Summary
Work history
Education
Skills
Timeline
Teacher

Robert Alexander

London

Summary

Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with a background in versatile education environments and SEND. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.

Work history

Teacher

Durants School
London
09.2021 - Current
  • Prioritised strategies to develop responsible, independent learners.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Created lesson plans and scheduled each day to promote maximum student learning and enrichment.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Taught multiple subjects to students with intellectual or emotional disabilities.

Waitrose customer delivery driver

Waitrose and partners
London
12.2020 - 08.2021
  • Minimised complaints by promptly reporting customer service issues.
  • Maintained road safety score by driving van in accordance with traffic regulations and UK highway code.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
  • Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.

Lecturer

Capel Manor School
London
01.2017 - 11.2020
  • Varied teaching strategies, catering to educational needs of young adults and mature students.
  • Monitored students' progress against educational targets, implementing positive interventions.
  • Offered academic and pastoral support to students requiring additional help.
  • Reported on programme data to support course management.
  • Conducted screening interviews with incoming students to gauge preparedness.
  • Developed and updated curriculum to reflect changes within department and introduction of new learning.

General Manager

Greene King PLC
London
07.2015 - 04.2016
  • Managed high-performing teams to deliver quality customer service and stable profits.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
  • Delivered business strategy to drive revenue and operational efficiencies.
  • Implemented effective customer service procedures to encourage positive feedback.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Tracked KPIs to drive profitability and target delivery.
  • Scheduled regular team meetings to discuss business updates, issues and recommendations.
  • Generated business, cost and employee reports to management.

Auditor

Capcon PLC
South East
08.2012 - 06.2015
  • Helped teams strengthen internal controls and departmental processes to bring errors to near-zero.
  • Checked large and complex data sets to identify controls failures, fraud and concerning trends.
  • Logged audit work, noted findings and compiled evidence of misdeeds.
  • Interpreted financial statements, account records and detailed numerical data to make accurate audit assessments.
  • Compiled and organised extracted data for review and analyses.
  • Applied auditing expertise and industry knowledge to consistently complete quality audits on schedule.
  • Researched discrepancies and operational problems to stay up to date with guidelines.
  • Interpreted and documented data to gauge impact of operations.
  • Prepared comprehensive audit reports, facilitating accurate measurement of audit findings against set KPIs.

General Manager

Greene King PLC
South East
07.2008 - 06.2012
  • Managed high-performing teams to deliver quality customer service and stable profits.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
  • Delivered business strategy to drive revenue and operational efficiencies.
  • Implemented effective customer service procedures to encourage positive feedback.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Tracked KPIs to drive profitability and target delivery.
  • Scheduled regular team meetings to discuss business updates, issues and recommendations.
  • Generated business, cost and employee reports to management.

Education

NVQ Level 2 - Mental Health First aid and workplace advocacy

Learning Curve
London

NVQ Level 2 - Counselling Skills

Learning Curve
London

NVQ Level 3 - Certificate in principles of special educational needs

Learni Direct
London

NVQ Level 5 - Diploma in Education and training

City College
London

Skills

  • Classroom discipline
  • In-class SEND support
  • Experience with special-needs students
  • Counselling
  • Student-centred learning
  • Self-motivated
  • Post-secondary education

Timeline

Teacher

Durants School
09.2021 - Current

Waitrose customer delivery driver

Waitrose and partners
12.2020 - 08.2021

Lecturer

Capel Manor School
01.2017 - 11.2020

General Manager

Greene King PLC
07.2015 - 04.2016

Auditor

Capcon PLC
08.2012 - 06.2015

General Manager

Greene King PLC
07.2008 - 06.2012

NVQ Level 2 - Mental Health First aid and workplace advocacy

Learning Curve

NVQ Level 2 - Counselling Skills

Learning Curve

NVQ Level 3 - Certificate in principles of special educational needs

Learni Direct

NVQ Level 5 - Diploma in Education and training

City College

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