Robert Hudson
LINCOLN,England
Summary
Knowledgeable about customer service and logistics, offering strong communication and organisational skills. Reliable and eager to contribute positively to team efforts, with focus on punctuality and attention to detail. Ready to use and develop problem-solving, time management, and teamwork skills in new role.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Postal worker
Royal Mail Delivery Office
Lincoln, Lincolnshire
2013.03 - Current
- Ensured timely delivery by adhering to strict schedules and routes.
- Maintained excellent customer service for positive community relations.
- Prioritised workload effectively to meet all deadlines.
- Sorted mail accurately, ensuring correct distribution.
- Handled confidential items responsibly, maintaining trust.
- Assisted colleagues during peak times, fostering teamwork.
- Resolved customer complaints in a professional manner, preserving brand reputation.
Sales Advisor
Orange (EE)
Lincoln, Lincolnshire
2008.09 - 2013.03
- Establishing and building on customer relationships.Duty-manager on a continual weekly basis.Negotiating and coordinating sales for both new and existing customers.Advising customers on products and services and communicating benefits.Continually exceeding store and personal targets.Stock counting and reporting.Maintaining customer relationships, ensuring repeat custom.
Sales Assistant
3
2007.02 - 2008.09
- Establishing and building on customer relationships.Negotiating and coordinating sales for both new and existing customers.Advising customers on products and services and communicating benefits.Continually exceeding store and personal targets.Providing customer support and dealing with issues to ensure favorable outcomes.Participating in regional meetings and energizing and enthusing the team to ensure performance.Creating in store promotions.Maintaining customer relationships, ensuring repeat custom.
Sales Assistant
phones4u
2002.05 - 2007.02
- Establishing and building on customer relationships.Implementing new procedures and training team members.Negotiating and coordinating sales for both new and existing customers.Advising customers on products and services and communicating benefits.Continually exceeding store and personal targets.Offering support and training to other team member's sales process.Providing customer support and dealing with issues to ensure favorable outcomes.Participating in regional meetings and energizing and enthusing the team to ensure performance.Creating in store promotions.Maintaining customer relationships, ensuring repeat custom.
Sales Consultant
Tiny Computers
2000.04 - 2002.05
- Responsible for sales and customer service in a high street outlet.Continuously exceeding personal and team sales target.Proven track record in customer service.Shift management duty and responsibility for outlet through busy periods.Assisted with the training and progression of new and existing team members.Trained in key business areas to aid productivity and efficiency and procedures.Controlled and managed client database, assisting with purchasing decisions.
Education
GCSEs -
William Farr CofE Comprehensive School
Lincoln 1988.09 - 1993.06
Skills
- Vehicle operation
- Manual dexterity
- Customer service
- Time management
- Safety consciousness
- Physical fitness
Personal Information
Nationality: UK
Certification
nvq level 2 and 3 in customer service
Full clean driving licence
Timeline
Postal worker
Royal Mail Delivery Office
2013.03 - Current
Sales Advisor
Orange (EE)
2008.09 - 2013.03
Sales Assistant
3
2007.02 - 2008.09
Sales Assistant
phones4u
2002.05 - 2007.02
Sales Consultant
Tiny Computers
2000.04 - 2002.05
GCSEs -
William Farr CofE Comprehensive School
1988.09 - 1993.06