Robert Mackie
Southampton
Summary
Skilled HGV Class 2 Driver with strong driving and time management skills. Works with minimal supervision and completes timely assignments. Proven to safely deliver good and maintain quality of truck.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Depot Supervisor
Carlsberg UK
Ringwood, Hampshire
04.2021 - Current
- Increased processing and despatch speed through effective teamwork with production line staff.
- Stored items safely and securely to eliminate damage risks.
- Checked date codes to verify quality and condition of items ahead of despatch.
- Recorded despatched goods' delivery statuses to enable customer updates.
- Picked and packed orders quickly for prompt despatch.
- Updated stock levels in online systems for complete inventory information.
- Received and booked in goods for accurate delivery records.
- Transported heavy goods and pallets safely using forklift trucks.
- Signed off pick sheets legibly and correctly for accurate processing documentation.
- Completed delivery paperwork clearly and accurately for reliable dispatch documents.
Drayman
Marston's
Ringwood
04.2009 - 04.2021
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Minimized complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Maintained clear customer records by securing signatures on invoices, deliveries and other paperwork using handheld devices.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
Education
GCSEs -
Glenwood High School
FifeSkills
- Daily vehicle checks
- Class 2 driving
- Customer service
- Driver CPC
- Safe loading and unloading
- Forklift and counterbalance experience
- First aid and CPR
Languages
English
Fluent
Timeline
Depot Supervisor
Carlsberg UK
04.2021 - Current
Drayman
Marston's
04.2009 - 04.2021
GCSEs -
Glenwood High School
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