Summary
Overview
Work history
Education
Additional Information
Achievements
Reference
Timeline
Generic
River Bandera

River Bandera

Summary

Empathetic Senior Care Worker / Administrative Assistant seeks opportunity to support confidence and independence-building in vulnerable people. Attentive, empathetic, and compassionate to meet individualised needs. Strong initiative and calm under pressure to successfully manage challenging situations.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work history

Health care assistant

Abbey Healhcare(Primrose)
Huntingdon, Cambridgeshire
11.2024 - Current
  • Personal Care Support – Assisting residents with daily activities such as bathing, dressing, toileting, and grooming while maintaining their dignity and privacy.
  • Mobility Assistance – Helping residents with moving and handling, including using hoists and other mobility aids to ensure safe transfers.
  • Safeguarding and Well-being – Monitoring residents for signs of abuse, neglect, or deterioration in health and reporting concerns promptly.
  • Meal Assistance – Helping residents with eating and drinking, ensuring they receive proper nutrition and hydration.
  • Maintaining a Clean Environment – Ensuring hygiene and infection control by keeping residents' living areas, equipment, and communal spaces clean and safe.
  • Companionship and Emotional Support – Engaging residents in social activities, conversations, and recreational programs to promote mental well-being.
  • Record Keeping and Reporting – Documenting care provided, updating care plans, and reporting changes in residents' conditions to senior staff or healthcare professionals.

Support worker

Go Ahead Recruitment
Bury St. Edmunds, Suffolk
03.2024 - 10.2024
  • Provide direct support and assistance to individuals with complex disabilities in their daily activities.
  • Assist with personal care tasks such as bathing, dressing, grooming, and toileting.
  • Implement and follow individualized care plans tailored to each person's specific needs and preferences.
  • Support individuals in developing and maintaining life skills, including meal preparation, household chores, and money management.
  • Assist with medication administration as prescribed by healthcare professionals.
  • Provide emotional support and companionship to individuals, fostering a positive and nurturing environment.
  • Monitor and document individuals' progress, behaviors, and any changes in health or well-being.
  • Collaborate with healthcare professionals, family members, and other support staff to ensure holistic care and continuity of support.
  • Advocate for individuals' rights, preferences, and choices, empowering them to live fulfilling and independent lives.
  • Maintain a safe and clean environment, ensuring the physical and emotional well-being of the individuals at all times.

Part Time Carer

Health Link Staffing Solutions
Bury St Edmunds, Suffolk
01.2024 - 04.2024
  • To provide and ensure all aspects of personal care are provided to the service users in line with their care plan using a person centred approach, encouraging & promoting service users to reach their maximum level of independence, wherever possible undertaking these tasks for themselves.
  • To assist service users with personal care needs, as detailed in their individual care plan, in an appropriate manner to help meet their desired outcomes.
  • To assist service users with mobility problems and other physical disabilities, including incontinence, using aids and personal equipment i.e. hoists, assistive technology etc. in line with their individual care plans.
  • To communicate effectively with service users, carers and other professionals.
  • To report any concerns to your line manager relating to significant change in the service user’s health and support needs.
  • To contribute to the service user review process, along with the service user’s key worker, line manager and all other involved parties, by using your knowledge of assisting the service user in meeting the desired outcomes

Senior Carer/Administrative Assistant

Christian Home Care
Ipswich, Suffolk
10.2022 - 12.2023
  • Delivered toileting support for clients with mobility issues.
  • Operated hoists to move clients in and out of bed.
  • Accompanied clients to medical or dental appointments, grocery and errands.
  • Optimised user outcomes by ensuring care delivery was in line with care plans and individual wishes.
  • Administration of medication
  • Submitted reports to manager regarding client condition updates.
  • Improved social health by promoting participation in hobbies and social interests.
  • Working with Registered Manager to conduct service reviews, updating of the care plans and risk assessment documentation as appropriate to ensure Person Centred Care.
  • Working with Clients and liaising with other professionals develop Service users care plans and agreeing auditing schedules to help find solutions to challenges and contribute to positive service user outcomes.
  • Carry out admin duties including, updating the system with Client and Employee onboarding. Following up missing information to make sure all records are up to date and archived properly.

Part Time Care Assistant

Manaseh Agency (Various Nursing Homes)
Ipswich, Suffolk
10.2022 - 09.2023
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.

