Riya Patel

Leeds

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

year of professional experience

Work History

Receptionist

The Akshayapatra Foundation

Ahmadabad

01.2020 - 04.2021

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Answered central telephone system and directed calls accordingly.
Responded to inquiries from callers seeking information.
Answered phone promptly and directed incoming calls to correct offices.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Entry of inward and outward couriers of company in book and excel also
Attend the meeting to complete the tasks

Education

MBA -

Leeds Beckett University

Leeds, United Kingdom

05.2023

B.Com

J.G. College of Commerce

Ahmedabad,India

09.2020

Skills

Call Answering and Routing
Data Entry and Database Software
Positive Attitude and Energetic
Greeting and Seating Clients
Mail Preparation and Sorting

Making Appointments
Billing and Payment Processing
Call Transfers
Telephone Answering

Timeline