist
Chigwell and Upminister, Essex
06.2009 - 06.2011
  • Planned tutorials to target subject weaknesses and build skills within strengths.
  • Promoted academic success and enhanced learning experiences for student by creating patient based scenarios
  • Applied strong knowledge of Pre-Reg curriculum to enhance attainment levels.
  • Helped students prepare for routine and standardised tests, including Pre-reg pharmacy exams.
  • Customised tutoring to suit individual competencies, enabling paced academic progression.

Pharmacist Manager

Boots the Chemist Stepney Branch
Stepney, Tower Hamlets
08.2007 - 06.2009
  • Expanded pharmacy capability of store teams through targeted training and development.
  • Professionally advised customers on purchases of over-the-counter medication.
  • Built and maintained good relationships with local GP surgeries.
  • Oversaw day-to-day management of pharmacy and staff to maintain smooth running of all tasks and services.
  • Contacted and developed relationships with variety of healthcare professionals to assist with queries.

Education

MPHarm - Master of Pharmacy

University College London
London
09.2002 - 09.2026

Diploma - HR Practice

Workplace
2013

Masters Degree of Pharmacy - undefined

London School of Pharmacy
2010

Skills

  • Team Building
  • Relationship building and retention
  • Staff Management
  • Loss prevention management
  • Pharmaceutical sales and services
  • Pharmacy operations management
  • Training and mentoring

Accomplishments

  • Years experience in the field
  • Budget adherence and management
  • Leading different teams to successful completion of objectives
  • Developing E-Learning, personal development plans and hierarchy succession planning
  • Project Management and IT Knowledge of Microsoft office applications
  • Ability to analyze, understand and evaluate contemporary problems facing modern business organizations
  • Commercial awareness as well as organizational attributes and forward planning
  • Ethical Attitude
  • Able to complete a high volume of activities, often against tight timescales
  • Maintain and delivery of successful audits of internal HR policies
  • Early Reference available on request
  • Dear Sir 2

Languages

English
Native

Timeline

Project Lead

Ordering.Co
07.2018 - 08.2023

Pharmacist Project Lead

Boots the Chemist Dagenham Branch
05.2014 - 08.2014

Pharmacy Manager

Boots Upminster Branch
01.2011 - 01.2016

Pharmacy Manager

Boots the Chemist Chigwell
06.2009 - 06.2011

Pharmacist Pre-Reg Tutor

Boots the Chemist
06.2009 - 06.2011

Pharmacist Manager

Boots the Chemist Stepney Branch
08.2007 - 06.2009

MPHarm - Master of Pharmacy

University College London
09.2002 - 09.2026

Diploma - HR Practice

Workplace

Masters Degree of Pharmacy - undefined

London School of Pharmacy
Robert Sarfo