Robert Beattie
General Manager
bristol
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Management
the plough inn
bristol, uk
08.2016 - 12.2022
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Supervised and performed human resource management functions
- Sat in on disciplinary hearings to learn about conflict resolution in workplace.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Maintained store equipment, printers and fax machines.
- Organized projects and contests to increase sales and encourage exceptional customer service.
pud landlord
managing director
taunton, uk
01.2013 - 08.2016
- Reduced vacancy and unit turnover rates through carefully developed marketing and leasing efforts.
- Received and processed stock into inventory management system.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and diescalated major issues.
- Carried out day-to-day duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Operations Manager
Thali l.t.d
bristol, uk
02.2011 - 03.2012
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Evaluated suppliers to maintain cost controls and improve operations.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Brasserie manager
Bordeaux Quay
bristol, uk
02.2009 - 11.2011
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and maintained courteous and effective working relationships.
- Onboarded new temps by entering employee information into systems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Delivered services to customer locations within specific timeframes.
- Improved operations through consistent hard work and dedication.
Education
hospitality management - wine and generale hospitality
varel
monpelier france 09.2001 - 09.2003
Skills
Time generouse
Management
Rehabilitation management
Account management
Project management
Shift management
Reputation management
Management experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Management
the plough inn
08.2016 - 12.2022
pud landlord
managing director
01.2013 - 08.2016
Operations Manager
Thali l.t.d
02.2011 - 03.2012
Brasserie manager
Bordeaux Quay
02.2009 - 11.2011
hospitality management - wine and generale hospitality
varel
09.2001 - 09.2003