Robert LAMB

• Monitored health and safety measures for guaranteed compliance.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Analysed and resolved complex resource management issues for optimised scheduling.
• Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
• Developed organisational policies for administrative oversight and internal controls.
• Established clear budgets and cost controls strategies to meet objectives.
• Received and processed stock using inventory management system.
• Oversaw daily operations to achieve high productivity levels.
• Led bar and events operations, collaborating with owner to enhance business success.
• Planned staff rotas to meet customer demand whilst remaining under budget.
• Managed 19+ staff and daily operations for busy tourist pub.
• Oversaw line cleaning and cellar management.
• Reconciled cash and credit card transactions to maintain accurate records.
• Completed accurate end-of-day financial routines for cash and card transactions.
• Checked invoices against delivery notes and resolved any discrepancies with supplier before releasing for payment.
• Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.
• Monitored and maintained stock levels for maximised efficiency and minimised waste.
• Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
• Executed prompt, precise drinks service at high-capacity events, minimising customer waiting times.
• Negotiated with suppliers to obtain quality ingredients at excellent prices.
• Contributed fresh ideas and innovation to continuously improve the business.
• Monitored bar expenses and operations to minimise costs.
• Built relationships with suppliers to negotiate favourable terms.
• Developed menus with strict cost controls to maximise restaurant profits.
• Offered discounts and promotions to encourage purchases.
• Created and updated menus to enhance dining and drinking experience for patrons.
• Oversaw bar functions with focus on quality drinks and service for elevated customer experience.
• Prepared and monitored staff rotas to meet business needs, providing adequate cover at all times.
• Carried out day-to-day duties accurately and efficiently.

Managed day to day running of public house and staff,

• Monitored health and safety measures for guaranteed compliance.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Owned training and development initiatives, fostering skilled and motivated bar team.
• Checked invoices against delivery notes and resolved any discrepancies with supplier before releasing for payment.
• Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
• Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
• Maintained stock and financial accountability, optimising inventory levels and cost-effectiveness.
• Oversaw bar functions with focus on quality drinks and service for elevated customer experience.
• Monitored bar expenses and operations to minimise costs.
• Communicated details of upcoming events, promotions and menu changes with all staff.
• Maintained safe working and guest environments, reducing injury and incident risks.
• Created and updated menus to enhance dining and drinking experience for patrons.
• Offered discounts and promotions to encourage purchases.
• Organised special events and functions and corporate lunches.
• Protected brand image by delivering exceptional bar presentation and maintenance.
• Advised on staff recruitment, providing induction and continuous training of all staff to improve levels of knowledge, confidence and ability.
• Developed menus with strict cost controls to maximise restaurant profits.
• Oversaw line cleaning and cellar management.
• Created welcoming environment and correct ambiance to generate customer loyalty and maintain highest professional standards.
• Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.
• Planned staff rotas to meet customer demand whilst remaining under budget.
• Planned staffing levels based on evolving service demands.
• Oversaw maintenance of building, equipment and fixtures to uphold high standards of cleanliness, safety and security.
• Guaranteed proper cash management, sales measurement and cash-up processes for operational standards.
• Built relationships with suppliers to negotiate favourable terms.
• Ordered beverage and equipment stock by analysing sales and customer trends.
• Monitored restaurant performance to identify and implement improvement initiatives.
• Contributed fresh ideas and innovation to continuously improve the business.
• Checked licenses to be in line with current legislation.
• Completed accurate end-of-day financial routines for cash and card transactions.
• Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
• Led bar and events operations, collaborating with owner to enhance business success.
• Built loyal customer base by creating welcoming environment with top quality service.
• Prepared rotas to achieve stable coverage while minimising payroll costs.
• Prepared and monitored staff rotas to meet business needs, providing adequate cover at all times.
• Created team building initiatives to encourage upselling and meet revenue targets.
• Monitored and maintained stock levels for maximised efficiency and minimised waste.
• Reconciled cash and credit card transactions to maintain accurate records.
• Replenished stock and processed deliveries to maximise product availability.
• Handled chemicals and waste in line with COSHH regulations.
• Received and processed stock using inventory management system.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Carried out day-to-day duties accurately and efficiently.
• Increased revenue by upselling and recommending products.
• Monitored and updated stock levels and inventory databases.
• Cleaned work areas and equipment to maintain faultless hygiene standards.

