Ritika Rani
Hayes
Summary
Positive and driven individual with strong communication skills and proven ability to manage administrative tasks. Possesses proficiency in customer service and multitasking. Committed to enhancing organisational efficiency and delivering excellent front-of-house experiences.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
4
4
years of professional experience
Work history
Registered nurse
Shivam hospital Hoshiarpur
Hoshiarpur
02.2025 - 08.2025
- Assessing patients’ health by observing symptoms and reviewing medical history
- Monitoring vital signs such as temperature, blood pressure, and heart rate
- Administering medications and treatments
- Creating and updating care plans
- Assisting with medical procedures
- Educating patients and families about conditions and aftercare
- Providing emotional support to patients
- Maintaining accurate medical records
Receptionist
KRISHNA CONSULTANCY SERVICES
Hoshiarpur
04.2021 - 01.2022
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Handled appointment scheduling to ensure smooth daily operations.
- Maintained accurate and up-to-date records for smooth handovers.
- Completed data entry tasks whilst adhering to strict deadlines.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Managed phone calls, resulting in effective communication flow within the company.
Education
General nursing and midwifery - Heath and social care
SHRI GURU RAM DASS COLLEGE OF NURSING
Hoshiarpur02.2025
Skills
- Strong clinical knowledge
- Excellent communication and listening skills
- Critical thinking and decision-making
- Compassion and empathy
- Ability to work under pressure in fast-paced environments
- Attention to detail and accuracy
- Basic computer and office software knowledge
Languages
Hindi, Punjabi
Native
English
Advanced
C1
Timeline
Registered nurse
Shivam hospital Hoshiarpur
02.2025 - 08.2025
Receptionist
KRISHNA CONSULTANCY SERVICES
04.2021 - 01.2022
General nursing and midwifery - Heath and social care
SHRI GURU RAM DASS COLLEGE OF NURSING