RITA ADDAI-ADUTWUM
North London
Summary
I am a confident and hardworking individual, known for being trustworthy and reliable. With a great sense of humor and strong communication skills, I excel at interacting with others. I adapt quickly to new environments and am highly focused and energetic, capable of thriving in fast-paced and dynamic settings. I am eager to learn and develop new skills, and I work effectively both independently and as part of a team. Additionally, I can take on leadership roles and motivate others effectively.
Overview
24
24
years of professional experience
Work History
Cafeteria Attendant
ACT Clean Company for The Peninsula London
London
01.2023 - Current
- Stock shelves with food items according to established guidelines.
- Assists in setting up the buffet tables for breakfast, lunch and dinner services.
- Maintain cleanliness of cafeteria area at all times including wiping down tables and counters as needed.
- Ensure that all kitchen equipment was properly sanitized after each shift.
- Follow safety protocols when handling hot foods or sharp objects such as knives and slicers.
- Assists in restocking supplies such as condiments, napkins, utensils on a daily basis.
- Operate dishwashing machines safely according to manufacturer instructions following proper sanitation procedures.
- Maintained cleanliness of public areas, such as lobbies, restrooms, and elevators.
- Sanitized surfaces throughout the hotel with disinfectant spray or wipes.
Mental Health Support
Goodmayes Hospital
London
11.2021 - 01.2023
- Assisted with taking vitals of patients and supporting patients with daily activities such as eating and taking medications.
- Collaborated with other professionals to coordinate services for clients.
- Assisted clients with daily living activities such as meal planning and feeding, medication management and social interactions.
- Monitored client progress toward meeting goals outlined in their treatment plan.
Housekeeping and Laundry Attendant
ACT Clean Company
London
11.2018 - 11.2021
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Changed bed sheets daily according to hotel standards and procedures.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
Housekeeping Supervisor
Hard Rock Hotel
05.2018 - 11.2018
- Monitored inventory levels and ordered supplies as necessary.
- Created and implemented daily cleaning schedules for staff members.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Coordinated with other departments within the hotel to ensure a smooth flow of operations.
- Responded promptly to maintenance requests from guests or staff members.
Hair Salon Manager
Rita's Haircare
London
01.2006 - 01.2018
- Managed my own hairdressing salon, overseeing the daily operations.
- Hired and trained stylists, as needed.
- Organized employees' shifts, considering peak times and seasonality.
- Tracked inventory of products and supplies necessary for salon operations.
- Resolved customer complaints in a timely manner to maintain high levels of satisfaction.
- Conducted regular staff meetings to discuss performance issues or changes in policies and procedures.
- Oversaw the cleanliness of the salon facility to ensure it was presentable at all times.
Room Attendant
Selfridges Hotel
London
01.2000 - 01.2006
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Folded laundry items such as sheets and towels according to established standards.
- Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
Education
Hair and Beauty Level 2 -
West Ham College
01.2005
Skills
- Effective communication abilities
- Housekeeping
- Teamwork
- Sanitation Practices
Activities
In my spare time I like to indulge in physical activities which keep me fit and healthy. I like to read fashion/beauty magazines, which allows me to keep up with the latest trends. I also enjoy socializing with family and friends and watching the news to keep up with current affairs.
Timeline
Cafeteria Attendant
ACT Clean Company for The Peninsula London
01.2023 - Current
Mental Health Support
Goodmayes Hospital
11.2021 - 01.2023
Housekeeping and Laundry Attendant
ACT Clean Company
11.2018 - 11.2021
Housekeeping Supervisor
Hard Rock Hotel
05.2018 - 11.2018
Hair Salon Manager
Rita's Haircare
01.2006 - 01.2018
Room Attendant
Selfridges Hotel
01.2000 - 01.2006
Hair and Beauty Level 2 -
West Ham College
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