Robert Dinu

Pre-Opening Night Manager responsible for setting up and standardising night operations, including audit procedures, security protocols, and handover systems, ensuring the property was fully prepared for a successful launch.

Holiday Inn (now rebranded as Welbeck Hotel)
Played a key role during the hotel’s renovation and rebranding process into Welbeck Hotel. Successfully oversaw night operations throughout the transition period and contributed to a smooth and timely opening. Led and supervised a team of five during night shifts, ensuring operational consistency, guest satisfaction, and adherence to safety and brand standards.

• Actively developing a strong understanding of front office operations while carefully learning and mastering the responsibilities of the role. Focused on delivering exceptional guest service, supporting team coordination, and ensuring smooth daily operations within a five-star hospitality environment.

• Recently started in the role, actively learning the ropes of hospitality and gaining hands-on experience in night audit procedures, guest relations, and front office operations. Focused on building a strong foundation in service excellence and hotel systems.