Summary
Work History
Education
Skills
Languages
Interests
I am good at handling in Microsoft excel and word .
Timeline
Generic

RISHIT DAVE

AHMEDABAD ,INDIA

Summary

Dedicated professional fostering positive customer experiences through active listening and effective conflict resolution. Engages with customers to understand needs and provide tailored solutions. Adapts communication style to diverse audiences, enhancing overall service delivery.

Work History

Customer Service Representative

At logistics
Ahmedabad , India
01.2026 - 04.2026
  • Handled inbound customer service calls, efficiently resolving queries and complaints to maintain high satisfaction levels.
  • Resolved customer service enquiries promptly and accurately, enhancing customer satisfaction.
  • Recorded customer interactions accurately, documenting inquiries, comments, and resolutions for improved future reference.

Education

Diploma of Higher Education - DIPLOMA IN AIML ( Artificial Machine Learning)

L.J UNIVERSITY
AHMEDABAD
01-2025

Skills

  • Call management
  • Data entry
  • Customer service
  • Problem solving
  • Conflict resolution
  • Active listening

Languages

English
Elementary
A2

Interests

  • Travelling
  • Sports
  • Reading Books

I am good at handling in Microsoft excel and word .

Advanced knowledge of Microsoft Excel including formulas, functions, and data analysis
• Skilled in creating Pivot Tables, Charts, and Dashboards for reporting
• Experience with VLOOKUP, HLOOKUP, XLOOKUP, IF, SUMIF, and other advanced formulas
• Strong ability to organize, clean, and manage large datasets efficiently
• Proficient in data visualization and presentation using Excel tools
• Experienced in preparing reports, spreadsheets, and business documentation
• Knowledge of Conditional Formatting and Data Validation techniques

Timeline

Customer Service Representative

At logistics
01.2026 - 04.2026

Diploma of Higher Education - DIPLOMA IN AIML ( Artificial Machine Learning)

L.J UNIVERSITY
RISHIT DAVE