Rita Stevens
Stockbridge,Hampshire
Summary
Occupational Health Technician and Collection Officer with practical experience across Rapid Diagnostics and Occupational Health, carrying out drug and alcohol testing, legally defensible specimen collection, health surveillance and occupational medical assessments. Experienced working independently in medical centres and varied client locations, supporting fitness-for-work assessments for safety-critical roles, identification of potential health concerns and maintaining accurate records. A professional approach with clear communication and a range of practical experience in client service and administration.
Overview
35
35
years of professional experience
Work History
Collection Officer/Occupational Health Technician
Abbott Toxicology
07.2023 - Current
- Working across Rapid Diagnostics and Occupational Health, providing drug and alcohol testing, specimen collection and occupational health assessment services.
- Undertake legally defensible specimen collections at a range of client locations using urine, breath and oral fluid testing methods.
- Health surveillance, occupational medicals and fitness-for-work / health issues assessments for safety-critical roles.
- Conduct Audiometry, Spirometry, Skin monitoring and Hand-Arm Vibration Syndrome (HAVS) assessments.
- To identify any health issues and report or escalate in accordance with occupational health policies.
- Zero-hours contract
Consultant
RRMS Consultancy
10.2020 - Current
- Providing distribution and marketing support to business clients, liaising with suppliers and service providers to meet client requirements and budgets.
- Managing client communication, suppliers, administration and delivery of agreed services.
- Maintaining client databases and supporting website and regular marketing communications.
- Self-employed, part-time
Business Development Manager
Air Business Ltd
04.2006 - 09.2020
- Working in a variety of roles including account management, marketing and administration, alongside client relationship responsibilities.
- Managing corporate accounts and maintaining strong professional client relationships over several years within a variety of sectors, including publishing, e-commerce and distribution.
- Coordinating client requirements, researching potential opportunities and supporting marketing and database activities.
- Contributing towards a company-wide CRM system project to improve client database management.
Business Development Manager
OCS Worldwide
06.2003 - 04.2006
- Managed corporate client relationships and provided international distribution solutions.
- Maintained key client accounts, coordinated requirements and worked with internal teams to deliver service solutions.
- Supported team development and shared good practice through regular team meetings.
Customer Services Manager
The Lynic Group
01.2002 - 01.2003
Director
Emerald Sky Recruitment
01.2001 - 01.2002
Relationship Manager
Telinet
01.2000 - 01.2001
Customer Services Manager / Sales Executive
IEC
01.1995 - 01.2000
Temporary Desk Manager
Brook Street Recruitment
01.1993 - 01.1995
Financial Advisor
Black Horse Financial Services
01.1992 - 01.1993
Office Junior
Captain Cargo Ltd
Kos
01.1992 - 01.1993
- Overseas work experience
Education
Competency Certification - Occupational Health Technician
Course - EOPH – Health Technician
Level 2 - Resuscitation (Adult Basic Life Support) for Homecare
Level 3 Certificate - Integrative Counselling
A Levels - English and German
GCSEs - English, Maths and Science
Skills
- Drug and alcohol testing
- Urine, breath and oral fluid sampling
- Fitness-for-work assessments
- Skin assessments and HAVS monitoring
- Accurate records and report completion
- Independent and remote working
- Legally defensible specimen collection
- Occupational health surveillance
- Audiometry and spirometry
- Identifying and escalating health concerns
- Confidentiality and professional conduct
- Client communication and administration
Timeline
Collection Officer/Occupational Health Technician
Abbott Toxicology
07.2023 - Current
Consultant
RRMS Consultancy
10.2020 - Current
Business Development Manager
Air Business Ltd
04.2006 - 09.2020
Business Development Manager
OCS Worldwide
06.2003 - 04.2006
Customer Services Manager
The Lynic Group
01.2002 - 01.2003
Director
Emerald Sky Recruitment
01.2001 - 01.2002
Relationship Manager
Telinet
01.2000 - 01.2001
Customer Services Manager / Sales Executive
IEC
01.1995 - 01.2000
Temporary Desk Manager
Brook Street Recruitment
01.1993 - 01.1995
Financial Advisor
Black Horse Financial Services
01.1992 - 01.1993
Office Junior
Captain Cargo Ltd
01.1992 - 01.1993