Summary
Work history
Education
Skills
Languages
Timeline
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Robert Innes

Robert Innes

Summary

Born in the UK, emigrated to the US and attended school from the ages of 16-22. Travel allowed for growth and excellent communication skills. Dynamic Sales consultant with 8 years of experience, providing high level of customer relations while increasing revenues. Offering strong leadership and sales operations knowledge. Skilled in communication, problem-solving, and team collaboration. Ready to use and develop analytical, organisational, and sales skills in a management role. Personable communicator focused on exceeding company and client expectations.

Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Self-motivated professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Hardworking mentality and demonstrated success in increasing company profits. Familiar with preparing contracts, researching markets and collaborating with suppliers to improve quality.


Work history

Commercial Sales Consultant

Ford Motor Company
Eastbourne, East Sussex
  • Used strong product knowledge and familiarity with store's promotion policies to negotiate deals with clients.
  • Prepared and assisted with stock taking and ordering of low-stock items.
  • Handled aspects of customer complaints with exchanges, customer compensation and overall customer satisfaction.
  • Strived to achieve monthly, quarterly and yearly showroom sales goals.
  • Created solid partnerships with local communities and corporate partners to increase in-store traffic.
  • Oversaw smooth and efficient running of showroom operations for optimal results.
  • Initiated sales leads through direct mailing and cold calling.
  • Drove up sales and profitability by proactively and reactively following up on leads.
  • Educated customers about quality and value of company products.
  • Qualified prospects to determine future sales possibilities and improve conversion efforts.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Managed client relationships from early stages of sales process through to post-sales
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.

Account Manager

GolfBase
Eastbourne, East Sussex
  • Addressed account inquiries and provided updated data from CRM software.
  • Cultivated strong rapport with clients and stakeholders to support long-lasting partnerships.
  • Monitored customer trends and account performance to proactively identify and rectify challenges.
  • Drafted sales reports and analysed findings for management presentations.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Maintained excellent knowledge of industry trends to remain ahead of competitors.
  • Oversaw account portfolio to deliver top-quality account services.

Education

High School Diploma -

Gilbert High School
United States

Skills

  • New account development
  • Team leader
  • Relationship management
  • Presentations and proposals
  • Customer service
  • Excellent negotiating tactics
  • Upsell opportunities
  • Highly competitive
  • Self-motivated
  • Revenue retention
  • Man managment

Languages

English
Native

Timeline

Commercial Sales Consultant

Ford Motor Company

Account Manager

GolfBase

High School Diploma -

Gilbert High School
Robert Innes