ROBERT B. NUQUI
Summary
Dynamic professional with extensive experience at Cranswick PLC, excelling in meat cutting and food safety compliance. Proven ability to multitask and deliver exceptional customer service, fostering strong relationships. Adept in sales strategies, consistently achieving targets while maintaining high standards of quality and hygiene. A dedicated team player committed to excellence.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work History
Butcher
Cranswick PLC
Kingston Upon Hull
11.2023 - Current
- Meat cutting: Expertise in cutting, trimming, and mincing meat
- Maintained high standards of quality by ensuring thoroughness in meat cutting and presentation
- Food safety: Knowledge of food safety regulations and how to handle, prepare, and store food safely
- Interacted with customers to provide tailored advice on meat selection and preparation
- Demonstrated initiative by effectively managing tasks in high-pressure situations
- Patience: The ability to remain calm in stressful situations
Customer Service Representative
Sharaf Dg
Dubai
05.2015 - 10.2019
- Escalation of irate customer.·Handle clients’ queries and help them to meet their requirements.·Communicated effectively with customers & helped them with product information.·Dealt with clients directly in a systematic & consistent manner to manage expectations of service.·Find out requirements of customers, be responsive & regularly seek feedback from them.·Ensure accuracy of data provided to the customers at all times.·Serves as a liaison between the customer and various departments.·Identifying and sorting out warranty products.·Collecting, sending, follow-ups of the product for repair to the repair center.·Cash management.·Supplier coordination.
- Assisted customers with product inquiries and technical support.
- Processed customer orders and returns efficiently and accurately.
- Managed customer complaints by providing appropriate solutions and follow-ups.
Attendant
Mini Monster LLC
Dubai
12.2010 - 03.2015
- · Building a long-term relationship with the customer.· Assisting them and providing them the good service they need.· Monitors and encodes the attendance list of each customer.· Provide them the comfort of their children while in the play area.· Taking care that all the queries of customers or clients are taken due care of.
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of store displays.
- Operated cash register and processed customer transactions.
Sales Executive
Royal Sporting House
Dubai
11.2004 - 04.2008
- Implement strategies that maximize opportunities to achieve sales budget and profitability goals.
- Assisted walk-in customers with product inquiries and purchases.
- Recorded and verified sales transactions for accuracy.
- Conducted inventory checks at the end of each sale period.
Service Crew Member/Customer Service Cashier
Kfc/ Ahl Ahlia Restaurant Co.
Jeddah
01.2000 - 01.2003
- Clean and sanitize work area machines to maintain hygiene standards.
- Weigh, wrap, seal and label meat products.
- Took orders and served customers to ensure satisfaction.
- Making sure the product is in correct temperature.
Education
Bachelor of Science - Computer Science
System Plus Computer College
Angeles City, Philippines 06.1997 - 04.1999
Skills
- Meat Cutting
- Meat processing knowledge
- Knife skills
- Food safety compliance
- Sales expertise
- Ability to multitask
- Team player
Personal Information
Date of Birth: 04/11/75
Graduation Date
03/23/02
Educational Level
College Graduate
Languages
English
Advanced
C1
Arabic
Intermediate
B1
Timeline
Butcher
Cranswick PLC
11.2023 - Current
Customer Service Representative
Sharaf Dg
05.2015 - 10.2019
Attendant
Mini Monster LLC
12.2010 - 03.2015
Sales Executive
Royal Sporting House
11.2004 - 04.2008
Service Crew Member/Customer Service Cashier
Kfc/ Ahl Ahlia Restaurant Co.
01.2000 - 01.2003
Bachelor of Science - Computer Science
System Plus Computer College
06.1997 - 04.1999