Human Resources Lead

FHI 360
Harare, Zimbabwe
03.2021 - 09.2022
  • To provide support to the Country Director and project managers/ Chiefs of party to ensure that staff teams issues are effectively managed and motivated.
  • To coordinate the Human Resource function of the organization ensuring that FHI 360 policies are followed, to effectively manage HR risks within the Country/Project Office, ensuring full compliance with all relevant local laws/regulations and procedures.
  • Collaborates with country office leadership and project management staff, as well as headquarters Human Resources, on HR strategies and practices that will help achieve the strategic and programmatic goals of the country portfolio.
  • Independently coordinates and advises on issues and projects for HR team.
  • Serves as a resource; leads project teams or others on moderate to complex subject matters.
  • Recommends and develops solutions to HR-related issues.
  • Recommends and/or takes corrective action when necessary based on acquired knowledge and observation of best practices.
  • Provides strategic human resources support to the Country/Project office through the planning and execution of HR practices and programs.
  • Establishes partnerships to deliver value added service to management and employees that reflect the business goals/objectives of the organization.
  • Provide guidance and advice to managers and employees on HR policies and legislations.
  • Collaborates with country office leadership and project management staff, as well as headquarters Human Resources, on HR strategies and practices that will help achieve the strategic and programmatic goals of the country portfolio.
  • Responsible for the design and implementation of HR programs in all HR disciplines, including Employee Relations, Recruitment & Retention, Training & Development, Payroll, Compensation, Benefits Administration, HR Information Systems.
  • Recommend and implement an equitable salary system through regular remuneration reviews as informed by salary surveys, performance management practices and line manager recommendations to ensure FHI360 attract, retain, and motivate staff.
  • Establishes partnerships to deliver value added service to management and employees that reflect the business goals/objectives of the organization.
  • Establish and maintain equity, transparency and consistency in the interpretation, determination, implementation, and administration of HR policies, procedures, and guidelines on all HR related matters applicable to the staff.
  • Stays abreast with changes in country labor laws and regulations

Field Human Resources Officer

International Rescue Committee
Harare, Zimbabwe
07.2019 - 02.2021

Human Resources Consultant

Hatch Talent Solutions
Harare, Zimbabwe
05.2018 - 06.2019

Human Resources Graduate Intern

Plan International Zimbabwe
Harare, Zimbabwe
03.2017 - 04.2018

Human Resources Administrator

Ulendo Human Capital Consultancy
Harare, Zimbabwe
10.2016 - 03.2017

Human Resources Intern

Zuva Petroleum, Oil Company
Harare, Zimbabwe
08.2014 - 08.2015

Education

BSc - Human Resources management

Midlands State University
05.2012 - 06.2016

Other relevant training courses -

E-Learning
2008

Additional Information

  • Looking for Tier 2 Visa Sponsorship(UK Resident)
  • Willing To Relocate
  • Gender: Male
  • COVID Vaccinated
  • D.O.B:08 October 1992
  • ECCTIS Level B1 English



Achievements

  • Awarded Senior Carer of the Month(Christian Home Care)-January 2023
  • Managed to run a successful medication audit which enable Christian Home Care to have up to date client medication record
  • Winner of 2021 and 2022 IPMZ Upcoming Human Resources Professional-NGO Sector
  • DEI (Diversity Equity and Inclusion) Council Member for the Southern Africa
  • Principal Member of FHI360 Provident Fund
  • Introduced HR Coaching Clinics at FHI360 which acquainted line managers with relevant HR Policies
  • Developed COVID 19 Leave Tracker at International Rescue Committee
  • Co-organised 2019 NGO Games
  • Co-organised 2019 Annual NGO Team Building Workshop
  • Co-facilitated the implementation of Balanced Score Card System and Paterson Grading System at Dendairy Zimbabwe
  • Managed to surpass Ecocash merchant recruitment targets by 8% per quarter
  • Managed to bring on board the following clients for Hatch Talent Solutions: Dendairy, Cassava Smartech, City Guard, DM Windscreens and Masimba Construction
  • Improved filing system at Zuva Petroleum by introducing electronic filing system and recommending the purchasing of mobile filing units
  • Proposed the implementation of Balanced Score Card at Zuva Petroleum
  • Improved the recruitment process at Zuva Petroleum by introducing recruitment tracker
  • Proposed the inclusion of Human Resources Matrix and Analytics as a training module at Ulendo Human Capital Consultancy


Reference

 

  • Natasha Mungoshi Care Manager at Christian Home Care, Email: admin.ipswich@christianhomecare.co.uk Tel:01473 809694
  • Faith Mahleka Clinical Operations Director at Manaseh Care Agency Email: faithmahleka@manaseh.co.uk Mobile: 00447749965328
  • Lincolin Mweda Human Resources Officer at Health Link Staffing Solutions Email:lincoln@healthlinksolutions.uk Mobile:00447721347675
  • Dr Gladwin Muchena Country Representative at FHI 360 Zimbabwe,Email: gmuchena@fhi360.org Mobile: +263 775 765 795

Timeline

Health care assistant

Abbey Healhcare(Primrose)
11.2024 - Current

Support worker

Go Ahead Recruitment
03.2024 - 10.2024

Part Time Carer

Health Link Staffing Solutions
01.2024 - 04.2024

Senior Carer/Administrative Assistant

Christian Home Care
10.2022 - 12.2023

Part Time Care Assistant

Manaseh Agency (Various Nursing Homes)
10.2022 - 09.2023

Human Resources Lead

FHI 360
03.2021 - 09.2022

Field Human Resources Officer

International Rescue Committee
07.2019 - 02.2021

Human Resources Consultant

Hatch Talent Solutions
05.2018 - 06.2019

Human Resources Graduate Intern

Plan International Zimbabwe
03.2017 - 04.2018

Human Resources Administrator

Ulendo Human Capital Consultancy
10.2016 - 03.2017

Human Resources Intern

Zuva Petroleum, Oil Company
08.2014 - 08.2015

BSc - Human Resources management

Midlands State University
05.2012 - 06.2016

Other relevant training courses -

E-Learning

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River Bandera