Rita Ngue

• Total headcount: 1 700 employees
• Systems used: Workday (HRIS), SD Worx and MS Office
• Country: France, Netherlands, UK and Germany
• Types of payroll: local, shadow and expatriate payrolls
• Managing pay arrangements for dual contracts, executives, non-exec directors, short term and long-term assignees and non-resident employees across the region.
• Developing a framework and documentation processes for managers and employees.
• Spearheading efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust with the payroll vendor.
• Coordinating the implementation of new legislations on holiday/sickness, and paternity leave in France
• Investigating payroll variances and employee claims to resolve discrepancies and balance financial records.
• Facilitating training sessions for payroll staff (4 in total), increasing overall team competence.

Accomplishments:

• Educated HR teams in French and English on payroll processes, improving accuracy and understanding by 20%.
• Conducted France payroll audits that identified and resolved discrepancies, and implemented corrective actions that reduced compliance risk and avoiding potential penalties.

• Total headcount: 1 950 employees
• Systems used: PeopleSoft (HRIS), ADP iHCM, PWC, Deloitte, Beierholm, TMF and MS Office
• Countries: France, UK, Germany, Italy, Spain, Netherlands, Sweden, Switzerland, Finland
• Types of payroll: local, shadow and expatriate payrolls
• Developed and improving of payroll procedures, processes.
• Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
• Managed vendors & 3rd party relationship management.
• Led payroll team of two for timely processing of employee payments.
• Oversaw payroll audits to ensure accuracy and compliance.
• Conducted regular reviews of payroll processes to ensure best practices.
• Coordinated new hire and termination processes to facilitate smooth operations.

Accomplishments:

• Implemented a digital payslip system, resulting in 90% employee adoption and a significant reduction in administrative workload.
• Implemented payroll frameworks for shadow payrolls, ensuring accurate taxation and reporting.

• Total headcount: 980 employees
• Systems used: Cornerstone (HRIS), ADP Decidium and Streamline, TMF and MS Office
• Countries: France, UK, Germany, Italy, Spain, Netherlands, Sweden, Switzerland, Austria, Portugal and Belgium
• Types of payroll: local and shadow
• Managed a team of two direct reports.
• Managed the relationship and evaluate the performance of third-party providers.
• Worked closely with internal and external stakeholders for audit purposes and tax advisory.
• Developed a framework and documentation processes for managers and employees.
• Managed cross-functional teams for successful implementation of new payroll systems in various international locations.

Accomplishments:

• Enhanced employee satisfaction scores by 25% through the timely and accurate processing of complex stocks arrangements.
• Designed standardized processes across Europe, ensuring consistent payroll delivery while adapting to local tax laws and labor regulations.

• Total headcount: 3 800 employees
• Systems used: Workday (HRIS), ADP Freedom and Streamline, Azets, Vistra, Visma, Partena, Auditreu, BDO and MS Office
• Countries: France, UK, Germany, Italy, Spain, Netherlands, Sweden, Switzerland, Austria, Portugal, Australia, Thailand, South-Africa, Poland, Belgium, South Korea, Singapore, India, Sweden, Indonesia and UAE (implementation of ADP Streamline)
• Types of payroll: local, expatriate and shadow
• Ensured all payroll data is following applicable regional and country specific payroll regulations and corporate policies.
• Coordinated payroll operations to ensure compliance with country regulations, timely and accurate processing of employee payments.
• 3rd party and vendor relationships management.
• Led on multiple payroll related projects.
• Resolved payroll discrepancies for enhanced employee satisfaction.
• Managed and created document tracking services.
• Supervised payroll staff ( 4 direct reports) for optimal team performance and adherence to deadlines.
• Managed compensation changes, including bonuses and deductions, to ensure accurate payouts.
• Coordinated audits with external agencies to verify accuracy of payroll records.
• Streamlined communication with external payroll service providers, ensuring service level agreements were met and optimizing cost-efficiency.

