Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Riya Birdi

Summary

A passionate individual who is eager to learn from the retail team and obtain work experience. Keen to assist clients, maintain a clean store, and make sales. Able to handle complex tasks and be at ease in hectic situations. I am a dedicated student looking for a retail job with flexibility. Prepared for real-world applications and driven to assist others. Ready to pick things up and help the team. With great people skills and a strong work ethic, the self-assured sales assistant delivers outstanding customer service. Knowledgeable about retail sales, delivering precision and effectiveness in daily store duties. Diligent shop employee who is adept at handling cash and answering client inquiries. Collaborate with teammates to maintain orderly lines and satisfy consumers. I am committed to providing high-quality services to meet people's varied requirements. I am confident that I will make a worthwhile contribution to your firm, meeting the demands and daily needs of your clients while also completing tasks on schedule and meeting my managers' goals.

Overview

3
3
years of professional experience

Work history

Sales assistant

Multani Glazing Solutions
Harrow, City of London
07.2023 - 01.2024
  • Service was offered with a smile, and courteous, helpful advice was given to best meet the needs of the customers.
  • Product labelling and pricing were updated to reflect discounts and offers.
  • Products were tagged quickly and accurately with price tags and stickers.
  • Customers were assisted with choosing designs, accessories, and completing purchases.
  • New products were merchandised in visually appealing, well-organized displays to engage customers.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.

Community volunteer

Cancer Research UK
06.2023 - 09.2023
  • Maintained a clean, organised inventory and curated displays of rotating seasonal clothing, accessories and furniture.
  • Anticipated customer needs and provided them with high-quality service while uploading brand standards and values to ensure customer satisfaction
  • Operate the tills and have extensive knowledge of all items on sale to effectively up-sell.

Sales assistant

Mitha Mithai
Hounslow, City of London
01.2021 - 07.2021
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Assisted customers in locating specific items to boost satisfaction.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions and answered calls.
  • Understood customers' wants and provided a great service.
  • Very passionate about working closely with people.
  • Took lead to organise the display at the shop for the sweets and maintain hygiene.
  • Maintained a friendly and professional manner.

Education

GCSEs -

Greenford High School
Southall
09.2019 - 06/2024

Diploma of Higher Education - Business

Greenford High School
Southall
09.2024 -

Skills

  • Problem-solving
  • Communication skills
  • Payment Processing
  • Multilingual - English, Punjabi, Hindi
  • Organisation
  • Teamwork
  • Able to work well in a fast-paced environment
  • Good with time management
  • Willing to cooperate with my colleagues
  • Happy to help the people around me

Affiliations

  • Black Belt in Shotokan Karate
  • Rookie Lifeguarding- Swimming
  • Dancing

References

References available upon request.

Timeline

Diploma of Higher Education - Business

Greenford High School
09.2024 -

Sales assistant

Multani Glazing Solutions
07.2023 - 01.2024

Community volunteer

Cancer Research UK
06.2023 - 09.2023

Sales assistant

Mitha Mithai
01.2021 - 07.2021

GCSEs -

Greenford High School
09.2019 - 06/2024

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Riya Birdi