Rob Friend

Customer-oriented individual with strong history of leading high-performing teams to meet or exceed objectives. Dedicated, conscientious and hardworking with internal drive to achieve. Over 20 years of experience in customer service based roles both in office and public facing environments. Experience of working alone, in teams and in supervisory and management roles. Experience of delivering CPC courses, company inductions and New Driver Training Programs.

Experience of delivering behavioural safety training events to groups of up to 40 people. Strong IT skills having used office based programs and multiple database's as well as different company systems throughout working life.

Currently employed as a CPC instructor and Bus Driver. Daily driving of multiple routes throughout the city and rural network where required, whilst interacting in a face to face role with customers.

I spend my spare time working with the Exeter Chiefs Rugby Club on match days at Sandy Park. I work as part of a 5 man Events Team on match days, leading the running all of the in stadium music, scoreboards and big screen activities. In previous years with the club I have also served as a senior steward. I am active in my time away from work with such activities as the gym, Paddle boarding and cycling. I also volunteer my spare time running social media platforms for the Exeter Chiefs Supporters Club and take an active role on the club committee.