Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Robert Hudson

LINCOLN,England

Summary

Knowledgeable about customer service and logistics, offering strong communication and organisational skills. Reliable and eager to contribute positively to team efforts, with focus on punctuality and attention to detail. Ready to use and develop problem-solving, time management, and teamwork skills in new role.

Overview

25
25
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Postal worker

Royal Mail Delivery Office
Lincoln, Lincolnshire
03.2013 - Current
  • Ensured timely delivery by adhering to strict schedules and routes.
  • Maintained excellent customer service for positive community relations.
  • Prioritised workload effectively to meet all deadlines.
  • Sorted mail accurately, ensuring correct distribution.
  • Handled confidential items responsibly, maintaining trust.
  • Assisted colleagues during peak times, fostering teamwork.
  • Resolved customer complaints in a professional manner, preserving brand reputation.

Sales Advisor

Orange (EE)
Lincoln, Lincolnshire
09.2008 - 03.2013
  • Establishing and building on customer relationships.Duty-manager on a continual weekly basis.Negotiating and coordinating sales for both new and existing customers.Advising customers on products and services and communicating benefits.Continually exceeding store and personal targets.Stock counting and reporting.Maintaining customer relationships, ensuring repeat custom.

Sales Assistant

3
02.2007 - 09.2008
  • Establishing and building on customer relationships.Negotiating and coordinating sales for both new and existing customers.Advising customers on products and services and communicating benefits.Continually exceeding store and personal targets.Providing customer support and dealing with issues to ensure favorable outcomes.Participating in regional meetings and energizing and enthusing the team to ensure performance.Creating in store promotions.Maintaining customer relationships, ensuring repeat custom.

Sales Assistant

phones4u
05.2002 - 02.2007
  • Establishing and building on customer relationships.Implementing new procedures and training team members.Negotiating and coordinating sales for both new and existing customers.Advising customers on products and services and communicating benefits.Continually exceeding store and personal targets.Offering support and training to other team member's sales process.Providing customer support and dealing with issues to ensure favorable outcomes.Participating in regional meetings and energizing and enthusing the team to ensure performance.Creating in store promotions.Maintaining customer relationships, ensuring repeat custom.

Sales Consultant

Tiny Computers
04.2000 - 05.2002
  • Responsible for sales and customer service in a high street outlet.Continuously exceeding personal and team sales target.Proven track record in customer service.Shift management duty and responsibility for outlet through busy periods.Assisted with the training and progression of new and existing team members.Trained in key business areas to aid productivity and efficiency and procedures.Controlled and managed client database, assisting with purchasing decisions.

Education

GCSEs -

William Farr CofE Comprehensive School
Lincoln
09.1988 - 06.1993

Skills

  • Vehicle operation
  • Manual dexterity
  • Customer service
  • Time management
  • Safety consciousness
  • Physical fitness

Personal Information

Nationality: UK

Certification

nvq level 2 and 3 in customer service

Full clean driving licence

Timeline

Postal worker

Royal Mail Delivery Office
03.2013 - Current

Sales Advisor

Orange (EE)
09.2008 - 03.2013

Sales Assistant

3
02.2007 - 09.2008

Sales Assistant

phones4u
05.2002 - 02.2007

Sales Consultant

Tiny Computers
04.2000 - 05.2002

GCSEs -

William Farr CofE Comprehensive School
09.1988 - 06.1993

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Robert Hudson