Rishi Sharma
Sales & Business Development
London
Summary
Zealous and determined Business School graduate from Northumbria University who is seeking to find a challenging working environment in the areas of Sales & Customer Relationship Management that will encourage to utilize the knowledge, skills, and exceptional leadership, strategic planning, and people management skills for the growth and development of the organization.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Education
Master of Science - Business with International Management with Advance
Northumbria University
London 01.2020 - 03.2022
Bachelor of Business Administration - Business
Southampton Solent University
Southampton 09.2016 - 04.2019
Bachelor of Business Administration - Business and Management, General
Mumbai University
Mumbai, India 06.2016 - 05.2019
Work History
Sales Executive
REISS
London
08.2022 - 05.2023
- Maintain store standards that always reflect thebrand image in a positive manner
- Welcoming and assisting valuable customers to ensure repeat business, Sales& Business Development
- Generated new leads and opportunities to maximize revenue.
- Increased sales by 6% for men's apparel
- Maintained contact with customers throughout sales and pre-delivery process.
- Resolved complaints with proactive problem-solving and analysis.
- Maintained working knowledge of available products and services.
- Customer Relationship Management
- Store Operations
- Inventory Management
- Resource Management
- Stakeholder Management
- Team Building
Administration and Customer
Young & Co Brewery, PLC
06.2021 - 02.2023
- Responsible for Administration and Customer Services of a fast-paced restaurant, and serving hundreds of guests every day
- Provide product knowledge to deliver a truly excellent experience for our guests and promote sales through superior service
- Efficiently support the restaurant floor team to deliver an engaging, refined, and intuitive service
- Managed over 80 guests and lead a team of 6 people.
- Work with management and team to achieve personal and business goals
- Assist servers with specialty drinks and orders by preparing on-demand beverages like special cocktails without delay Upsold daily specials and promotions Manage beverage inventory
- Scheduled meetings and corporate events using exceptional organization and planning abilities.
- Registered visitors, guests, and contractors upon arrival, providing access passes.
- Managed database to maintain updated records and accuracy.
Business Development Representative
Vardaam Infotech
07.2020 - 06.2021
- Meet potential clients to gauge the utility and viability of prospective working relationships
- Develop and nurture excellent relationships with key customers
- Resolve customer complaints quickly and efficiently within the TAT
- Conduct in-depth needs assessments to better understand each client's requirements
- Identifying a range of offerings that could meet the goals and values of each client. Set clients' concerns in a swift and professional manner
- Prompt clients to upgrade their existing packages and purchase additional offerings.
- Establish and sustain business relationships with large organizations
- Generated leads through cold calling, industry networking, and social media to reach monthly targets.
- B2B sales.
- SaaS sales.
- Trained new staff to efficiently manage a sales pipeline.
- Pipeline generation
- Generated new leads through networking at industry conferences and events.
Marketing Intern
Thakkarsons Roll Forming Private Limited
06.2017 - 04.2019
- Assist in thedistribution and marketing of materials
- Manage and update the database of the company
- Manage customer relationship management system
- Work with the event marketing team to organize events
- Perform market analysis and competitors' analysis
- Support the marketing team and the analysis team in the administrative work
- Help in the creation of content and social media analysis
- Built relationships with existing and new accounts.
- Used exceptional relationship-building abilities to establish, develop and maintain positive business and customer links.
- Used cold-calling and networking to reach new customers and grow the potential client base.
- Managed over 50 calls per day.
- Generated a large volume of leads to coordinate meetings and sales pitches.
Skills
- Customer Relationship Management
- Highly organized
- Trends in international markets
- Marketing campaign management
- Sales goal attainment
- Management & leadership skills
- Word, Excel, Powerpoint, Trello
- MS Office, Google Adwords, Hubspot
- Lead development
- Business development
- Internet and e-mail marketing
Languages
English
Native
Hindi
Native
Timeline
Sales Executive
REISS
08.2022 - 05.2023
Administration and Customer
Young & Co Brewery, PLC
06.2021 - 02.2023
Business Development Representative
Vardaam Infotech
07.2020 - 06.2021
Master of Science - Business with International Management with Advance
Northumbria University
01.2020 - 03.2022
Marketing Intern
Thakkarsons Roll Forming Private Limited
06.2017 - 04.2019
Bachelor of Business Administration - Business
Southampton Solent University
09.2016 - 04.2019
Bachelor of Business Administration - Business and Management, General
Mumbai University
06.2016 - 05.2019
Interests
Soccer, Travelling, Photography, Reading
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