Riza Asim

• I have worked as a receptionist at Urban Village Medical Practice.
• I have experience in different software's including "EMIS", "Docman","Footfall".
• I facilitate prompt issue resolution through careful tracking ofcomplaints until they were fully addressed.

• I coordinate office supplies orders to keep necessary materials available

at all times.

• I maintain accurate logs of visitor entries for security purposes.

• I direct visitors and clients to appropriate staff, ensuring efficient

service delivery.

•I exhibit excellent multitasking skills by balancing various

responsibilities simultaneously without compromising efficiency or

quality of work output.

•I send letters and emails to the patient. I do register new patients as

well.

•I manage phone calls, resulting in effective communication flow within

the Practice.

•I do uphold confidentiality with sensitive information handling

procedures.

• I administer mail distribution process, ensuring each department

receive its correspondence in a timely manner.

•I answer and help resolve enquiries from patients, vendors and general

public.

•I do scanning of the medical records that we receive of the patients

from hospital and organize them.

•I keep reception area clean and neat to give visitors positive impression

of the company.

• I have worked as a Co-Admin at SNS Healthcare Services. I used to accept the shifts for our staff members from different Care homes. I used to distribute the shifts and make schedule for staff members.
• I used to make audits and profiles of the every candidate and keep them updated. I do the DBS check, send and received references of every candidate.
• I have experience in different software's including "Vennue"," Jot form", "MS Word", "MS Excel", Power Point".
• I used to carry out day-to-day duties accurately and efficiently.
• I quickly learned and applied new skills to daily tasks, improving

efficiency and productivity.

• I successfully delivered on tasks within tight deadlines.

• I demonstrated respect, friendliness and willingness to help wherever needed.
• I consistently arrived at work on time and ready to start immediately.

• I displayed energy and enthusiasm in fast-paced environment.

•I have worked voluntarily as a Housing Officer in Manchester City Council.

•I have experience in few software's including "Liquid Logic", "HP 2", "QL". I
used to send emails to tenants to arrange the sign ups. And I used to do
sign up's under proper supervision of Housing Officers.
•I used active listening and communication skills to improve tenant
satisfaction and help reduce tenant turnover.
•I used to facilitate resident meetings, leading to better communication
and understanding between tenants and management.
•I used to assess suitability of applicants for social housing reducing
instances of tenancy failures.
•I used to provide advice on welfare benefits facilitating increased
financial stability for residents.
•I develop strong partnerships with social services organization's to assist vulnerable tenants effectively.
•I enhance tenant satisfaction by providing timely and effective
resolution of housing issues.
•I fostered positive relationships with local agencies for improved
community engagement.
•I coordinated relocation plans for affected residents during renovation
projects, minimizing inconvenience.
•I improved housing standards with regular property inspections and
maintenance coordination.
•I used to conduct periodic visits, reporting issues and incidents in
assist vulnerable tenants effectively.