
Dedicated Team Leader with 10+ year experience in facilities at university and hospital settings. Diplomatic and friendly with proven commitment to employee training and health and safety practices. Adaptable and proactive, bringing strong analytical thinking and excellent communication to identify and mitigate workplace hazards. Skilled in risk assessment and committed to fostering company safety culture.
As a Site Service Team Leader, I am responsible for a large housekeeping team. Responsibilities include, create and manage the staff rota; give induction training, train and re-train employees; conduct appraisals. To conduct one-to-one health and wellbeing meetings and manage performance issues.
Carry out 13 and 26 weeks site safety inspections on designated area, and record on Evotix health and safety system. Carry out weekly fire safety inspection as a designated Fire warden and record findings.
Carry out MSK, New and Expectant Mothers and DSE risk assessment in our department. Record and report accident and incident on Datix system. Follow up actions and contact Health and Safety team.
Carry out administrative tasks that relevant to the job role while use of Outlook, Word, Excel, PowerPoint and Teams software and other NHS software like Health Roster. Manage the e-learning database making sure our department is compliant.
Contribute to improve Standard Operating Procedures and work instructions, make suggestions for change.
Site Service Team Leader is the first contact point for reporting health and safety issues by public, colleagues and clinical teams. Also, sign in and oversee contractors whom work on the premises.
Attend meetings, trainings for continues personal development and make sure achieve my appraisal goals.
These duties and responsibilities are not exhaustive, only the main element of the current job.
I got the opportunity at the Trust, and I was Moving Handling Facilitator at the Health and Safety team last year, on secondment for maternity cover.
The job purpose is to deliver Level 2 Moving Handling training for clinical and non-clinical staff from healthcare assistant to consultants and chief head of nursing. Foster safe people moving handling on the wards and advise on safe practices. Support all staff with moving handling related issues and advise actions. Analyse the training feedbacks for continuous improvement of sessions. Assist the Lead Advisor in investigation of Moving Handling accidents. Source and make suggestion on purchasing new moving handling equipment. Carry out risk assessments on new equipment and review and renew risk assessment.
Support the periodical LOLER and PUWER checks on patients' moving equipment.
Take part on Health and Safety Governance meetings.
Attend trainings that relevant to the job role.
Line manage and supervise a team of 30 cleaner in academic buildings in Moulscombe. Maintain a safe working environment for students, employees, contractors and visitors. Promoted health and safety policies among team to eliminate accidents.
Delivered exceptional patient experience via maintaining clean, safe and comfortable private hospital rooms. Conducted regular inspections of clinic rooms, inpatient rooms and public areas. Resolved customer complaints swiftly to maintain good customer experience and reputation. Trained staff, improving service quality and consistency.
Maintained high quality cleanliness at University of Sussex residential halls. Enhanced health and safety and positive student experience through providing exceptional customer service.
Ensured spotless and tidy environment by comprehensive cleaning tasks. Promoted safety through report any breakdown or faulty equipment.
Coordinated the team daily office work in a private firm. Organised meetings, minute taking and recording.
Carry out administrative tasks to support company and management decisions.
Taught children age between 6-10. Facilitated extracurricular activities. Collaborated with parents for improving students' performance.