- participate regularly in gym based activities
- contribute to karate as a sport for 3 years
Robbie Pretswell
Kilmarnock,East Ayrshire
Summary
Ambitious fitness professional with three years of retail and gym experience. Skilled in communication, organisation, and teamwork, driving customer engagement through tailored fitness solutions. Knowledgeable in gym operations, including membership growth and customer retention, supported by an HND in Fitness, Health and Exercise and ongoing studies in Sports & Exercise Science. Prepared to enhance service delivery as a Gym Manager.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Fitness Instructor
Galleon Leisure Centre
01.2021 - Current
- When on shift I always make myself available for customers to ask any questions on the gym and I’m open for discussion with customers if it helps to further improve their experience in the gym or even design personal programmes for customers which I have done numerous of, through a range of age groups and levels of experience.
- Because of this job my ability to teach exercise has enhanced greatly as I have gained more experience in delivering sessions through personal programmes in various age groups.
- Along with improving my teaching ability I have also become a familiar face in the galleon gym which has allowed me to build a rapport with members of the gym where they will be more comfortable in asking for general advice or for personal programmes to be made up.
- Applied knowledge from academic background as fitness instructor at Galleon leisure centre for 2 years, enhancing understanding of customer service delivery in gym environment.
- Gained experience managing administrative tasks by managing word and Excel applications along with systems for handling memberships and bookings for personal programmes and fitness classes.
Retail Assistant
Sports Direct
Kilmarnock, East Ayrshire
10.2023 - 05.2024
- Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
- Developed communication skills while assisting customers, effectively managing transactions and operating tills and IT devices for product location.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
Education
BSc - Pending
Sports and exercise Science
HamiltionHigher Diploma - A
health fitness and exercise
KilmarnockHigher national Certificate - A
Health and Fitness
KilamrnockHigher Physical education - B
Kilmarnock Academy
Kilmarnock, EAYHigher Design and manufacture - C
National 5 - B
English
National 5 - C
mathematics
National 5 - D
Chemistry
National 5 - D
physics
Skills
- Fitness planning
- Fitness assessment
- Personal training
- Programme design
- Customer relationship management
- Time management
Custom
- Communication skills, I have developed and demonstrated excellent communication skills which have been effective in my past jobs in working with the public and teaching exercise to customers.
- Cooperation, I can effectively work with and support members in my team and have build and have build a great relationship with my team in past job experiences.
- Time management, I can manage my time effectively which I have shown in my high attendance in my past work History.
- Organisational skills, I have demonstrated organisational skills in my work and has benefitted my career, especially in my work as a fitness instructor as I was responsible for managing my bookings along with cleaning and tidying the gym facility.
Certification
- CIMSPA Certification for Personal training practitioner
- Disclosure Scotland PVG
- SVQ in Retail skills SCQF Level 5
Interests
Accomplishments
- Been praised my gym clients in person or through email for my effective programme and admirable work ethic in the gym facility which was made aware to my manager
- built a rapport with client and was personally recommended for my personal programming which allowed for more bookings and therefore more money invested to the business
- have completed my 3rd year of Uni for my bachelors in sports and exercise science
Timeline
Retail Assistant
Sports Direct
10.2023 - 05.2024
Fitness Instructor
Galleon Leisure Centre
01.2021 - Current
BSc - Pending
Sports and exercise Science
Higher Diploma - A
health fitness and exercise
Higher national Certificate - A
Health and Fitness
Higher Physical education - B
Kilmarnock Academy
Higher Design and manufacture - C
National 5 - B
English
National 5 - C
mathematics
National 5 - D
Chemistry
National 5 - D
physics