Rishi Prasad
Jamshedpur
Summary
Accomplished IT professional with extensive experience in ERP implementation, IT infrastructure management, and process automation. Currently serving as Sr. Manager IT at Super Smelter Ltd., leading enterprise-wide digitisation initiatives and enhancing security systems. Proven track record in managing SAP S/4HANA implementations on AWS and developing IT standards to improve network efficiency. Skilled in project management methodologies such as ITIL, PRINCE2, and Agile, with a strong focus on policy compliance and risk assessment. Adept at fostering team development and optimising operational processes through innovative solutions. Career goal: to drive technological advancements that align with organisational objectives while ensuring robust security and compliance frameworks.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Manager IT
Super Smelter Ltd.
05.2025 - Current
- Assisted in managing ERP ( Light House) systems through optimisation of modules.
- Supported end-user training and facilitated third-party integrations.
- Contributed to enterprise-wide digitisation initiatives including biometric attendance and canteen automation.
- Helped implement visitor management and gate access control systems as well as CCTV enhancements.
- Conducted gap analysis of IT practices against global standards such as ISO/IEC 27001 and ITIL to identify improvement areas.
- Performed IT asset and software license audits, aiding in documentation and regulatory compliance.
- Reviewed existing IT policies and SOPs, identifying risks and areas of non-compliance.
- Defined roles for key IT functions to improve accountability within the department.
IT Manager
Rashmi Metaliks Ltd.
Kolkatta
11.2019 - 05.2025
- Coordinated multiple SAP S/4HANA implementations on AWS, supporting timely project delivery and system integration.
- Assisted infrastructure team in managing servers, backups, and video conferencing systems.
- Supported ERP rollouts, ensuring module functionality and operational readiness.
- Aided in IT project management, facilitating timely completion within financial limits.
- Helped develop IT standards across multiple locations, enhancing network efficiency and security.
- Automated repetitive processes with bots, aiding cost reduction and workforce optimisation.
- Guided IT professionals, fostering skills for infrastructure and SAP support.
- Assisted in introducing a centralised IT helpdesk for streamlined service.
- Contributed to AI solution deployments, enhancing automation and transparency.
- Supported the introduction of IT policies, promoting security best practices.
Subject Matter Expert & Project Manager
Creative Info-Link Pvt Ltd.
04.2017 - 11.2019
System and Support Manager
Jupiter Software & Systems Pvt Ltd.
03.2016 - 04.2017
Senior System Engineer
CMS IT Services Pvt Ltd.
10.2012 - 05.2015
Senior Engineer – Desktop & Server Management
Kartavya Consultants Pvt Ltd.
07.2011 - 09.2012
Senior Engineer – Desktop & Server Management
P & R Services Pvt Ltd.
08.2010 - 06.2011
Engineer – Desktop Management
Wipro Infotech
08.2010 - 08.2010
Education
Bachelor of Commerce (Hon’s.) -
Ranchi University
Intermediate -
Bihar Intermediate Education Council
Matriculation -
Bihar School Examination Board
Skills
- ERP implementation (Light House, SAP S/4HANA, TCSion & GenieERP)
- IT infrastructure management (servers, network security, backup)
- Cloud and disaster recovery (AWS, Symantec DR planning)
- Process automation and digitization
- Project management (ITIL, PRINCE2, Agile)
- Policy and compliance (ISO 27001, SOP audits, role mapping)
- Technical support and helpdesk systems
- Vendor and team management
- Operating systems: Windows Server, Linux
- ERP systems: SAP S/4HANA, TCSion ERP, GenieERP
- Backup solutions: Symantec Backup Exec, disaster recovery plans
- Problem-solving
- Leadership
- Adaptability
- Communication
Certification
- Microsoft Certified Technology Specialist
- ITIL Foundation Certificate in IT Service Management
- PRINCE2 Agile Foundation Certificate in Agile Project Management
Languages
English
Hindi
Timeline
Sr. Manager IT
Super Smelter Ltd.
05.2025 - Current
IT Manager
Rashmi Metaliks Ltd.
11.2019 - 05.2025
Subject Matter Expert & Project Manager
Creative Info-Link Pvt Ltd.
04.2017 - 11.2019
System and Support Manager
Jupiter Software & Systems Pvt Ltd.
03.2016 - 04.2017
Senior System Engineer
CMS IT Services Pvt Ltd.
10.2012 - 05.2015
Senior Engineer – Desktop & Server Management
Kartavya Consultants Pvt Ltd.
07.2011 - 09.2012
Senior Engineer – Desktop & Server Management
P & R Services Pvt Ltd.
08.2010 - 06.2011
Engineer – Desktop Management
Wipro Infotech
08.2010 - 08.2010
Bachelor of Commerce (Hon’s.) -
Ranchi University
Intermediate -
Bihar Intermediate Education Council
Matriculation -
Bihar School Examination Board