Rob West

Independent Musical Instrument Retailer

• General day to day running of the shop
• Liaising with store manager to organise the team efficiently
• Sales - customer facing, telephone and web
• Sourcing and purchasing pre-owned equipment, and preparing it for sale
• Co-responsible for growing pre-owned equipment into most profitable department in store
• Demonstrating equipment to customers
• Co-running the store's social media output
• Photography for website and social media
• Managing the in-store music school
• Stock control, ordering and maintenance
• Guitar repairs and servicing

Freelance Self Employed Photographer

• Self employed, freelance photographer specialising in weddings, portraits and street photography
• Experience in a varied range of photographic genres
• Managing bookings
• Assessing clients' needs and providing a service tailored to their requirements
• Efficiently planning and executing photographic needs throughout a busy, fast paced wedding day
• Using acquired photographic and editing skills to deliver a comprehensive selection of edited photos within an agreed timeframe
• Completing annual accounts
• Professional-level use of editing software to provide dynamic, eye-catching photography

Independent Guitar Retailer

• General day to day running of the shop
• Arranging and designing advertising for print
• Sales of guitars and related equipment- face to face, telephone and web
• Co-design and general running of website
• Photography for website, social media and advertising
• Demonstrating guitars and related equipment
• Ordering stock and maintaining stock database
• Guitar repairs and maintenance
• Processing and dispatching web and telephone orders
• Liaising with sales representatives

Independent Musical Instrument Retailer

• Stock control and management using EPOS system
• Ordering of guitars and related equipment
• Organising in store displays
• Processing internet and telephone orders
• Liaising with store manager to efficiently run the shop
• Demonstration of guitars, amplifiers and related equipment
• Advising customers using gained knowledge of equipment and uses
• Liaising with sales representatives
• Working as part of a busy team

Independent Musical Instrument Retailer

• Liaising with store manager for efficient running of the store
• Sales - face to face, telephone and web
• Working as part of a team to achieve company goals
• Demonstration of guitars, amplifiers and related equipment
• Advising customers to suit their requirements
• Researching and ordering stock
• Research into new and vintage equipment including attendance at exhibitions
• Liaising with sales representatives

High Street Retail Chain

• Organisation and sale of CDs, DVDs, Computer Games and audio-visual equipment
• Stock control and management
• Organising the display of products and promotional material
• Working within a busy team to provide customers with a high level of service
• Working within other areas of the business when required (eg. different retail departments/ warehouse etc)

Springboard and Platform Diving Club

• Teaching a group of young divers the basics of the sport
• Planning and structuring each lesson
• Liaising with parents and other instructors