Robbie Sharma
Midlands
Summary
I am an accomplished Business Development Manager with a wealth of experience and achievement within my previous roles. A proven record of exceeding targets, providing excellent levels of team communication and high customer service. An excellent communicator with the ability to liaise on all levels via telephone, email and face to face. I have acquired outstanding experience working in outbound business to business environments and this is where my passion lies. Hitting targets is what drives me and my discipline is what enables me to achieve it, 30 years dedicated to the martial arts focuses me on my short and long term goals. My experience within sales, not only in the UK but overseas, has given me the ability to liaise with a variety of different people, from different backgrounds, therefore giving me a platform of which to build exceptional business relationships. My consultative approach nurtures clients, building trust and creating long term partnerships which can be relied upon.
Overview
13
13
years of professional experience
Work History
Commercial Sales Manager
Tobermore (Midlands)
10.2024 - Current
- Drive commercial sales growth across my region by identifying new business opportunities and developing key accounts.
- Manage and grow relationships with key stakeholders including architects, specifiers, contractors, developers, and merchants.
- Delivering high-quality presentations and product demonstrations to drive brand awareness and specification.
- Work collaboratively with internal teams including marketing, estimating, and customer service to ensure a seamless customer experience.
- Provide accurate forecasting and reporting of pipeline activity using CRM systems.
- Staying informed on market trends, competitor activity, and construction projects within the region.
- Attend trade shows, industry events, and customer meetings to promote the Tobermore brand and product range.
- Achieve and exceed personal and team sales targets, KPIs, and performance metrics.
- Managed customer complaints, resolving issues promptly to maintain high satisfaction levels.
- Tracked sales performance, providing regular reports to senior management with actionable insights.
- Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
- Enhanced product marketability and improved profits with optimum targeting on sales and marketing strategies.
- Established pricing and delivery terms based on current market trends and costs.
- Coordinated with design, project management and production teams to delivery timely support to planned campaigns.
- Implemented commercial strategies targeting growth opportunities.
Senior Business Development Manager
A2MAC1 (UK, Nordics, Netherlands & Ukraine)
01.2022 - 10.2024
- Monitor and evaluate industry trends and customer drivers, and meet regularly with managers, stakeholders, and discuss strategy.
- Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics.
- Contact potential clients and explore new business opportunities to create long-term, successful partnerships in the EU.
- Develop quotes and proposals for clients.
- Identified cross-selling opportunities through ongoing customer needs analysis.
- Coordinated and managed business development meetings with prospective clients.
- Surpassed sales and customer service targets, consistently exceeding established KPIs.
- Targeted annually (targeted £2,000,000 per year).
- Developed business plans to establish revenue and growth.
- Negotiated contracts with new clients, securing profitable deals and expanding the company's client base.
- Managed a portfolio of key accounts, ensuring high levels of customer satisfaction and loyalty.
- Fostered long-term relationships with key clients, suppliers, and partners to support business objectives.
- Closed long-term agreements through skilful negotiation.
- Participated in industry events and conferences, promoting the company and forging valuable connections.
- Coordinated cross-functional teams to deliver projects on time and within budget, exceeding stakeholders' expectations.
- Conducted extensive research into new business opportunities, growth areas, new markets, trends and partnerships through networking.
- Facilitated workshops and training sessions for staff on new business development strategies and tools.
- Delivered presentations and pitches to potential investors and stakeholders, effectively communicating business value.
Business Development Manager
Thrive Ecommerce (UK)
04.2020 - 01.2022
- Selling a market leading e-commerce platform - Shopify (website with integrated functionality).
- Prospecting potential business.
- Cold calling to secure meetings.
- Attending shows/events weekly.
- Project management - during sales process.
- Account management - after sales process.
- Briefing and liasing with production to ensure client requests are met.
- Working towards and exceeding sales targets every month (targeted £30000/month).
- Developed business plans to establish revenue and growth.
- Established pricing and delivery terms based on current market trends and costs.
- Presided business meetings to define vision and mission of company.
- Leveraged CRM data to send targeted emails designed to increase sales.