• Stacked and organised freight at specified areas using boards or pallets.
• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
• Operated lifting equipment to transport and store stock.
• Sorted materials on warehouse racks and shelves.
• Received deliveries and helped to coordinate storage.
• Followed safety guidelines when operating in hazardous environments.
• Scanned cargo to keep track of freight movements.
• Prepared items for timely dispatch and safe transportation.
• Followed safety standards for carrying, moving and storing freight.
• Operated material handling equipment to move large and heavy loads.
• Braced and padded items to prevent shifting or damage during transport.
• Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
• Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
• Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
• Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
• Assisted with loading and unloading of vehicles manually and using machines.
• Performed tagging and labelling of warehouse inventory.
• Cleaned and tidied work areas to meet inspection requirements.
• Maintained clean, safe and orderly warehouse space.
• Loaded packaged goods on to trucks for shipping.
• Carried out stock control and maintained quality standards high for audits.
• Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
• Operated forklifts to lift and move heavy cargo to designated areas.
• Maintained and cleaned warehouse equipment following set procedures.
• Moved stock around by hand, using forklift truck or lifting gear.

• Supplied machines with tools in appropriate quantities.
• Cleared debris and waste from working areas, maintaining safe conditions.
• Operated and fed raw material into equipment with focus on proper operation and safety measures.
• Feed raw materials into semi-automated machines and assisted in assembly line.
• Troubleshot recurring machine issues to locate and resolve root cause.
• Sanitised machinery and maintained organised work area to support cleanliness.
• Monitored machine function and performance, quickly diagnosing malfunctions to reduce operational downtime.
• Notified line manager of potential HSE issues and assisted with corrective actions.
• Packaged orders with excellent presentation skills.
• Tended to machines to maintain fast-paced production in line with quality standards.
• Controlled factory equipment to exceed daily production targets.

• Kept accurate and up-to-date freight records on expect system.
• Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
• Assisted with loading and unloading of vehicles manually and using machines.
• Performed tagging and labelling of warehouse inventory.
• Operated lifting equipment to transport and store stock.
• Packed up client furniture, appliances and related goods to move items between locations.
• Maintained employee safety through observation of surroundings when moving cargo.
• Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
• Operated controls to transfer loose materials between transport and storage containers.
• Carried out stock control and maintained quality standards high for audits.
• Stored products in appropriate storage areas to maximise space within warehouse.
• Completed basic maintenance on material handling equipment, minimising downtime with regular care.
• Completed work following safety rules for best working practices.
• Loaded vehicles using best practices to avoid over-weight or balance issues.
• Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
• Braced and padded items to prevent shifting or damage during transport.
• Maintained and cleaned warehouse equipment following set procedures.
• Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
• Received deliveries and helped to coordinate storage.
• Prepared items for timely dispatch and safe transportation.
• Recorded number and quality of products, taking appropriate action of defective items.
• Moved stock around by hand, using forklift truck or lifting gear.
• Followed precise orders to assist with continuous flow of goods coming in and out of distribution centre.
• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
• Successfully delivered on tasks within tight deadlines.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Carried out day-to-day duties accurately and efficiently.

• Managed staff schedules, ensuring required coverage to meet shift needs within budget.
• Oversaw [Type] assembly work, directing activities from initial set up to final product packaging.
• Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines.
• Tracked receipts, employee hours and inventory movements for smooth budgetary planning.
• Addressed staff absences and holiday requests to achieve consistent rota coverage.
• Employed forward-thinking mindset to anticipate and quickly eliminate issues on shift.
• Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
• Supervised activities of workers and enforced safety regulations.
• Improved workplace safety to reduce accidents and near-misses.
• Worked closely with management to manage staff levels and allocate resources for production plans.
• Led team of 9+ to achieve KPI targets in fast-paced environments.
• Observed worker activities to assess safety compliance and identify enforcement gaps.
• Logged daily activities and notable incidents during production shifts.
• Promoted safety culture through clear communications and inspections.
• Kept employees operating productively to meet business and customer needs.
• Provided instructions and feedback to team during shifts.
• Promoted safe and tidy work areas through inspections and cleaning checklists.
• Established and maintained organised working environment for team of 9.
• Oversaw daily operations to achieve high productivity levels.
• Handled chemicals and waste in line with COSHH regulations.

