Rob Doyle
Whitburn Village,Tyne & Wear
Summary
A highly skilled and motivated individual, with >30 years experience in the UK/Irish steel service centre sector, servicing subcontractors & OEM's in the Data Centre, Electrical Engineering, Power, Automotive, Transport, Rail, Domestic Appliances, Agricultural, I.T., Yellow Goods, Aerospace, Construction, Mining, Nuclear, Oil & Gas, Energy & Retail/Shopfitting sectors of manufacturing, at both Senior Management & Director level, working for both medium-large independent processors/stockists and multi-national corporations.
Excellent at analysing data and evaluating growth opportunities for the business. Flexible, reliable and excellent in multi-tasking.
An independent Manager/Director, equipped with leadership and organisation abilities. Confident in directing staff, overseeing operations and implementing decisions to minimise disruption and achieve success.
Seasoned professional in Business Development with focus on strategic growth and relationship building. Possess unique skills in identifying and pursuing market opportunities, leading to increased revenue and market share. Known for innovative approaches to problem-solving and ability to drive successful business initiatives and strategies.
High-level experience in managing budgets and business operations. Excellent communication and problem-solving skills. Motivated to use leadership and strategic skills to achieve growth.
A sharp focus on delivering value and fostering strong business relationships. Demonstrates exceptional negotiation skills and strategic thinking. Committed to driving sustainable growth and optimising commercial opportunities.
Overview
34
34
years of professional experience
Work history
Commercial manager
Meridian Steel Ltd
Dudley, West Midlands
2020.06 - Current
- Liaised with the finance department for accurate budget planning and control.
- Cultivated long-lasting client relationships, ensuring customer retention and loyalty.
- Implemented cost-reduction initiatives, maximising profitability.
- Reviewed market trends, developing a competitive edge in the industry.
- Enhanced brand visibility by fostering strategic partnerships and collaborations.
- Improved profit margins with effective pricing strategies.
- Negotiated favourable contracts with suppliers, improving cost-effectiveness.
- Fostered a collaborative work environment to encourage team productivity.
- Initiated new business opportunities, expanding the company's client base.
- Coordinated sales operations to boost revenue generation.
- Developed strong relationships with key stakeholders for business growth.
- Aligned commercial operations with company objectives for overall progress.
- Maintained high-level knowledge of industry trends and competitor activities.
- Conducted comprehensive market research for informed decision-making.
- Oversaw contract management process, mitigating potential disputes or conflicts.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Negotiated contracts, securing optimum conditions for business expansion.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Monitored plans to meet deadlines, budget and quality standards.
- Acted as point of contact for high-level queries and represented team at senior leadership meetings.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Conducted periodic performance reviews for direct reports.
- Designed long-term business strategy to guide leadership decision-making.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Delivered exceptional staff performance through training and mentoring of [Number] employees.
- Analysed sales reports to identify trends and update strategies.
- Supported front-line sales teams with well-coordinated administrative operations.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
- Established budgets for programme activities and controlled expenditure to meet targets.
- Optimised sales methods to best engage, acquire and retain customers.
- Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
General manager
Chainbridge Steel NI Ltd
Belfast, Antrim
2016.08 - 2020.04
Business Development Director
Sebden Steel Ltd
Altrincham, Cheshire
2013.05 - 2016.06
Business Development Director
Hi-Tech Steel Services Ltd
Bold, Merseyside
2003.05 - 2013.04
- Commenced employment in May 2003 as Business Development Manager, effectively supporting and managing a team of 5 salespeople, and the business quickly diversified in new markets which resulted in significant capex in multi-strand blanking and slitting equipment (i.e. processing lines)
- Sales trebled in
- Strong involvement and influence at monthly Board Meetings and highly instrumental in supply chain development, supplier appraisals and mill visits, product development and diversification into new market sectors.
- Sharp focus on supporting, mentoring and appraising younger staff members as part of their ongoing career development to ensure that the business had a culture of investing in it's people and maintaining/rewarding them.
- Key customers included Glen Dimplex Group, IBM, Farid Zoeller Group, Hyster, GEA Searle, Caterpillar, Mardix Group, Cooper Lighting.
Sales Manager
Armstrong Steel Ltd
Chester-le-Street, Durham
1992.10 - 2003.04
- Started in junior sales with no experience in October 1992.
- Promoted to Sales Manager by 1996 with a team of 7 employees under me.
- Influential in a massive growth curve and increase in market share, leading to relocation and development of a green field site in Chester-le-Street, Co.Durham with processing equipment.
- Diversification into an alternative processing market, with circa £750K capital investment in state of the art machinery, to support the pressings, automotive and construction sectors in N.East England, Humberside, Yorkshire, Lancashire and Scotland.
- Was instrumental in opening a new processing/stockholding site in Bathgate, West Lothian in 1995 for the Scottish market.
- The group was acquired by Klockner & Co (German multi-national) in 2000, effectively merging 3 businesses onto this single site.
- Key clients included Ebac, Lionweld Kennedy, Myson Radiators, Vickers Tanks, Grove Cole Cranes, Expanded Metal Company, Caterpillar, Cleveland Bridge, Komatsu, MFI & IBM/OKI computers (indirectly through subcontractors).
Education
A-Levels - Business Studies; Computer Science & PE
St Aidan’s RC 6th Form
Sunderland 1990-05
GCSEs - Cross subjects
Whitburn Comprehensive School
Whitburn 1988-05
Skills
- Training and Staff Development
- Articulate/Professional
- Department wise knowledge (commercial, operations, accounts, finance, budgets, purchasing, Quality, Health & Safety, transport)
- Implementation of KPI's
- Organic growth/market share
- Highly, Self Motivated
- Excellent Communicator
- SWOT Analysis
- Diversification/new market opportunities
- Performance Metrics valuation
- Regulatory Compliance Knowledge
- Market Trend awareness
- Product Knowledge
- Health & Safety Compliance
- Teamwork/bonding
- Influential Networking
- Microsoft Office & CRM proficient
- Supplier Relationships
- Project Management aptitude
- Pricing Strategy execution
- Ethical business conduct
- Long-Term planning
- Leadership & Motivation
- Business Development expertise
- Contract Negotiations & Conversion
- Customer Relationship Building
- Competitor Analysis
- Data-driven Decision-Making
- Commercial Acumen
- Commercial Dispute Resolution
- Workflow Optimisation & Efficiency
- Supplier Evaluation
- Cost-Benefit Analysis
- Product Development
- P&L Analysis
- Risk Management
- Commercial Team Management
- Budget oversight
- Strategic thinking
- Supply Chain Optimisation
- Succession planning
- Employee Appraisals
- Decision-Making Authority
- Time Management
- Resilience under pressure
Timeline
Commercial manager
Meridian Steel Ltd
2020.06 - Current
General manager
Chainbridge Steel NI Ltd
2016.08 - 2020.04
Business Development Director
Sebden Steel Ltd
2013.05 - 2016.06
Business Development Director
Hi-Tech Steel Services Ltd
2003.05 - 2013.04
Sales Manager
Armstrong Steel Ltd
1992.10 - 2003.04
A-Levels - Business Studies; Computer Science & PE
St Aidan’s RC 6th Form
GCSEs - Cross subjects
Whitburn Comprehensive School