- Established performance metrics and benchmarks for business development activities, measuring success and areas for improvement.
- Implemented CRM systems to track client interactions and sales pipeline, improving efficiency and customer service.
- Oversaw maintenance of client notes on internal CRM system to facilitate future strategies and key results.
- Created short-term and long-term goals for business team to achieve objectives.
- Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.
Business Development Manager
Yell
04.2018 - 04.2020
- Contacting businesses to offer digital marketing solutions and using online demonstration software to showcase our products.
- This role included selling or appointing to a field representative for Yell.com advertising, websites, videos, social advertising (Facebook), display advertising, Google pay-per-click and providing them with the tools necessary to create a trustworthy online reputation.
- Working towards and exceeding sales targets every month (targeted £35000 over 3 months, £11666 per month).
- After 3 months received a promotion to individual sales.
- After 6 months promoted to Business Development Manager (June 2018). Selling to businesses, growing an existing customer base, servicing preexisting accounts ensuring their marketing strategy works, while hitting monthly KPI's.
- Creating my own appointments and sitting appointments given to me by the service department.
- Sourcing my own data when out generating new business, uploading 10- 15 new pieces of data per day.
Business Development Manager
Prestige Wealth Solutions (UAE)
09.2014 - 04.2018
- Managing client relationships via telephone, email and face to face.
- Check in with clients on a regular basis to re-evaluate their current situation and future goals and plan accordingly.
- Conducting financial analysis via telephone and face to face.
- Making outbound calls to businesses to arrange appointments.
- Using my knowledge and expertise to construct personalized financial plans that aim to achieve the financial goals of my clients. Providing advice for people how to manage their money. Executing trades in the market on behalf of my clients.
- Plans include investments, savings, budget, insurance, and tax strategies.
Telesales Representative
Arise Mobility LTD
03.2014 - 09.2014
- Making outbound calls to potential clients.
- Booking in viewings for customers/sales reps.
- Negotiating prices with clients via telephone.
- Building rapport with customers and maintaining relationships.
- Selling Arise product portfolio – adjustable beds and chairs.
Senior Operations Manager
Skyline Marketing
03.2013 - 03.2014
- Primarily door to door sales.
- Promoted after 4 weeks. (Leadership).
- Promoted after 3 months (Crew Manager).
- Promoted after 6 months (Senior Manager).
- Leading my team, organising field trips/satellite offices (team of 15 in total).
- Creating budgets.
- Assign territories for sales team.
- Interviewing prospective new staff and providing a recommendation to the managing Director.
- Thorough and intense sales training on a daily basis.
- Delivering sales training with meeting (morning, lunch and evenings).
- Working towards and exceeding sales targets (targeted £3000/week £12000/month).
Education
BSc - Computer Games development
University of Bedfordshire
12-2013
A Level - ICT (A2), Business Studies (A2), Economics (A2)
Wolverhampton College
Wolverhampton12-2010
GCSE - RE, IT, PE, English, Maths, Statistics, Double Science
St Peters Collegiate School
Wolverhampton12-2006
Skills
- Sales pipeline development
- Client engagement
- Competitive analysis
- Business negotiation
- Lead generation
- Data analysis
- Presentation skills
- Problem solving
- Relationship management
- Strategic planning
- Team collaboration
Timeline
Commercial Sales Manager
Tobermore (Midlands)
10.2024 - Current
Senior Business Development Manager
A2MAC1 (UK, Nordics, Netherlands & Ukraine)
01.2022 - 10.2024
Business Development Manager
Thrive Ecommerce (UK)
04.2020 - 01.2022
Business Development Manager
Yell
04.2018 - 04.2020
Business Development Manager
Prestige Wealth Solutions (UAE)
09.2014 - 04.2018
Telesales Representative
Arise Mobility LTD
03.2014 - 09.2014
Senior Operations Manager
Skyline Marketing
03.2013 - 03.2014
BSc - Computer Games development
University of Bedfordshire
A Level - ICT (A2), Business Studies (A2), Economics (A2)
Wolverhampton College
GCSE - RE, IT, PE, English, Maths, Statistics, Double Science
St Peters Collegiate School