Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ritika Kumar

Surrey,Canada

Summary

Experienced beauty professional with expertise in bridal and party makeup, hair styling, threading and waxing, and facial treatments. Adept at providing exceptional customer service and consultation, with a proven track record in beauty training and teaching. Committed to enhancing client satisfaction through personalised beauty solutions and continuous professional development.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Customer Service Experience

.
03.2020 - 01.2025
  • Greeting customers and providing a friendly, welcoming atmosphere.
  • Assisting customers with product enquiries, offering expert advice and recommendations.
  • Provided exceptional customer service, increased repeat bookings and customer satisfaction.
  • Upselling and cross-selling products to boost sales and meet targets.
  • Resolving customer complaints and issues promptly and professionally.
  • Assisting with deliveries, unpacking, and organising stock.
  • Maintaining store cleanliness and tidiness.
  • Keeping accurate records of customer interactions and transactions.
  • Working collaboratively with colleagues and management to meet store goals.
  • Following health and safety regulations and company policies.

Trainer

Ritika Kumar Makeovers
10.2022 - 08.2024
  • Designed and conducted hands-on training programs focused on makeup artistry, hair styling, and beauty treatments for students of various skill levels
  • Delivered specialized workshops on bridal makeup, party makeup, and advanced beauty techniques, ensuring participants gained practical skills and confidence
  • Mentored students, providing one-on-one guidance and feedback to help them refine their techniques and develop their personal style

Makeup Artist

Ritika Kumar Makeovers
02.2020 - 10.2023
  • Provided a variety of beauty services to clients, specializing in makeup, hairstyling, threading, full-body waxing, and facial treatments
  • Assisted customers by answering queries and resolving complaints
  • Delivered personalized beauty packages, including bridal and non-bridal services
  • Specialized in bridal makeup and party makeup, creating customized looks for clients
  • Offered pre-event consultation and makeup trials
  • Built a reputation for delivering outstanding services tailored to client preferences and occasion demands
  • Conducting client consultations to understand their needs, skin type, and desired look.
  • Applying makeup for various occasions, such as weddings, photoshoots, fashion shows, film/TV productions, and special events.
  • Offering expert advice on makeup styles, products, and skincare.
  • Customising looks based on facial features, outfit choices, and the event type.
  • Staying up to date with makeup trends, techniques, and industry innovations.
  • Promoting services through social media platforms like Instagram, TikTok, and Facebook.
  • Creating content, such as makeup tutorials, client transformations, and behind-the-scenes footage.
  • Collaborating with photographers, models, or influencers to showcase work.
  • Building an online portfolio to attract potential clients and businesses.
  • Testing and investing in new makeup products and tools.
  • Keeping a well-stocked and hygienic makeup kit with high-quality products.
  • Cleaning and sanitising brushes, sponges, and tools to ensure hygiene standards.

Education

Advanced Master Program - Makeup and Hair

XXXX CENTRE
01.2019 - 01.2020

Skills

  • Bridal Makeup
  • Party Makeup
  • Hair Styling
  • Threading and Waxing
  • Facial Treatments
  • Customer Service and Consultation
  • Beauty Training and Teaching

Timeline

Trainer

Ritika Kumar Makeovers
10.2022 - 08.2024

Customer Service Experience

.
03.2020 - 01.2025

Makeup Artist

Ritika Kumar Makeovers
02.2020 - 10.2023

Advanced Master Program - Makeup and Hair

XXXX CENTRE
01.2019 - 01.2020

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Ritika Kumar