Robert Mitchell
West Lothian
Summary
Software Engineer with 9 years of experience in IT, specializing in Microsoft .NET and database systems including SQL Server and ORACLE SQL. Proven ability to adapt roles to acquire diverse skills, enhancing value as a resource in software development and support. Expertise in Microsoft’s Technology Stack, JavaScript, CSS, and SASS, along with experience in managing resources and equipment for work orders. Current role includes management responsibilities, demonstrating leadership and organizational skills.
Overview
12
12
years of professional experience
Work History
On-Site Manager
Velocity Delivery Services LTD
10.2022 - 01.2026
- Collaborated with Amazon to fulfill an average of 15 delivery routes daily.
- Managed resources and vehicle operations effectively.
- Oversaw fulfillment of daily XL routes by coordinating drivers and assistants.
- Led a team of approximately 25 individuals to ensure efficient work order completion.
- Directed management of a fleet averaging 10 vans for optimal performance.
- Enhanced soft skills and management capabilities through hands-on experience.
- Maintained high standards in overseeing driver coordination and resource allocation.
Software Engineer
Creditsafe UK LTD
03.2022 - 09.2022
- Maintained and updated main MVC application supported by Web API.
- Created and analyzed tasks using Azure Dev Ops to enhance project workflow.
- Utilized ASP.Net, .Net Core, Terraform, AWS Lambda Functions, and GIT for repository management.
- Ensured highest quality standards through comprehensive code reviews and unit testing.
- Conducted code reviews and facilitated meetings with team members and stakeholders.
- Leveraged C#.NET, JavaScript, MSSQL, ASP.Net, Terraform, and AWS Lambda Functions in development efforts.
Integration Engineer
Actify LTD.
08.2021 - 02.2022
- Managed development and integration of third-party software into existing applications.
- Created APIs to facilitate communication between applications and third-party software.
- Maintained and updated multiple code bases using Bitbucket.
- Managed tasks and structured epics utilizing Jira and Confluence.
- Leveraged C#.NET, Ruby, ArangoDB, Azure, ASP.NET, and NUnit in development processes.
Application Developer
Indicia Worldwide
01.2021 - 07.2021
- I was responsible for managing AWS Systems, as well as developing application which would be hosted through AWS.
- These include C# Application with the use of Lambda function, S3 Buckets etc.
- I was also responsible for maintaining and updating multiple code bases using TFS.
- Along with this I would manage my tasks and break down epics using Azure Dev Ops.
- C#.NET, Javascript, MSSQL/Oracle, TFS, AWS, Azure
Support Analyst
LitheIT
04.2020 - 12.2020
- The global pandemic offered the opportunity to join the Support team within LitheIT.
- This role was responsible for supporting, maintaining and improving different client’s infrastructure and solutions.
- Worked closely with each client to ensure that systems remained fully operational.
- Following SLA’s to meet these standards allowed me to progress my technical skills from a different angle to development.
- This allowed me to build on my problem-solving skills and push my development skills.
- When required I would continue to develop solutions and implement them following the companies standard CAB process.
- I would often manage and perform releases into our client’s environments, while helping to advise or perform any infrastructure maintenance (i.e certificates, IIS, resources).
- Tech used: C# .Net, WCF/SOAP, Kofax Total Agility, Kofax Kapow, MSSQL/Transact-SQL, Microsoft IIS, Microsoft Azure
Software Developer
LitheIT
08.2018 - 04.2020
- Responsible for creating and maintaining business process automation solutions using Kofax software and internal custom services.
- Using Kofax Total Agility to create bespoke solutions end to end and incorporating .net core and ASP.Net knowledge.
- Communication with the teams was essential through the design phase to ensure the solution was satisfactory to each client, and thorough testing was required to ensure the end product was robust enough to last.
- Tech used: C# .Net, WCF/SOAP, Kofax Total Agility, Kofax Kapow, MSSQL/Transact-SQL
Application Developer
Baillie Gifford
03.2018 - 08.2018
- Taking responsibility for the running and enhancing of a task management solution for internal use.
- Integrating with different departments and the way in which they work was essential to the role.
- In one enhancement a backend API was added to allow the communication between data and user.
- Another was providing custom embedded pages to be used by the solution in the form of Javascript and HTML5 to allow for greater flexibility in the product, and to meet the requirements of various teams.
- Tech used: C#.NET, Javascript, Jquery, MSSQL/Oracle, TFS
Associate Software Developer
SkyUK
07.2016 - 03.2018
- Following the apprenticeship, this role marked the greater responsibility and ownership of maintaining the systems being used.
- Using the Genesys SDK I would be responsible for creating and maintaining service which support our contact centres.
- One project of note was the creation of an API which allowed contact centre support teams to have live data on calls coming into the contact centres.
- This service was integral to allow contact centres to be able to support demand, especially during promotional or PPV events.
- Tech used: C#.NET/ASP.NET, Javascript, React, Git, Java, MSSQL/Oracle
Voluntary Sky Academy Ambassador
Sky
07.2015 - 03.2018
- Working with Sky and young people to help educate on the opportunity a Modern Apprenticeship could offer.
- In addition to the developer role this allowed me to share my own experiences and improve my soft skills by engaging with school leavers and helping them move towards their own careers.
Apprentice Software Developer
Sky
07.2014 - 07.2016
- Sky has given me the opportunity to start my career in IT.
- I was in the learning process of Software Development.
- I have achieved my qualification of IT and Telecoms professionals SCQF level 6.
- Mainly handled small changes to existing services which required an in-depth knowledge of the technology and systems being used.
- Following this there would be a handover to the test team prior to a production release.
- Tech used: C# .NET/ASP.NET, Java, SVN
Education
IT and Telecoms Professionals - SCQF level 6
Skills
- NET framework and ASPNET
- MVC architecture
- SQL Server database management
- API development
- Code review
- Problem solving
- Customer relationship building
- Mentoring and coaching
- Azure cloud services
- JavaScript programming
- CSS and SASS styling
- Genesys SDK integration
- KOFAX KTA automation
- Resource management
- Equipment utilization
References
Available on Request
Hobbies and Interests
- Outdoors activities
- Gym and fitness
- Reading
- Learning new technologies
- Football
- Socialising with friends
Github
- https://github.com/RobertM1639
Timeline
On-Site Manager
Velocity Delivery Services LTD
10.2022 - 01.2026
Software Engineer
Creditsafe UK LTD
03.2022 - 09.2022
Integration Engineer
Actify LTD.
08.2021 - 02.2022
Application Developer
Indicia Worldwide
01.2021 - 07.2021
Support Analyst
LitheIT
04.2020 - 12.2020
Software Developer
LitheIT
08.2018 - 04.2020
Application Developer
Baillie Gifford
03.2018 - 08.2018
Associate Software Developer
SkyUK
07.2016 - 03.2018
Voluntary Sky Academy Ambassador
Sky
07.2015 - 03.2018
Apprentice Software Developer
Sky
07.2014 - 07.2016