Rita Akhimien

• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
• Packed orders for timely dispatch to customers and retail outlets.
• Maintained clean, safe and orderly warehouse space.
• Completed work following safety rules for best working practices.
• Cleaned and tidied work areas to meet inspection requirements.
• Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.

• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
• Packed orders for timely dispatch to customers and retail outlets.
• Maintained clean, safe and orderly warehouse space.
• Completed work following safety rules for best working practices.
• Completed basic maintenance on material handling equipment, minimising downtime with regular care.
• Facilitated smooth workflow by promptly processing incoming stocks.

• Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Completed housekeeping tasks resulting in a clean, safe home environment.
• Used excellent communication and interpersonal skills to engage and interact with individuals in need.
• Built strong patient relationships through compassionate care and friendly rapport building.
• Administered medication according to schedule, promoting optimal health outcomes.
• Assisted in maintaining a clean environment for improved client health.
• Prepared nutritious meals that met special dietary needs of clients.
• Maintained detailed records of patient behaviour changes for healthcare team reference.
• Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
• Continuously promoted best practices in health, safety and security to safeguard service user welfare.
• Participated in regular team meetings, enhancing quality of care provided.

• Ensured that dividend warrants were collected at the right time, posted, handled and monitored clients' card activities.
• Processed 100 cheque lodgements of local and central clearing daily, and handled open items suspense accounts by applying appropriate clearing codes.
• Scrutinized and posted bulk cheques and other payment instruments worth over 5 million naira monthly, and ensured compliance with mandate requirements.
• Supported the bank’s financial goals by managing cash transactions, balancing daily limits and submitting reports to the manager.
• Monitored cash-in-till balance regularly, requested and received additional funds as needed to maintain balance.
• Managed daily communication and request management system handled by outsourced back-office tool, resulting in the reduction of escalations by 20%.

• Processed regular, restricted, and legal transfers, including payments, receivables, trade transactions, liquidity flows and card activity of high-net-worth individual clients, as well as corporate clients, with a 98% accuracy and 98% efficiency rating, using specialised knowledge of the Bank’s various systems and applications, including the Bank’s Core Banking system, Online Banking system, and SWIFT system.
• Decreased the time to process a transaction by 8%, reducing the number of transactions from 100 to 92 within an 8-hour shift.
• Processed an average of 200 remittance transactions a day, including payment of excise duties, Pay Direct, letters of credit, bills for collection, and travellers’ cheques.
• Prepared and reviewed outward and inward caution notices and collected custom duties as required.
• Processed an average of 200 outward and inward cheques daily, including foreign cheques, for presentation to the clearing unit and foreign cheque deposit for offshore clearing.
• Processed over 1,000 foreign funds transfer, Form M and foreign draft and telegraphic transfers per month by applying appropriate processes.