Robert Munro

- Responsible for the technical management, the creation of Key Performance indicators, process transparency as well as the provision of information and data to our regional and head office stakeholders to enable informed decision making.

- Responsible for the complete financial overview of the regions and acts as the key professional contact and business partner for the regional operational departments and the Regional Directors as well as the operational departments in head office.

- Providing a key user function for regional systems (SAP BW and MIS)

- Introduced and implemented the use of MSTR dashboards in Lidl GB

- Examples 1 - Store Inventory Dashboard which allowed immediate full analysis of Store Inventories which previously had a 3 week turnaround.

- Example 2 - DB2 Dashboard to enable store and regional profitability on a monthly basis rather than the Company defined annual review. Monthly Cost Meetings with regions involves targeting these flop profit stores to analyse and implement measures to improve performance and overall profitability.

- Development of strategy and implementation of measures

- Review of KPI's, strategy and measures

- Area Manager meeting preparation and presentation

- Development of Area Managers

- Conducting Disciplinary and Grievance Hearings and Appeals

- Working closely with Senior Management with the vision to enhance the lives of our customers

- Development of strategy and implementation of measures

- Review of KPI's, strategy and measures

- Area Manager meeting preparation and presentation

- Development of Area Managers

- Conducting Disciplinary and Grievance Hearings and Appeals

- Working closely with Senior Management with the vision to enhance the lives of our customers

- Working in conjunction with existing VTs

- Holiday cover (VL & VT)

- Project work: analysis, process optimisation, workshop preparation and presentation

- Area Manager meeting preparation and presentation

- Participation in regional and national meetings, workshops and experience exchanges

- Development of Area Managers

- Worked closely with the RD and Senior Management Team to strategically and systematically further the region

- Created regional ad-hoc reports to track and review measures and performance in areas of regional focus

- Created regional in-house workshops relating to the needs of the business such as Sickness and Discipline & Grievance

- Piloted, developed and optimised the UK Store Manager CCTV procedure in conjunction with Head Office

- Piloted, developed and optimised the UK Welcome Event in conjunction with Head Office

- Responsible for all Data Protection issues within the region such as training, complaints and subject access requests

- Responsible for all Administrative tasks such as reporting and controlling

- Responsible for all HR issues within the region such as Employment Tribunals, TUPE, Unions etc.

Responsible for 5 stores in central Scotland