Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Accomplishments
Hobbies
References
Timeline
Generic

RISPER NJAGI

London,United Kingdom

Summary


Compassionate Senior Health Care Assistant skilled in providing top-quality patient care and enhancing daily living activities. Excelled in improving patient satisfaction and fostering supportive environment for both patients and team members. Known for effective communication and creating practical solutions to improve overall care delivery.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Senior Health Care Assistant

Diversity Heath and Social Care Limited
10.2022 - 04.2025
  • Provided high-quality care for more than 30 patients with various conditions
  • Created a friendly, positive environment, employing personal relation and interpersonal skill to actively support and assist in alleviating distress and anxiety of patients or carers
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs
  • Administered prescribed medication
  • Strengthened team efficiency with clear, timely communication.
  • Upheld dignity and respect whilst delivering personal care.
  • Liaised with multi-disciplinary teams for coordinated care approach.
  • Improved patient comfort by providing comprehensive personal care.

Human Resource Officer/Care Giver

The Nairobi Women's Hospital
Nairobi
04.2018 - 10.2022

Care Giver.

  • Care worker in Nairobi Women's hospital
  • One year of relevant work experience in care job
  • Attended different mandatory care training courses and also Basic life support provided by The Nairobi women's Hospital College
  • Health and safety legislation
  • Infection control and safe food hygiene
  • Safe guarding vulnerable adults
  • Manual handling and moving or handle of people.
  • Maintained high standards of personal conduct, contributing to a positive work environment.
  • Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
  • Ensured safety by routinely patrolling and conducting security checks.
  • Performed thorough investigations into reported incidents, leading to accurate record-keeping.

Human Resource Officer

Furaha Community Foundation
04.2015 - 12.2017
  • Maintaining the work structure by updating job requirements and job descriptions for all positions
  • Maintaining organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes
  • Preparing employees for assignments by establishing and conducting orientation and training programs
  • Ensuring planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors
  • Ensuring legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings
  • Maintaining management guidelines by preparing, updating, and recommending human resource policies and procedures
  • Maintaining historical human resource records by designing a filing and retrieval system; keeping past and current records.

HR in Payroll Section

Ministry of Interior and Coordination of National Government
01.2015 - 03.2015
  • Roles as HR in payroll section
  • Payroll refers to the process by which employees receive their salary
  • Balancing and reconciling payroll data and depositing and reporting taxes
  • Taking care of wage deductions, record keeping and verifying the reliability of pay data
  • Delivering payroll checks and maintaining compliance with tax laws.

Teacher of English and Literature

St. Dominic Savios Secondary School
Nairobi
09.2011 - 12.2014
  • Teaching English and Literature courses to high school and private students
  • Developed English lesson plans in line with the national curriculum
  • Planned English lessons to meet curriculum standard
  • Helped students understand, speak, read and write in English
  • Lectured, demonstrated, and used audiovisual teaching aids to present subject matter to class
  • Counseled students when adjustment and academic problems arose
  • Evaluated the students' class work and assignments
  • Graded tests, essays, reports and other assignments - Regularly provided students with feedback in line with the faculty assessment systems
  • Kept attendance and grade records as required by schools
  • Overseeing preparation and planning of work schedule for all teachers.

Education

Certificate. - Elderly caring and caring for the disabbled

Allisons Certificate
06.2022 - 06.2022

DIPLOMA IN HUMAN RESOURCE MANAGEMENT -

INSTITUTE OF HUMAN RESOURCE MANAGEMENT
01.2014 - 01.2016

BACHELOR OF EDUCATION DEGREE - ENGLISH AND LITERATURE OPTION

UNIVERSITY OF EASTERN AFRICA, BARATON
01.2007 - 06.2010

Skills

  • Patient Condition Observation
  • Assisting in personal hygiene
  • Ethics and confidentiality
  • Dementia care specialist
  • Palliative care empathy
  • Nutrition and hydration maintenance
  • End Of Life Care
  • Supporting Daily Living Needs
  • Active Listening
  • Individualized Treatment Plans
  • Elderly Care
  • Meal Preparation
  • Housekeeping Duties
  • Personal Grooming Care
  • Patient Health Information Access
  • Wound Care
  • Supportive Personal Care
  • Family Communication
  • Documenting Behaviors

Certification

Alisons Certification - Elderly Care and Caring for the Disabled

Affiliations

Membership - IHRM. PROFESSIONAL BODY OF HUMAN RESOURCES PRACTITIONERS IN KENYA

Accomplishments

Awarded employee of the month in July 2024.

This was because of the outstanding client feedback given by the families about the quality of care and personal attention given to them.

Going extra mile by ensuring that i do more than required if need be.

Hobbies

  • Fashion and design
  • Passion for drama and theater arts

References



Agatha Kimanthi

agatha.kimanthi1@nhs.net

07939625940


Naftal Mmasi

Recruitment and Compliance Officer

Diversity Health and social Care Limited

0746 921 7327

naftal@diversityhealthandsocialcare.co.uk




Dennis Ndolo

Hospital Manager

Nairobi Womens Hospital 

dennis.ndolo@nwch.co.ke

 +254720282612





Timeline

Senior Health Care Assistant

Diversity Heath and Social Care Limited
10.2022 - 04.2025

Certificate. - Elderly caring and caring for the disabbled

Allisons Certificate
06.2022 - 06.2022

Human Resource Officer/Care Giver

The Nairobi Women's Hospital
04.2018 - 10.2022

Human Resource Officer

Furaha Community Foundation
04.2015 - 12.2017

HR in Payroll Section

Ministry of Interior and Coordination of National Government
01.2015 - 03.2015

DIPLOMA IN HUMAN RESOURCE MANAGEMENT -

INSTITUTE OF HUMAN RESOURCE MANAGEMENT
01.2014 - 01.2016

Teacher of English and Literature

St. Dominic Savios Secondary School
09.2011 - 12.2014

BACHELOR OF EDUCATION DEGREE - ENGLISH AND LITERATURE OPTION

UNIVERSITY OF EASTERN AFRICA, BARATON
01.2007 - 06.2010
RISPER NJAGI