Rishi Rajagopal
Summary
Experienced in providing exceptional customer service and ensuring pleasant shopping experience. Quick to assist with queries, manage shelves, and handle transactions with friendly and approachable manner. Enjoy creating welcoming atmosphere and working as part of team. Enthusiastic and reliable with knack for connecting with customers. Skilled in teamwork, communication, and problem-solving. Eager to bring positivity and efficiency to support daily operations and enhance customer experiences. Hardworking Shop Assistant dedicated to maintaining high service and shop floor standards. Actions instructions quickly to meet team and customer needs. Adapts well to front- and back-of-house retail roles. Friendly Shop Assistant with extensive experience in fast-paced retail environments. Committed to delivering faultless customer care through attentive, professional service. Communicates and collaborates well to aid team performance.
Overview
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1
Certification
Work History
Shop Assistant and Cashier
Downley Express
High Wycombe, Buckinghamshire
03.2024 - 03.2024
- Addressed customer complaints with empathy, resolving issues to ensure satisfaction.
- Monitored expiry dates of products, removing out-of-date items to uphold health standards.
- Kept shelves neat, clean and organised through visual merchandising.
- Assisted customers in locating products, offering recommendations based on specific needs.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
- Encouraged customer loyalty by building positive rapport with regular customers.
- Delivered on store targets with strong sales and customer service skills.
Education
Engineering Certificate of higher education - Level 3 BTEC Engineering
HCUC (Harrow College & Uxbridge College)
Uxbridge, Greater London12.2025
Skills
- Customer service
- Sales
- Teamworker
- Time management
- Retail sales
- Helpful
- Communication skills
- Team collaboration
- Shelf stocking
- Refund and exchange processing
- Returns
- Stock management
- Inventory control
- Quality assurance
- Flexible
Certification
Royal Air Force Air Cadets (RAFAC), Gained extensive experience through structured cadet training focused on aviation, discipline, leadership, and personal development. Took part in a wide variety of activities including drill, fieldcraft, first aid, shooting, adventure training, and team-based exercises. Developed strong communication, teamwork, and problem-solving abilities through regular parade rights and practical training sessions. Participated in RAF-oriented learning such as aircraft recognition, aviation studies, and airfield visits, gaining a deeper understanding of aerospace and military environments. Engaged in physical training and outdoor challenges, building confidence, resilience, and responsibility. Demonstrated commitment by attending weekly training, representing the squadron in events, and consistently working to improve skills and knowledge within the cadet programme.
Languages
English
Tamil
Custom Section
Duke of Edinburgh Bronze Award, Completed all sections of the Bronze Award, including: Completed the Bronze Award, developing teamwork, resilience, leadership, and outdoor skills through volunteering, physical activity, skills training, and an expedition. Volunteering: Contributed regular time to support the community. Physical: Committed to improving fitness and personal performance. Skill: Developed a new personal skill through structured practice. Expedition: Planned and completed a 2-day hiking expedition, demonstrating navigation, teamwork, and resilience. Gained experience in leadership, communication, problem-solving, outdoor navigation, teamwork, and independent planning through completing the four Bronze Award sections and a supervised expedition.
Timeline
Shop Assistant and Cashier
Downley Express
03.2024 - 03.2024
Engineering Certificate of higher education - Level 3 BTEC Engineering
HCUC (Harrow College & Uxbridge College)