Rita Ngue

• Lead payroll operations for 450 employees across 4 countries, covering domestic, shadow and expatriate payrolls.
• Define and implement global payroll policies, procedures and controls to strengthen governance, consistency and data security.
• Conduct payroll audits and risk assessments to protect data integrity and reduce compliance exposure.
• Partner with HR, Finance, Legal and Tax on payroll reporting, year-end activities and regulatory filings.
• Oversee payroll vendors and internal stakeholders to ensure timely delivery, issue resolution and service quality.
• Provide leadership and mentoring to regional payroll teams while driving continuous improvement and scalable ways of working.

Selected achievements:

• Standardised payroll policies and controls across 4 countries, improving consistency and strengthening the control environment.
• Improved vendor service levels by managing discrepancies proactively and reinforcing governance with providers.

• Managed payroll for 1,700 employees across 4 countries, covering domestic, international, shadow and expatriate payrolls.
• Built payroll frameworks and documentation for managers and employees to improve clarity, accountability and process discipline.
• Led resolution of historical payroll discrepancies, restoring confidence with affected employees and the payroll vendor.
• Coordinated legislative changes in France, including holiday, sickness and paternity leave updates.
• Investigated payroll variances and employee claims to resolve discrepancies and maintain accurate financial records.
• Facilitated training for a 4-person payroll team to increase capability and consistency.

Selected achievements:

• Delivered bilingual payroll training to HR teams in English and French, improving process understanding and accuracy by 20%.
• Completed France payroll audits, resolved discrepancies and implemented corrective actions that reduced compliance risk.

• Oversaw payroll for 1,950 employees across 9 countries using PeopleSoft, ADP iHCM and multiple external providers.
• Managed payroll processing, controls, audit readiness and compliance across domestic, international, shadow and expatriate payrolls.
• Led a payroll team of 2 and coordinated vendors and third parties to meet deadlines and service expectations.
• Collaborated with HR and Finance to support onboarding, offboarding and payroll process improvements.
• Reviewed payroll procedures regularly to embed best practice and improve operational efficiency.

Selected achievements:

• Implemented a digital payslip solution, achieving 90% employee adoption and reducing administrative workload.
• Built shadow payroll frameworks to strengthen taxation accuracy and reporting compliance.

• Managed payroll across 10 countries for 980 employees, including domestic, international and shadow payrolls.
• Led a team of 2 Payroll Specialists and coordinated cross-functional stakeholders for delivery, audit and tax matters.
• Managed vendor relationships and evaluated third-party performance to support a reliable payroll operating model.
• Developed frameworks and documentation for managers and employees to improve governance and process clarity.
• Led international payroll system implementations across multiple locations.

Selected achievements:

• Improved employee satisfaction scores by 25% through accurate and timely processing of complex stock arrangements.
• Standardised payroll processes across Europe while adapting delivery to local tax laws and labour regulations.

• Managed payroll for 3,800 employees across 20 countries with multiple vendors and complex payroll types.
• Ensured payroll delivery aligned with regional regulations, company policy and agreed service levels.
• Led payroll-related projects, managed documentation tracking and coordinated external audits.
• Supervised 4 direct reports, driving performance, deadline management and issue resolution.
• Managed compensation changes, including bonuses and deductions, and strengthened communication with payroll providers.

Selected achievements:

• Improved payroll provider service reliability across EMEA by 25% through stronger collaboration and issue management.
• Maintained 100% compliance with local labour laws and tax regulations during expansion into 2 new markets.

• Reviewed payroll environments to identify improvement opportunities and recommend stronger internal controls.
• Developed payroll processes to improve compliance with local regulations for expatriate, domestic and international payrolls.
• Worked closely with HR and Finance to align payroll operations with policy and improve reporting accuracy.
• Conducted regular audits, maintained data integrity and managed vendor and third-party administrator relationships.
• Provided high-quality payroll support and issue resolution for internal stakeholders.

Selected achievements:

• Streamlined expatriate payroll workflows to support compliance with home and host country tax requirements.
• Identified and resolved a €650,000 discrepancy before it was escalated by tax authorities.

• Managed payroll across 6 countries for 1,300 employees and supervised 2 direct reports.
• Led system reassessment, data migration and parallel runs as part of payroll transformation activity.
• Managed vendor relationships, benefits providers and payroll issue resolution.
• Conducted payroll audits, prepared tax returns and improved process efficiency and control.

Selected achievements:

• Delivered a transition from legacy systems to ADP, improving efficiency and reducing payroll errors by 30%.
• Managed payroll for variable hours and bonus populations while maintaining compliance in local countries.

• Managed payroll and finance operations across 2 countries for 380 employees.
• Led payroll audits, optimised workflows and updated policies in line with legislation changes.
• Implemented benefits and payroll systems, worked closely with HR on hiring and leavers, and managed 2 direct reports.
• Prepared accurate payroll tax returns and ensured statutory compliance.

Selected achievements:

• Launched an employee self-service portal with 95% adoption, reducing payroll queries and improving employee access to information.
• Implemented pension auto-enrolment regulations and achieved 100% compliance.

• Managed payroll operations, financial reporting, accounts receivable/payable and monthly management information.
• Led a payroll team of 2, supported audits and maintained compliance with tax and payroll regulations.
• Improved payroll service quality through accurate and timely payroll distribution and stronger tax filing procedures.

Selected achievements:

• Created payroll orientation materials that improved new hires' understanding of UK payroll processes.
• Reduced tax code discrepancies and employee queries by 15%.

• Customer Operations Agent - First Luggage
• Accounts Assistant - Flixmedia
• International Credit Controller - MoretonSmith International
• French Telephone Interviewer B2B - TNS/Ipsos Mori / ILC Ltd