Summary
Overview
Work history
Education
Skills
Timeline
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Robert Louden

City of London,Tower Hamlets

Summary

Achieved a Lower Second Class Honours studying music production & DJing at Point Blank Music School.


Diligent and skilled in the bottling and labelling of high end spirits.


Works great with service and kitchen teams to meet customer needs as a previous food runner.


Is currently working as Runner Supervisor ensuring a constant high quality service is achieved.

Overview

6
6
years of professional experience

Work history

Runner Supervisor

F1 Arcade
06.2024 - Current
  • Serve food and drinks to guests, resolving any issues promptly to ensure positive guest experience.
  • Supervise a team of runners, ensuring high performance standards and providing support and guidance throughout service.
  • Successfully ran Kitchen pass, maintaining clear communication with kitchen staff to ensure timely and accurate food delivery.
  • Collaborate across departments: assist reception with guest journeys, support waiters by taking orders, preparing preorders, and occasionally processing payments.
  • Train and onboard new runners, ensuring they understand service expectations, procedures, and venue layout.
  • Demonstrate strong product knowledge, including knowing allergens in dishes, house cocktail ingredients, wines on offer, knowing appropriate food & drink pairings, to support guest queries and team training.
  • Recognised as Employee of the Month multiple times for outstanding performance, teamwork, and dedication to service excellence.

Floor Staff Member

The People’s Park Tavern
London
06.2023 - 09.2023
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Production Operator

Contract Bottlers Glasgow LTD
Glasgow, North Lanarkshire
06.2019 - 09.2022
  • Specialist hand labelling, packing and finishing of high-end whisky operations involving precision and attention to detail.
  • Learning about various spirits and the process of how to reduce from high strength to bottling strength.

Education

Bachelor of Arts - Music Production

Point Blank Music School
London
09/2020 - 06/2023

Scottish Qualifications Certificate -

Strathallan School
Perth
06.2020

Skills

  • Music Production
  • Music Business
  • Sound Design
  • Ability to work as part of teams or independently
  • Follow & execute instructions
  • Eye for detail & precision
  • Full clean UK driving License
  • Food and beverage service
  • Table service
  • Staff supervision
  • Staff training

Timeline

Runner Supervisor

F1 Arcade
06.2024 - Current

Floor Staff Member

The People’s Park Tavern
06.2023 - 09.2023

Production Operator

Contract Bottlers Glasgow LTD
06.2019 - 09.2022

Bachelor of Arts - Music Production

Point Blank Music School
09/2020 - 06/2023

Scottish Qualifications Certificate -

Strathallan School

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Robert Louden