Overview
Work History
Education
Skills
Work Availability
Timeline
Manager

Robert Beattie

General Manager
bristol

Overview

14
14
years of professional experience
2
2
years of post-secondary education

Work History

Management

the plough inn
bristol, uk
08.2016 - 12.2022
  • Assisted established management staff with operational oversight, business development and process improvement strategies.
  • Supervised and performed human resource management functions
  • Sat in on disciplinary hearings to learn about conflict resolution in workplace.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
  • Maintained store equipment, printers and fax machines.
  • Organized projects and contests to increase sales and encourage exceptional customer service.

pud landlord

managing director
taunton, uk
01.2013 - 08.2016
  • Reduced vacancy and unit turnover rates through carefully developed marketing and leasing efforts.
  • Received and processed stock into inventory management system.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Actively listened to customers, handled concerns quickly and diescalated major issues.
  • Carried out day-to-day duties accurately and efficiently.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Operations Manager

Thali l.t.d
bristol, uk
02.2011 - 03.2012
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Advanced productivity KPIs to achieve key business goals and objectives.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Brasserie manager

Bordeaux Quay
bristol, uk
02.2009 - 11.2011
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Developed and maintained courteous and effective working relationships.
  • Onboarded new temps by entering employee information into systems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Delivered services to customer locations within specific timeframes.
  • Improved operations through consistent hard work and dedication.

Education

hospitality management - wine and generale hospitality

varel
monpelier france
09.2001 - 09.2003

Skills

Time generouse

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Management

the plough inn
08.2016 - 12.2022

pud landlord

managing director
01.2013 - 08.2016

Operations Manager

Thali l.t.d
02.2011 - 03.2012

Brasserie manager

Bordeaux Quay
02.2009 - 11.2011

hospitality management - wine and generale hospitality

varel
09.2001 - 09.2003

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Robert BeattieGeneral Manager