Róisín Glancy

• Demonstrated exceptional time management and dedication by successfully balancing professional responsibilities in a renowned music venue alongside academic commitments.
  
• Developed outstanding interpersonal and communication skills through engaging with a diverse and vibrant clientele in a fast-paced, dynamic environment.
  
• Strengthened resilience, adaptability, and attention to detail by effectively managing high customer volumes during live events and peak periods.
  
• Provided exemplary customer service by efficiently handling orders, anticipating customer needs, and ensuring a seamless and enjoyable customer experience.
  
• Oversaw conflict resolution by addressing customer and colleague concerns with professionalism, diplomacy, and tact.
  
• Managed significant financial responsibilities through accurate cash handling and end-of-day reconciliation, demonstrating precision and accountability.
  
• Fostered a collaborative and productive team environment by supporting and motivating colleagues, addressing concerns, and maintaining clear and effective communication.
  
• Enhanced multitasking, organizational, and problem-solving skills by thriving under pressure and consistently delivering in a high-demand setting.

During a transformative six-month tenure at the Manchester Law Centre, I played an integral role in advancing the organization's commitment to social justice through the provision of legal aid. Specializing in multifaceted areas such as employment, family, housing, and welfare law, I orchestrated a comprehensive triaging system to efficiently assess and prioritize cases based on urgency and complexity. This meticulous approach streamlined case management, enabling the swift identification of critical legal issues and ensuring timely intervention for individuals in need.

My engagement extended beyond triaging, encompassing in-depth legal research, strategic case management, and dedicated client advocacy. This multifaceted involvement not only honed my legal acumen but also underscored my dedication to addressing complex legal challenges faced by marginalized individuals and vulnerable communities. This experience has profoundly deepened my understanding of the intricate intersections between legal frameworks and societal issues, solidifying my commitment to effecting positive change through the application of law in service to the community.

At Bhatt Murphy, a leading human rights law firm specializing in police misconduct, I gained invaluable exposure to the legal profession, solidifying my passion for pursuing a career in law. Immersed in a dynamic and intellectually rigorous environment, I developed a strong foundation in legal research, case analysis, and client-focused advocacy, while gaining insight into the practical application of human rights principles. This experience deepened my understanding of the vital role law plays in addressing systemic injustices and protecting individual rights, affirming my commitment to making a meaningful contribution to the legal field.

• Supervised and mentored young children, fostering a safe, supportive, and engaging environment that encouraged personal growth and confidence.
  
• Implemented safeguarding practices to ensure the physical and emotional well-being of all participants, adhering to strict safety protocols and promoting a culture of trust and inclusivity.
  
• Excelled in risk management and emergency response as a vigilant lifeguard, demonstrating quick decision-making and composure in high-pressure situations to ensure participant safety.
  
• Developed strong interpersonal and leadership skills by managing diverse responsibilities, resolving conflicts, and facilitating group activities tailored to children’s needs and interests.
  
• Showcased adaptability and responsibility through the seamless balancing of multifaceted tasks in a dynamic and fast-paced camp setting.
  Committed to the welfare of others, exemplifying professionalism and a proactive approach to safeguarding, risk prevention, and the creation of a positive community atmosphere.