Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Robert Farley

Southport,Lan

Summary

Accomplished professional with expertise in senior management, business development, and 3PL management. Proven track record in decision-making and analytical problem-solving, driving performance improvements and implementing business re-engineering strategies. Skilled in change management and process mapping, optimizing operations for enhanced efficiency. Proficient in IT tools including MS Office and business intelligence software, with strong capabilities in team training and leadership during transitions.

Overview

26
26
years of professional experience
2011
2011
years of post-secondary education

Work history

Network General Manager

Bensons for Beds
04.2022 - 06.2024
  • Led change initiatives during liquidation of Steinhoff Group with colleagues and 3PL contractors, resulting in establishment of new Bensons for Beds Retail.
  • Successfully detailed project planning of operational SOP, DILO's, SSW, MHE and others.
  • Implemented cross dock centres in Durham and Castle Donington.
  • Regularly reviewed performance data, driving continuous improvement efforts.
  • Achieved A Audit results in H&S and transport across four sites.
  • Achieved flexed budget as percent of sales.
  • Enhanced NPS from 55% to 86% and improved delivery success from 93% to 96%.
  • Managed return to work processes post-lockdown across entire network.
  • Established people strategy, including quarterly reviews and structured bi-weekly one-to-ones for all staff.

Network Transport Manager

Bensons for Beds
01.2020 - 04.2022
  • Achieved budget-beating operational performance after turnaround of distressed NDC.
  • Centralised Distribution Centre Admin Function, standardising processes and reducing costs.
  • Closed and amalgamated two neighbouring Regional DCs, enhancing delivery efficiency.
  • Managed TUPE process for cessation of 3PL home delivery contract.
  • Led change initiatives during Steinhoff Group liquidation, ensuring smooth transitions.
  • Mitigated risk by enforcing strict adherence to health and safety guidelines within the team.
  • Oversaw warehouse management duties ensuring proper storage and distribution of goods.

Regional General Manager – North

Steinhoff Retail UK Ltd, Bensons for Beds
09.2019 - 01.2020
  • Advanced to new role as result of demonstrated success in management position.

Regional Logistics Manager

Steinhoff Retail UK Ltd, Bensons for Beds
09.2013 - 09.2019
  • Optimised management team structure to decrease headcount across overstocked sites and transport outbases.

General Manager

Steinhoff Retail UK Ltd, Bensons for Beds
11.1998 - 09.2013
  • Turnaround of poor performing site in Scotland to best performing site in the network for cost and service.

Education

6 O Levels, 4 A Levels -

Auchinleck Academy
01.1975 - 01.1984

Transport Manager CPC -

FTA (Logistics UK)

Skills


  • Business development
  • Supply chain understanding
  • Decision making
  • Negotiating
  • People skills
  • Customer centric approach
  • Health and Safety Compliance
  • Performance improvement
  • Problem-solving
  • Value mapping


Affiliations

  • Walking
  • Cycling
  • Open water swimming

Timeline

Network General Manager

Bensons for Beds
04.2022 - 06.2024

Network Transport Manager

Bensons for Beds
01.2020 - 04.2022

Regional General Manager – North

Steinhoff Retail UK Ltd, Bensons for Beds
09.2019 - 01.2020

Regional Logistics Manager

Steinhoff Retail UK Ltd, Bensons for Beds
09.2013 - 09.2019

General Manager

Steinhoff Retail UK Ltd, Bensons for Beds
11.1998 - 09.2013

6 O Levels, 4 A Levels -

Auchinleck Academy
01.1975 - 01.1984

Transport Manager CPC -

FTA (Logistics UK)

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Robert Farley