Rob Finch

My current role is at Harrelli we have worked across multiple contracts with this employer however the majority of the work is between BRSK (now Netomnia) and GRAIN, when we started Harrelli we was on a self employed basis but after a year of continuous work Harrelli accepted our proposal of going on the books PAYE, our days vary depending on the contract we are on.

GRAIN Sheffield

• Installation of active cabinets
• Track and Toby work
• Box building
• Road crossings

NETOMNIA Leeds

• Blockages
• Box building
• Track work

Both involve the use of a 1.5t machine, observation of safe digs, Cat and Genny usage and abiding permit conditions.

My time at Northern involved me working on the BT network on behalf of our client OCU in Leeds, Bradford and surrounding areas, some of my activities involved.

• Duct laying overlays
• Road crossings
• Pole bends
• Identification and clearing of blockages on the BT network.
• Performed test rod and roping tasks.
• Utilised CAT & Genny alongside studying safe digs and submitting risk assessments.
• Excavation following HSG47 hand digging and use of excavator

Similar to previous roles this is again working in the Civils installation of telecommunications.

My day to day activities include-

• Setting up sites in accordance with NRSWA standards
• Track excavation work using heavy plant
• Active Cab installations for multiple Clients each requiring different specifications which I aim to meet
• Core drilling underground chambers- safely and effectively enabling network links and the installation of footway chambers.

This current role does occasionally require working away and/or in Remote locations with the added requirement of working weekends due to permit conditions.

My career at Zzoomm saw me returning to the field of Civils in the form of Fiber installations, This involved

• Track work with an Excavator
• Installation of Toby's (point of termination)
• Installation of Street cabinets and laying subduct before it was then backfilled and reinstated

This was all completed under a safe working environment adhering to the team created risk assessment, safe dig drawings and frequent use of CAT equipment.

• Work as part of a two man team unsupervised and trusted to carry out works required.
• Key worker throughout COVID-19.
• Set up sites on live highways following RASWA guidelines.
• Locate existing services using cable avoidance tools (CAT & GENNY) to avoid utility strikes prior to digging.
• Ensure all utility drawings, dig plans and permits are checked thoroughly before every job.
• Excavate in highway using 1.5 ton machine and often by hand when unsuitable to use excavator.
• Installation of duct for Fiber optic road crossings.
• Traditional trenching using excavator in footpath and cabling to literals.
• When tasks are completed I then work alongside other teams preparing tarmac for backfill & reinstatement and the construction of footway boxes, this helps keep all teams moving in the right direction.
• Actively complete overtime, weekends and evenings when permits advise that the work needs to be completed out of hours.

• Replacing or renewing external stop taps.
• Repairing leaks on supplies/service pipes.
• Installing new supplies and water meters requiring a physical hand dig.
• Responsible for the safe usage and maintenance of various plant machinery.
• Ensuring a site risk assessment was completed and updated throughout the days work.
• Reinstatement of various surface types including block paving, gravel, flags, 3mm cold lay tar and 6mm cold lay tar.
• Ensured site was left safe and tidy.
• Ensured good relationships with members of the public were maintained as the nature of the work was often disruptive.
• This was a very physical role often in harsh weather conditions.

• Assessed customers financial situations to develop financial planning solutions.
• Effectively managed a high volume of inbound and outbound customer calls.
• Addressed and resolved customer product complaints using empathy and professionalism.
• Made daily BACS & CHAPS payments for customers which ranged from day to day bills to large 6 figure mortgage redemption payments.
• Regularly met and exceeded business expectations around the sales of facilities including credit cards, personal loans, insurances and savings).
• This company also allowed me a 6 month career break for travel following excellent end year results and kept my role open for my return after the 6 month.

• Made sure to meet weekly sales targets.
• Dressed windows on a daily basis ensuring a new fresh look to captivate audiences and generate sales.
• Ensured security procedures were followed at all times due to having high value items on site.
• Worked with high value jewellery making sure audits and stock loss were controlled.
• Built relationships with customers to increase the prospect of repeat business.
• Following complex compliance procedures set out by consumer credit act (FCA).