Robert Petrea
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
4
4
years of professional experience
Work history
Amazon delivery
Amazon
Leeds, England
2024.04 - 2026.02
- Liaised efficiently with warehouse staff, ensuring correct parcel loading.
- Collected signatures from recipients as proof of delivery, maintaining accountability.
- Reported any mechanical issues promptly to maintain vehicle performance.
- Returned undelivered parcels back to depot at end of shift.
- Ensured timely delivery by following proper routes and schedules.
- Managed paperwork accurately, aiding in efficient record-keeping.
- Informed customers about delay in delivery due to unforeseen circumstances.
- Verified parcel contents for correct deliveries.
- Used GPS systems proficiently for accurate route planning.
- Checked vehicle before each shift to ensure safety standards were met.
- Followed traffic laws strictly, promoting safe driving habits.
- Improved customer satisfaction with polite and efficient service.
- Counted parcels before departure, verifying load accuracy.
- Communicated effectively with dispatch team, ensuring smooth operations.
- Maintained vehicle cleanliness for a professional appearance.
- Assisted customers with queries kindly, improving company reputation.
- Secured parcels during transport to prevent shifting or falling.
- Adapted quickly to changing routes due to road works or traffic conditions.
- Loaded and unloaded parcels to prevent damage.
- Handled fragile items carefully, preventing product damage.
- Completed deliveries with smile and patient, personalised service.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Safely loaded and unloaded packages with zero material damage.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Verified each delivery against shipping instructions before delivering to customers.
- Sorted goods for delivery based on routes.
- Planned most efficient route to meet daily delivery goals.
- Maintained positive, helpful attitude to deliver exceptional customer service.
- Delivered messages and packages within desired timeframes.
- Built and maintained strong working relationships with regular customers.
- Supported customers with special requirements to enhance service.
- Handled and stored luggage and packages with care to prevent damage.
- Conducted deliveries between businesses, shops and households.
- Addressed customer questions and escalated customer complaints following established procedures.
- Forwarded delivered packages to appropriate guests in timely manner.
- Welcomed guests in friendly, professional manner.
- Ran errands on behalf of customers and parked guest vehicles.
- Conducted deliveries on bikes, foot and in cars.
- Explained features in accommodation venue and answered guest questions.
- Maintained security of guest luggage and business property.
- Kept up-to-date knowledge of local tourist attractions and shared tourist-related information with guests.
- Marked baggage accurately with claim checks
- Took room service orders and delivered food items to guest accommodation, complying with food safety and hygiene standards.
Car delivery
Bca
Leed, England
2022.01 - 2024.02
- Managed multiple accounts with high-quality client care through tactical planning and campaign delivery.
- Cleaned and sanitised car interiors ahead of delivery to customers.
- Advocate for child car seat usage amongst parents through delivery of persuasive presentations and discussions at parenting workshops.
Education
SVQ Level 3 - Computing
Commonwealth College of Excellence
London06.2024
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Professional driving licence
- Understanding of road laws
- Adaptability to weather changes
- Breakdown handling
- Comfortable with night shifts
- Advanced spatial awareness
- Transport safety understanding
- Drive in adverse conditions
- Vehicle maintenance and repairs
- Long distance driving
- Vehicle exterior cleaning
- Night deliveries
- Fuel-efficient driving
- Vehicle maintenance
- Long-distance deliveries
Timeline
Amazon delivery
Amazon
2024.04 - 2026.02
Car delivery
Bca
2022.01 - 2024.02
SVQ Level 3 - Computing
Commonwealth College of Excellence