Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Riyanka Dutta

Summary

Dedicated Cyber Security IAM Analyst with 9 years of experience. Demonstrated history of meeting company goals and promoting best security practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Excellent reputation for problem solving and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work history

Information Security - Sr Professional II in Ping Identity

Fiserv
08.2020 - 08.2024
  • Working with application’s business and technical team to understand their requirement to integrate application with Ping Federate for Single Sign on
  • Implementing application integration with Ping Federate/PingID in both Non-production and Production regions
  • Creating SP/IDP connections in Ping Federate using SAML 2.0 protocol based on the details provided by the application team
  • Worked on updating the Proxy settings on Ping Federate servers under the run.properties file
  • Worked on API calls to onboard new users in Ping Directory
  • Troubleshooting user issues related to PingID device pairing
  • Migrated applications from Idaptive (cyberark bloud based identity & access management solution) to Ping Federate
  • Configured PingID MFA in Ping Federate for enabling multi-factor authentication solution for application based on their business needs
  • Manage Ping Federate, Ping Access and Ping Directory servers and troubleshoot if there is any abnormality observed in them
  • Worked on different protocols like SAML 2.0, OAuth and have a good understanding in Access Token Management, Authentication Policies, IDP Adapters, Policy Contracts and Selectors in Ping Federate
  • Integrate Ping with common identity stores like Active Directory, Ping Directory
  • Good understanding on Certificates and Metadata which are used for exchanging the SAML standards between two entities
  • Worked on splunk for checking the user logs and used tools like SAML tracer, Postman for troubleshooting
  • Used WinSCP application for transferring files between server and local machines.

Information Security - Sr Professional II in RACF

Fiserv
04.2018 - 08.2024
  • Analyzing of Security risks, planning controls, developing policies and controls to implement security practices
  • Coordinating in the implementation of security controls, monitor compliance with security policies and procedures
  • Modifying the SETROPTS rules for enabling new encryption algorithm
  • Migrating the users from legacy encryption algorithm to AES encryption algorithm
  • Implementation of passphrase to allow users to login with password greater than 8 characters
  • Implementation of Multi-Factor Authentication on RACF Lpars and enabling MFA at user level
  • Ensuring the security of critical systems and applications
  • Implementing new security standards
  • Setting up security profiles for TAMz IBM product for Privilege access management
  • Administer and maintain IAM systems, including user provisioning, access control and authentication mechanisms
  • Monitor user access rights and permissions, ensuring compliance with security policies and regulatory requirements
  • Conduct regular access reviews and participate in audits to provide necessary artifacts to the auditors to make sure the systems are in line with the organization security policy
  • Respond to access related inquiries and troubleshoot issues related to user authentication and authorization
  • Creation of Started Task, Resources and mapping them to the profiles as per the requirement
  • Managing Digital Certificates for secure communication and installing Key Rings in RACF
  • Work with Vanguard Mainframe security products, including Vanguard Administrator and Advisor products
  • Generation of security reports from Vanguard Tool to get information about the Active Users, Inactive users, Privileged Users
  • Collaborate with IT Teams to enhance security best practices and enhance IAM controls to protect organizational assets
  • Defining new resources and datasets profiles as per business requirement
  • Defining a Standard process document for the creation/modification of users, groups, datasets and general resource.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Oversaw daily operations to achieve high productivity levels.
  • Applied positive customer service approach to increase satisfaction levels.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed customer orders with speed and accuracy.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed duties to deliver on targets with accuracy and efficiency.

Information Security - Sr Professional II in ACF2

Fiserv
04.2018 - 08.2024
  • Managing and maintaining the various tools and solutions deployed as per the First Data Global Standards to protect and safeguard the assets of First Data business units
  • Periodic access review for different applications that are being supported on ACF2 platform
  • Ensuring security compliance is maintained while processing various requests for changes and accesses
  • Implementation of Multi-Factor Authentication on ACF2 Lpars and enabling MFA at user level
  • Setting up security profiles for TAMz IBM product for Privilege access management
  • Any deviation from IT Security Policy is identified & reported to the management and engage with the business unit to ensure that suitable controls are in place
  • Setting up Connect Direct profile for enabling secure inbound transfers
  • Creating new users and adding them to the specified groups as required
  • Modification of user accounts as per SOP and includes activities such as name change, permission access to dataset rules, granting access to resources in UAT and PROD
  • Troubleshooting of security violations that are reported
  • Creation of Resources and granting correct level of access to users as per the specified requirement
  • Granting access to First Vision in UAT, PROD and Hot-Standby Lpars
  • Generating reports of the users having access to First Vision through Dataview
  • Access provisioning on CA7 through the various panel options.

Project Engineer for IDAM, IAM

Wipro Technologies
09.2015 - 03.2018
  • Successfully Taken Project Transition for IDAM, UAM tracks
  • Significantly contributed for KAP questionnaires, SMTDs, SOPs, EPDs
  • Windows Server Administration
  • Exemplified thorough knowledge, experience in Win Servers 2003, 2008 R2, 2012 and NT servers
  • Well versed with the Active Directory Concepts, GPOs, ADDS, ADSS, NTFS, OUs, Containers, Hierarchical Structure
  • Managing permission in File share
  • Provisioning, managing, supporting, and troubleshooting in 29 applications based on Windows and Mainframe platform
  • Proven administration experience in RACF, CICS, TPX, TPXS, TPXR, ACF2, UKRIS, Routines, JCLs, and many more similar mainframe terminologies
  • Successfully Managed Stakeholder’s expectations, assertively liaised with clients to handle escalations and delivered on commitments.

Education

B. Tech -

Birsa Institute of Technology, Sindri
01.2011 - 01.2015

Skills

  • Identity & Access Management
  • RACF
  • ACF2
  • Mainframe security
  • Ping Identity Proficiency
  • Ping Federate, PingID, PingOne
  • Excellent communication Skills
  • Interpersonal Skills
  • Decisive Decision making
  • Assertive communication Skills

Accomplishments

  • Received 2 times Best Individual Performer for Wipro-RSA 2017 Account.
  • Been promoted twice in Fiserv from Security Admin to Specialist, Information Security and from Specialist, Information Security to Information Security - Sr Professional II
  • Received 21 Living Proof Awards and total 9500 points from various team and management in Fiserv.
  • Appreciated by Management for generating Vanguard Reports in Fiserv.
  • Secured First Position in Wipro Internal training assessment.
  • Secured 8.13 with Distinction in Engineering Degree.
  • Secured First position in 12th Boards in School, 7th Position in District.

Timeline

Information Security - Sr Professional II in Ping Identity

Fiserv
08.2020 - 08.2024

Information Security - Sr Professional II in RACF

Fiserv
04.2018 - 08.2024

Information Security - Sr Professional II in ACF2

Fiserv
04.2018 - 08.2024

Project Engineer for IDAM, IAM

Wipro Technologies
09.2015 - 03.2018

B. Tech -

Birsa Institute of Technology, Sindri
01.2011 - 01.2015

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Riyanka Dutta