• Sanitised communal touchpoints for optimum worker and visitor health and wellness.
• Cleaned and dried windows, mirrors and glass surfaces.
• Cleaned surfaces to preserve professional standards and minimise infection risks.
• Communicated well with team across multiple locations.
• Completed venue set and breakdown, transporting and storing equipment safely..
• Coordinated accessory and table-dressing hire for weddings and parties.
• Safeguarded staff and guests, promptly reporting or resolving identified hazards.
• Registered and briefed attendees on event schedules.
• Broke down groupings, picked up trash and cleaned facilities after events.
• Welcomed guests into venues, showing them to tables and providing menus.
• Sorted and despatched mail, parcels and newspapers swiftly and accurately
• Maintained safety and security at night, reporting suspicious persons, activities and hazardous conditions to supervisor.
• Coordinated housekeeping staff to prepare rooms for guest arrivals.
• Keeping students informed of daily changes.
• Setting rooms ready for morning classes.

• licence holder and Day to day running of a public house .
• Maintain cellar and cask beers to high standard.
• Reconcile takings and bank 2 weekly.
• Manage stock keep records
• monitor cctv and liasie with licence officers
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Analysed and resolved complex resource management issues for optimised scheduling.
• Organise events ,hog roast student rugby and football, fifa nights ,live bands and promote within local groups.
• ensure boat moorings and canal side kept to high standards,
• attend Pubmaster training and keep there values.

• trouble shooting for a group taking bad rep pubs and getting them to a good standard ready for new managers,
• Cleaning and redevelopment of run down public houses bringing them to a family happy place.
• Monitored and maintained stock levels for maximised efficiency and minimised waste.
• Maintained stock and financial accountability, optimising inventory levels and cost-effectiveness.
• Checked invoices against delivery notes and resolved any discrepancies with supplier before releasing for payment.
• Monitored bar expenses and operations to minimise costs.
• Led bar and events operations, collaborating with owner to enhance business success.
• Resolved staff and customer complaints, challenges and enquiries.
• Monitored restaurant performance to identify and implement improvement initiatives.
• Planned staff rotas to meet customer demand whilst remaining under budget.
• re establishing local links and community support .
• Working with new tennants and helping settle in

• Supervised external contractors to achieve successful events.
• Broke down groupings, picked up trash and cleaned facilities after events.
• Assessed individual customer needs and recommended event packages to suit.
• Managed large-scale events from initial planning to successful completion.
• Safeguarded staff and guests, promptly reporting or resolving identified hazards.
• Assisted security team with defusing tense situations and removing rule violators.
• Registered and briefed attendees on event schedules.
• Coordinated accessory and table-dressing hire for weddings and parties.
• Answered questions about event layout and itinerary, handing out maps and schedules.
• Led tours for customers planning events, weddings and conferences.
• Managed advice, support and direction for event staff and vendors.
• Designed event set-up and displays to match client requests.
• Advised customers on various catering and drinks package options.
• Set up equipment in pre-determined layouts and locations to meet event needs.
• Communicated with patrons to assist with enquiries, special requests or complaints.
• Maintained safe and orderly event operations, proactively addressing crowd control issues or problematic behaviour.
• Welcomed guests into venues, showing them to tables and providing menus.
• Arranged and coordinated catering and signage with external providers.
• Replenished stock and processed deliveries to maximise product availability.
• Consistently arrived at work on time and ready to start immediately.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Completed duties to deliver on targets with accuracy and efficiency.
• Delivered tailored assistance to customers with disabilities.
• Reviewed customer history to recommend appropriate products and services.
• Handled guest complaints to protect brand reputation.
• Stored cash floats and delivered secure banking procedures.
• Executed emergency response protocols for safe, secure and compliant environment.
• Represented organisations at seminars, conferences and business events.