ROBERT HOUGH

Warehouse Team Leader

Express Handling Services (formerly Bridges Worldwide) – Wythenshawe

February 2024 – Present

• Lead warehouse operations within a busy air cargo and freight handling environment.
• Supervise goods-in and goods-out activities, ensuring shipments are processed accurately and efficiently.
• Operate X-ray screening equipment to inspect cargo prior to aircraft distribution, maintaining compliance with aviation security procedures.
• Carry out forklift operations safely across loading bays and warehouse areas.
• Coordinate loading and unloading of trailers, vans, and freight deliveries.
• Support warehouse productivity through effective communication and team coordination.
• Maintain high standards of health & safety across all warehouse activities.
• Assist with operational planning to ensure tight deadlines and distribution schedules are achieved.
• Coordinated team efforts in pick and pack tasks, enhancing workflow and accuracy.
• Managed team of warehouse operatives, overseeing daily tasks and ensuring efficient operations.
• Trained, guided and evaluated warehouse workers, fostering skill development and improving overall performance.

• Operated forklifts safely and efficiently within a high-volume warehouse and logistics environment.
• Worked closely with warehouse teams to ensure operational targets and best practices were consistently achieved.
• Supported management with warehouse organisation, stock accuracy, and workflow improvements.
• Managed goods-in and goods-out processes, ensuring all deliveries were checked accurately and dispatched on time.
• Maintained inventory accuracy and assisted with stock control procedures.
• Loaded and unloaded freight in accordance with company policies and safety standards.
• Built strong working relationships with transport and carrier partners to support smooth distribution operations.
• Served as Health & Safety Representative, promoting safe working practices and supporting compliance across warehouse operations.
• Contributed to process improvements designed to increase efficiency and productivity.
• Picked and packed customer orders with accuracy, meeting daily productivity targets.
• Picked orders to meet productivity targets.
• Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
• Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.

• Responsible for order picking using VNA trucks within a fast-paced distribution warehouse.
• Loaded and unloaded trailers and containers efficiently and safely.
• Assisted with stock movement and warehouse organisation to maintain smooth daily operations.
• Supported dispatch and distribution teams in meeting delivery deadlines.
• Picked and packed customer orders with accuracy, meeting daily productivity targets.
• Picked orders to meet productivity targets.
• Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
• Maintained a clean and safe working environment by adhering to housekeeping standards and safety protocols.

• Maintained stock levels across busy retail and duty-free environments.
• Developed strong knowledge of duty-free regulations, airport retail procedures, and destination restrictions.
• Assisted warehouse leadership with stock intake, order picking, and replenishment operations.
• Ensured accurate checking and handling of incoming deliveries.
• Supported smooth coordination between warehouse operations and retail floor requirements.