Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
My story
References
Timeline
Generic

Robert Brown

Rugby,Warwickshire

Summary

Dynamic leader with a proven history of cultivating future leaders and enhancing team performance. Expertise in profit and loss management, operational efficiency, and cost control. Committed to delivering exceptional guest experiences while ensuring compliance with legal standards in food safety and health regulations. Skilled in maximizing revenue through strategic marketing initiatives and team engagement.

A career of hospitality, across licensed trade, accommodation & contract catering.

Overview

30
30
years of professional experience
6
6
years of post-secondary education

Work history

Deputy Store Manager

Aldi UK
Rugby, Warwickshire
2022.05 - 2024.12

Managed store operations during peak trading hours, ensuring optimal performance, striving for an amazing customer experience, with moments that matter for our team

Oversaw training for new staff to enhance team capabilities and retention

Minimised inventory price change to maximise profitability.

Implemented waste management strategies, adjusting fresh orders based on demand and stock levels.

Maintained security protocols for cash handling.

Optimised operational efficiency through effective rota management.

Managing Director & Co-founder

Chilli Consult Group
Rugby, Warwickshire
2018.01 - 2022.05

Specialised in sourcing long-term accommodation for large-scale groups across UK and Europe.
Developed business strategies to enhance client retention and drive growth.
Managed cost lines effectively to optimise financial performance.

Freelance Consultancy

Myself
Rugby, Warwickshire
2016.04 - 2018.11

Commercial Director; The Aprtment Network, Central London

Sales Director; Flying Butler Serviced Apartments, Central London

General Manager, Savvy Serviced Apartments, Milton Keynes

Business Development Director/Operations Director

House of Fisher Serviced Apartments
Reading, Berkshire
2012.02 - 2016.02

Reporting directly to the Group Managing Director of T A FIsher Limited with overall responsibility for financial and operational leadership of the business, including budget preperation, rolling five year development plans, managing controlable cost lines and the successful execution of £40m of new property developments, achieving first year occupancies exceeding 90%.

Head of Sales, Marketing & Conferencing

Compass Group UK & Ireland
Milton Keynes, Buckinghamshire
2009.01 - 2012.01

Regional Sales Director (Midlands)

Barcelo UK
Hinckley, Leicestershire
2008.02 - 2009.01

Director of Sales, Marketing & Revenue

Intercontinental Hotels Group
Birmingham
2004.01 - 2008.02

Brand Sales Manager - Premier Lodge

Scottish & Newcastle Retail
Northampton, Northamptonshire
2003.01 - 2004.02

Brand Sales & Marketing Manager - City Limits

Scottish & Newcastle Retail
Milton Keynes, Buckinghamshire
2001.01 - 2003.02

City Limits: 4 multi faceted entertainment venues incorporating Old Orleans Restaurant & Cocktail Bar, live music venues , redemption arcade, meetings & events facilities & bowling centre. Based at flagship Milton Keynes venue I acted as Senior Duty Manager Friday & Saturday nights.

Divisional Team Manager

Spirit Communications
Surfers Paradise, New South Wales, Australia
1999.01 - 1999.11

Conference & Banqueting Manager

Hilton Birmingham Metropole
Birmingham
1994.07 - 1998.12

Education

Bachelor of Arts - Hospitality Management

Bournemouth University
Poole
1993.09 - 1994.07

Higher National Diploma - Hotel, Catering & Institutional Management

Blackpool and The Fylde College
Blackpool
1991.09 - 1993.07

Insitute of Environmental Health Officers - Advanced Food Hygiene

Blackpool And The Fylde College
Blackpool
1991.09 - 1993.07

Diploma of Higher Education - Hotel, Catering & Institutional Operations

Stoke-on-Trent College
Stoke-on-Trent
1989.08 - 1991.07

Skills

Highly energised, engaging leader

Strong track record of developing tomorrow's leaders

Commercially savvy, highly analytical

Brand ambassador

Driving efficiencies, managing cost lines

Proficient in P&L account management

Prioritisation & repriorisation

Delivering memorable guest experiences

Strong legal knowledge; licensing, food safety, health & safety, employment

Maximising revenue streams through highly engaged teams, an engaged community & tactical commerciality

Passionate about guest reviews, strategic in calls to action

Strong record of local marketing initiatives to drive footfall, build loyalty

Affiliations

Community champion, member of the local residents association. I have owned 3 generations of Rottweilers and I am a trustee of Rottweiler welfare. I have been lucky to travel extensively and a passionate foodie. To keep in trim I regularly swim and competitively race Jet Skis.

In the past I have held a private pilots license (twin engine) and still retain an interest in aviation.

Accomplishments

Blackpool & The Fylde College, Chairman of the Students Union, Student of the Year

Intercontinental Hotels Group - EMEA Runner Up - Sales Team of the Year

My story

In the aftermath of Covid I joined my local Aldi store as a refreshing venture seeking to work more locally. I thrived in the fast paced and highly charged environment, quickly attaining a management role. It was extremelly rewarding to be serving my local community and neighbours. December 2024 I relocated to live with my partner, I returned home to Coton Park, Rugby June 2025.

References

References available upon request.

Timeline

Deputy Store Manager

Aldi UK
2022.05 - 2024.12

Managing Director & Co-founder

Chilli Consult Group
2018.01 - 2022.05

Freelance Consultancy

Myself
2016.04 - 2018.11

Business Development Director/Operations Director

House of Fisher Serviced Apartments
2012.02 - 2016.02

Head of Sales, Marketing & Conferencing

Compass Group UK & Ireland
2009.01 - 2012.01

Regional Sales Director (Midlands)

Barcelo UK
2008.02 - 2009.01

Director of Sales, Marketing & Revenue

Intercontinental Hotels Group
2004.01 - 2008.02

Brand Sales Manager - Premier Lodge

Scottish & Newcastle Retail
2003.01 - 2004.02

Brand Sales & Marketing Manager - City Limits

Scottish & Newcastle Retail
2001.01 - 2003.02

Divisional Team Manager

Spirit Communications
1999.01 - 1999.11

Conference & Banqueting Manager

Hilton Birmingham Metropole
1994.07 - 1998.12

Bachelor of Arts - Hospitality Management

Bournemouth University
1993.09 - 1994.07

Higher National Diploma - Hotel, Catering & Institutional Management

Blackpool and The Fylde College
1991.09 - 1993.07

Insitute of Environmental Health Officers - Advanced Food Hygiene

Blackpool And The Fylde College
1991.09 - 1993.07

Diploma of Higher Education - Hotel, Catering & Institutional Operations

Stoke-on-Trent College
1989.08 - 1991.07
Robert Brown