Robbie Mackenzie
Cowdenbeath,Fife
Summary
Dedicated professional with expertise in customer service and safety management. Proven ability to navigate routes and maintain schedules while delivering exceptional assistance to passengers. Focused on creating seamless and enjoyable travel experiences for all individuals.
Overview
2
2
years of professional experience
Work history
Bus and coach driver
Stagecoach
Dunfermline, Fife
04.2024 - Current
- Delivered passengers to destinations safely and comfortably within scheduled timeframes.
- Conducted daily vehicle inspections, ensuring high safety and reliability standards.
- Handled cash transactions for ticket fares efficiently, preventing discrepancies in financial records.
- Adhered to company policies on operations, resulting in improved service quality.
- Provided information about routes to enhance passenger travel experience.
- Assisted elderly or disabled passengers, fostering an inclusive environment on board.
- Enhanced customer satisfaction through professional interactions and assistance.
Courier
Rocket
Bathgate, West Lothian
11.2023 - 12.2023
- Supported customers with special requirements to enhance service.
- Handled and stored luggage and packages with care to prevent damage.
- Maintained delivery vehicle clean and in safe operating condition.
- Gave a pleasant experience for customers receiving packages
Warehouse worker
Amazon
Halbeath, Fife
10.2023 - 11.2023
- Maintained clean, safe and orderly warehouse space.
- Performed stacking and stowing of items in designated areas
- Maintained employee safety through observation of surroundings when moving cargo.
Education
SVQ Level 4 - Social sciences
Fife college
Dunfermline 08.2022
Skills
- Delivery and pickup services
- PCV licensed bus driver
- Customer communication
- Age verification
- Route planning
- Valid UK driving licence
- Problem solving
- PVG certification
Timeline
Bus and coach driver
Stagecoach
04.2024 - Current
Courier
Rocket
11.2023 - 12.2023
Warehouse worker
Amazon
10.2023 - 11.2023
SVQ Level 4 - Social sciences
Fife college