Robert Duckett

Dedicated eCommerce professional with over three years of hands-on experience at BS Fixings, where I’ve developed a broad skill set across product content management, feed optimisation, UX improvements, email marketing, platform management, supplier onboarding and agency coordination. I’m used to taking ownership of complex tasks, learning quickly and finding practical solutions. I’m now looking to bring my experience into a larger, more established eCommerce team where I can continue to grow and develop alongside experienced specialists.

• Digital marketing training certificate
• Basic & advanced SEO training
• Mailchimp automation training
• Google Ads training
• GA4 training
• Beginner Excel training

• Played an active role in the company’s continued growth, contributing to targets being consistently met and exceeded.
• Led the full migration of the company’s website to a new hosting provider, managing research, cost comparisons, contract negotiation and the successful transition to a more stable environment.
• Overseeing the development of a bespoke split-delivery and back-order system, designed to increase trust, transparency and overall conversion rates.
• Delivered enhanced onsite functionality, including cross-sell and upsell features that contribute to increased average order value.
• Managed the integration of DX courier services, enabling long-length shipping and supporting the expansion of the company’s product range.
• Instrumental in onboarding a new development and SEO agency, contributing to improved site performance, technical stability and organic search growth.
• Strengthened supplier relationships through UK and international networking, securing new product ranges in tools and workwear and successfully adding them to the website.
• Built structured reporting dashboards, providing clearer insights into top-performing products, revenue trends and Google Ads contribution.
• Developed automated email flows via Mailchimp, improving customer retention and driving repeat purchases.
• Actively contributed to continuous improvement initiatives, identifying opportunities, presenting findings in agency meetings, and helping guide development priorities.

• Health and fitness, including weight training, running and a general interest in sports
• Being creative, making and performing my own music, and helping to record and run my partner’s podcast
• Personal development, especially podcasts and audiobooks focused on mindset and wellbeing
• Attending eCommerce events and meetups, staying up to date with industry trends and networking with professionals
• Being outdoors and socialising. Finding new walks on alltrails, a good charity shop, eating and spending time with good friends