Accomplishments:

• Collaborated with payroll providers across EMEA to address country-specific issues, enhancing service reliability by 25%
• Ensured 100% compliance with local labor laws and tax regulations during an expansion into 2 new markets.

• Total headcount: 835 employees
• Systems used: Oracle (HRIS), ADP Streamline, Deloitte, TMF and MS Office
• Countries: UK, Belgium, France, Italy and Singapore
• Types of payroll: Expatriates (inbound & outbound) and locals
• Reviewed the payroll environment to identify areas of improvement.
• Recommended best practice in internal control procedures.
• Developed and implemented payroll processes to ensure compliance with local regulations.
• Improved accuracy and efficiency of tax reporting through meticulous record-keeping and timely submissions.
• Collaborated with HR and Finance departments to align payroll operations with company policies.
• Conducted regular audits to ensure payroll data integrity and accuracy.
• Established positive relationships with vendors and third-party administrators to facilitate smooth payroll operations.
• Provided exceptional customer service by addressing client inquiries promptly and effectively resolving issues.

Accomplishments:

• Implemented streamlined payroll workflows for expatriates, ensuring compliance with both home and host country tax regulations.
• Conducted internal payroll audits, identifying, and resolving a €650,000 discrepancy before tax authorities flagged the issue.

• Total headcount: 1 300 employees
• Systems used: ADP Streamline, SAGE and MS Office
• Countries: UK, France, Switzerland, Uganda, Kenya and South Africa
• Types of payroll: Local and International
• Enhanced cost efficiency by negotiating with benefits providers.
• Vendor Management – Liaised with country vendors in France, Switzerland and Africa.
• Re-assessed payroll systems in countries, carry out data migration and parallel run.
• Resolved payroll issues to improve employee trust and satisfaction.
• Supervised payroll staff (2 direct reports), fostering a culture of accuracy and reliability.
• Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
• Conducted regular audits of payroll records to identify discrepancies, leading to improved overall data integrity.
• Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.

Accomplishments:

• Successfully transitioned from legacy systems to ADP, improving efficiency and reducing payroll errors by 30%.
• Successfully managed payroll for employees with variable hours and bonuses ensuring compliance and accuracy in local countries.

• Total headcount: 380 employees
• Systems used: ADP Freedom, SAGE and MS Office
• Countries: UK and France
• Types of payroll: Local and international
• Collated and updated data for submission to third party payroll Bureau (ADP) for processing.
• Worked closely with HR for new hires and termination processes.
• Implemented of company benefits portal.
• Led payroll audits to maintain financial accuracy and integrity.
• Improved efficiency by optimizing payroll processing workflows.
• Optimized tax filings by staying updated on current regulations.
• Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
• Updated payroll policies to reflect changes in legislation, maintaining compliance and mitigating risks.
• Implemented new software for payroll management, enhancing efficiency and compliance with tax laws.
• Built excellent working relationships and provided a first-class payroll service to employees.

Accomplishments:

• Launched an employee self-service portal to enable employees' access to payslips, tax forms, and FAQs digitally, driving adoption rates to 95% and reducing payroll inquiries.
• Implemented pension auto-enrollment regulations, achieving a 100% compliance rate.

• Total headcount: 40 employees
• Systems used: Sage, MS Office
• Country: UK
• Type of payroll: Local
• Prepared financial statements and reconciled expenses reports to budget.
• Managed office financial transactions including accounts receivable/payable.
• Managed payroll operations, ensuring compliance with all regulatory requirements.
• Enhanced employee satisfaction with accurate and timely payroll distribution.
• Led payroll team (Two direct reports), achieving consistent and timely payroll delivery.
• Coordinated with external auditors to ensure accurate payroll auditing.
• Optimized tax filing procedures, ensuring compliance and avoiding penalties.
• Provided monthly management information reports to the CEO.

Accomplishments:

• Designed payroll orientation materials, improving new hires’ understanding of UK payroll processes.
• Optimized tax code management by reducing discrepancies and employee queries by 15%.

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