Robert Blackwell
London,United Kingdom
Summary
A seasoned professional with expertise in regulatory standards and technical proficiency, demonstrating leadership in diverse environments. Proven ability to inspire motivation and oversee projects effectively, ensuring successful outcomes. Skilled in customer relationship management, aiming to leverage these competencies towards impactful career advancement.
Overview
14
14
years of professional experience
Work history
Maintenance manager & Engineer
Buckingham & Lloyds
London
12.2023 - Current
- Coordinated with external contractors to secure specialised services.
- Oversaw annual budget preparation, achieved cost-effective operations.
- Responded promptly to breakdowns, maintained high service uptime.
- Enhanced safety standards with regular inspections and necessary repairs.
- Cut down unnecessary expenses by optimising resource usage.
- Maintaining 4 buildings in the Hyde Park Gate, Knightsbridge and Earls Court area containing 22 luxury apartments.
Personal trainer
Schroders
London
06.2022 - 03.2023
- Designed bespoke training programmes to improve client fitness levels.
- Delivered engaging group fitness classes, fostering a community atmosphere within the gym facility.
- Encouraged clients, resulting in improved commitment to health goals.
- Grew customer base through referrals based on customer satisfaction and results.
- Maintained high safety standards during all training sessions, ensuring client welfare at all times.
Freelance Personal Trainer
Freelance Personal Training
01.2021 - 04.2022
- Implemented stress reduction techniques into personal training programmes, promoting overall wellbeing among clients.
- Boosted client confidence by providing tailored nutritional advice.
- Emphasised correct form during workouts, reducing risk of injury amongst clientele.
- Encouraged clients, resulting in improved commitment to health goals.
- Promoted healthy lifestyle choices with regular wellness workshops.
Head Trainer/Freelance Personal Trainer
F45 & Duo Clinic
Fulham
01.2020 - 01.2021
- Prepared detailed training materials, ensured ease of understanding for all participants.
- Maintained meticulous records of each participant's progress throughout the course duration.
- Facilitated open discussions during sessions, encouraged active participation from attendees.
- Monitored employee progress, offering feedback to management on additional training requirements.
- Facilitated soft skills training, improving communication and interpersonal abilities.
Personal Trainer
Pure Gym
Fulham
01.2019 - 01.2020
- Encouraged clients, resulting in improved commitment to health goals.
- Promoted healthy lifestyle choices with regular wellness workshops.
- Incorporated flexibility and mobility drills into routines, improving postural alignment in clients.
- Boosted client confidence by providing tailored nutritional advice.
- Delivered engaging group fitness classes, fostering a community atmosphere within the gym facility.
Personal Trainer
Easy Gym
Fulham
01.2018 - 01.2019
- Maintained high safety standards during all training sessions, ensuring client welfare at all times.
- Utilised advanced equipment to enhance client strength and conditioning sessions.
- Encouraged clients, resulting in improved commitment to health goals.
- Provided personalised fitness assessments for targeted training plans.
- Delivered engaging group fitness classes, fostering a community atmosphere within the gym facility.
Admin (Part Time)
Fulham Medical Centre
Fulham
01.2017 - 01.2019
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Oversaw daily operations to achieve high productivity levels.
Bar Supervisor
Harlequins Rugby Stadium
01.2016 - 01.2017
- Monitored bar equipment maintenance to avoid operational disruptions during service hours.
- Supervised team members to ensure excellent service delivery.
- Ensured a safe environment by strictly adhering to health and safety regulations.
- Checked identification of customers to enforce age restriction laws on alcohol consumption.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Bar Supervisor
Fulham CIU
Fulham
01.2011 - 01.2016
- Monitored bar equipment maintenance to avoid operational disruptions during service hours.
- Ordered supplies keeping optimum stock levels, avoiding overstocking or under-stocking situations.
- Trained staff for improved service quality and professionalism.
- Managed cash flow, ensuring correct transaction procedures were followed.
- Maintained clean premises, promoting a welcoming atmosphere for patrons.
- Ensured a safe environment by strictly adhering to health and safety regulations.
Stock Broker
JNF Capital
01.2015 - 12.2015
- Liaised effectively with other brokers and traders, fostering a collaborative work environment.
- Presented complex financial information in a clear, concise manner; making it understandable even for novice investors.
- Recommended potential investments to clients based on their risk tolerance and return expectations.
- Conducted thorough research on company stocks for accurate valuation and projection.
- Established strong relationships with clients based on trust and open communication.
Trainee Gas Engineer
Shepherds Bush Housing
West London
01.2014 - 01.2015
- Followed industry regulations strictly, maintaining high work standards.
- Provided technical advice to customers for better energy usage.
- Attended training sessions regularly to stay abreast of industry standards.
- Assisted senior engineers during complex repair tasks, gaining hands-on experience.
- Adhered to health and safety guidelines whilst performing all tasks, ensuring workplace safety.
- Performed risk assessments before initiating any repair or installation task, reducing accidents on site.
- Used diagnostic tools effectively in identifying appliance faults.
Roofer
Mal Construction
West London
01.2013 - 01.2014
- Assessed roof conditions before commencing work for accurate cost estimations.
- Ensured safety on site by adhering to strict health and safety guidelines.
- Completed emergency roof repairs swiftly, minimised disruption for clients.
- Cut materials accurately to ensure a perfect fit on every job.
- Repaired damaged roofs for enhanced building integrity.
Sales Associate
Topshop Oxford Circus (Kurt Geiger)
Oxford Circus
01.2013 - 12.2013
- Created visually appealing merchandise displays attracting more foot traffic into the store.
- Assisted shoppers with product selection for improved buying experience.
- Increased customer satisfaction by providing exceptional service.
- Resolved customer complaints promptly, improving customer retention rates.
- Identified potential upsell opportunities, enhancing overall profit margins.
Shoe sales assistant
Topshop (Knightsbridge)
Knightsbridge
01.2012 - 01.2013
- Sorted inventory effectively for easy product retrieval.
- Assisted customers in finding the right fit for improved comfort.
- Restocked shelves timely, ensuring availability of popular styles and sizes at all times.
- Kept abreast of latest footwear trends to provide informed suggestions to customers.
- Assisted in conducting stock checks, resulting in accurate inventory records.
Cocktail Bartender
Chelsea Jam Tree
01.2012
- Collaborated effectively with team members during rush hours for efficient service delivery.
- Developed new cocktail recipes to keep menu fresh and appealing.
- Managed opening and closing duties including restocking the bar and preparing garnishes for next shift, ensuring smooth transitions between shifts.
- Upheld strict hygiene practices in line with health and safety regulations.
Bartender
Hammersmith William Morris (Pub)
Hammersmith
01.2012
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Checked identification of customers to ensure legal drinking age compliance.
- Collaborated with team members to provide seamless service during busy periods.
- Resolved customer complaints promptly to maintain good relationships.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
Dispatch/Sale Associate
Harrods (Knightsbridge)
Knightsbridge
01.2011 - 01.2012
- Increased customer satisfaction by providing exceptional service.
- Managed inventory, minimising stock shortages or overages.
- Ensured store cleanliness for a welcoming shopping environment.
- Boosted brand awareness for raising sales performance.
- Stayed abreast with latest industry trends to provide accurate advice to customers.
- Resolved customer complaints promptly, improving customer retention rates.
- Handled cash transactions accurately to avoid discrepancies.
Education
Level 2 NVQ - Heating & Ventilation
South Thames College
Level 1 NVQ - Performing Engineering Operations
South Thames College
Level 2 Award - Functional English
South Thames College
Level 2 Award - Functional Mathematics
South Thames College
BTEC First Diploma - Construction
Acton and West London College
GCSE's - 8 GCSE's (A-D)
Hurlingham & Chelsea school
Diploma of Higher Education - Personal Training Level 3
Lifetime Fitness
04/2017 - 04/2018
Diploma of Higher Education - Fitness Coach Level 2
Lifetime Fitness
London 04/2017 - 04/2018
Certificate of Higher Education - Drama (Acting)
The Unseen
London 08/2024 - 12/2024
Skills
- Knowledge of regulatory standards
- Inspiring motivation
- Leadership in diverse environments
- Technical proficiency
- Project oversight
- Customer relationship management
Affiliations
- Acting
- Running
- Decorating
- Product design
Timeline
Maintenance manager & Engineer
Buckingham & Lloyds
12.2023 - Current
Personal trainer
Schroders
06.2022 - 03.2023
Freelance Personal Trainer
Freelance Personal Training
01.2021 - 04.2022
Head Trainer/Freelance Personal Trainer
F45 & Duo Clinic
01.2020 - 01.2021
Personal Trainer
Pure Gym
01.2019 - 01.2020
Personal Trainer
Easy Gym
01.2018 - 01.2019
Admin (Part Time)
Fulham Medical Centre
01.2017 - 01.2019
Bar Supervisor
Harlequins Rugby Stadium
01.2016 - 01.2017
Stock Broker
JNF Capital
01.2015 - 12.2015
Trainee Gas Engineer
Shepherds Bush Housing
01.2014 - 01.2015
Roofer
Mal Construction
01.2013 - 01.2014
Sales Associate
Topshop Oxford Circus (Kurt Geiger)
01.2013 - 12.2013
Shoe sales assistant
Topshop (Knightsbridge)
01.2012 - 01.2013
Cocktail Bartender
Chelsea Jam Tree
01.2012
Bartender
Hammersmith William Morris (Pub)
01.2012
Bar Supervisor
Fulham CIU
01.2011 - 01.2016
Dispatch/Sale Associate
Harrods (Knightsbridge)
01.2011 - 01.2012
Level 2 Award - Functional English
South Thames College
Level 2 Award - Functional Mathematics
South Thames College
BTEC First Diploma - Construction
Acton and West London College
GCSE's - 8 GCSE's (A-D)
Hurlingham & Chelsea school
Level 2 NVQ - Heating & Ventilation
South Thames College
Level 1 NVQ - Performing Engineering Operations
South Thames College
Diploma of Higher Education - Personal Training Level 3
Lifetime Fitness
04/2017 - 04/2018
Diploma of Higher Education - Fitness Coach Level 2
Lifetime Fitness
04/2017 - 04/2018
Certificate of Higher Education - Drama (Acting)
The Unseen
08/2024 - 12/2024
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